• Drive product validation activities to verify new or current electromechanical products meet performance and reliability requirements • Develop formal and complete test plans, test methods, and test standards • Perform necessary tests on door hardware and access control products • Interface between the test lab and internal customers including product engineering, product management, and technical services • Facilitate product failure investigations by gathering and communicating objective evidence to relevant teams, help identify root cause and recommend corrective actions. • Serve as an internal expert on test standards and methods, and industry standards

• Internal group lead for industry specifications • Analyzed warranty data and customer returns; identified root causes of failures and worked with suppliers and our production facility to implement corrective actions quickly and efficiently • Lead small group of sustaining engineers to maintain high quality products, create product improvements, and small VAVE projects. • Used various versions of PTC CREO along with Windchill to create, modify, and maintain component, subassembly and top level assembly drawings and CAD files. • Participated in company and Engineering Director led rapid innovation projects. • Working knowledge of Reliability Engineering, including Failure Modes and Effects Analysis (FMEA), Accelerated Testing, and Failure Recording, Analysis, and Corrective Action Systems (FRACAS).

• Use ProE Wildfire 5.0/Creo Elements to create custom stainless steel counters and worktables for the food service industry with sheet metal, tubing.• Set up and maintain ProE Pro Program models to streamline design and design changes.• Create and update models and drawing packages from customer floor plans and markups.• Create BOMs for management of inventory components, including items purchased and items created in-house.• Export tool paths for sheet metal items; create release/assembly packages for production to the shop floor and “as built” drawings for the customer.• Create and maintain custom computer programs using Excel VBA.

Contract Design Engineer through Aerotek• Use ProE Wildfire 3.0 to create custom counters, food shields, and worktables for the food service industry with sheet metal, angle frame, tubing, and millwork.• Update models and drawing packages from customer markups and redlines for resubmittal.• Export tool paths for sheet metal and millwork items; create release packages for production to the shop floor and “as built” drawings for the customer.

Analyzed warranty data; identified root causes of failures and worked with suppliers, customers, and production facility to implement corrective actionsInterfaced with customers and suppliers in the North American, Asian, and European markets and respective production facilitiesUsed ProE WF 4.0 with Windchill PDMLink to create, modify, and maintain customer specific application drawings and CAD files for Haldex products.Worked collaboratively with individual customers to deliver Shrink Wraps of 3D models & DXF files.Performed customer assembly line process audit to observe potential installation problems.Operated as part of a Haldex Lean Office team to improve the QFD process to accurately and effectively obtain the voice of the customer.Operated as part of a Haldex Lean Office team to develop cost reduction strategies and profit improvement projects.

Applied automotive knowledge and knowledge of available company products to troubleshoot customer needs.

Installed automotive glass for customers in-store and on location.

Provided customers with automotive advice and assisted with product selection.Created service repair orders and assigned job priority with knowledge of available shop resources and customer turnaround demands.