Jonathan Mays Email & Phone Number

Round Rock, Tx, Us

Santa Clara, Ca, Us

Technical Project /Program Manager (MDP) System PM for 300mm systems, monitor progress and facilitate clear, actionable communication with key stakeholders.  Manage order fulfillment process from manufacturing slot and change request management, booking closure and shipment. Worked with New Product Manufacturing Engineer, Product Line Managers and Product Managers and Engineering to process Non-standard requests from customer configuration.

Austin, Texas, Us

Austin, Tx, Us

 Coordinate efforts to manage a $47M contract portfolio, overseeing low and high-risk performance-based contracts by maintaining frequent communication with stakeholders, corporate purchasing, and contractors for the Behavioral Health Services/Substance Use Disordor Section Monitor unit performance measures, milestone, targets and output.  Servers as the single point of contact for all contractual accountability activities. Evaluate vendor proposals for high profile solicitations (Request for Applications).

Santa Clara, Ca, Us

 System PM for 200mm refurbished systems; review/freeze configuration; facilitate customer source meeting; monitor progress and facilitate clear, actionable communication with key stakeholders. Improved methods to manage non-standard orders with a diverse project team. Works in cross functional groups to translate customer configuration requirements into buildable systems. Interface with PLM, PME/Engineering to process Non-standard configurations and identify escalate issues for resolution. Manage order fulfillment process from manufacturing slot and change request management, booking closure and shipment.

Austin, Texas, Us

 Revamped efforts to manage a $13M contract portfolio, overseeing low and high-risk performance-based contracts by maintaining frequent communication with stakeholders, corporate purchasing, and contractors. Confirmed receipt of deliverables in direct conformance with the contract specification and load comprehensive deliverables (PO, Conformation of Good and Services, and supporting documentation) into contract monitoring software.

Round Rock, Tx, Texas, Us

 Streamlined efforts to manage outsourced contact center vendor partner relationships, excelling as the business owner for the organization and demonstrating a complete understanding of internal and external variables that impact customer operations. Spearheaded cross-functional strategic initiatives to improve customer experience and overall structure of the business. Provided superb technical assistance to customers in the selection, application, operation, and maintenance of remodel project.

Austin, Tx, Us

 Provided contract oversight and support for HHSC enterprise.  Manage complex customer issues and address issues cross-functionally within the organization.  Assists in developing and establishing program goals and objectives.  Knowledgeable of local, state and federal laws relating to contracts and records management.

Austin, Tx, Us

 Verified premium rates through GEARS Servered as liaison for Waco Region Performs monthly reconciliations for regional accounts

Maryland Heights, Missouri, Us

 Supervised and directed logistic activities inside the Dell manufacturing work centers  Collaborate with associates to improve efficiency, productivity, and processes. Established excellent rapport in coordinating customer’s inventory flow while maintaining control of operational costs.

Santa Clara, Ca, Us

 Processed expedite purchase request for system tools Review purchase request and submit for RFQ to preferred supplier

 Managed 300 customer accounts with credits lines between $2K and exceeding $16M.

Round Rock, Texas, Us

 Manage third-party logistics providers (3PL provider), and served as the primary liaison for Dell Customer Carrier Account, Fleet Operation, and the United States Postal Services programs operation programs

Education record

Education record