Jonathan Friedman Email and Phone Number
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I am an accomplished business leader with 17 years of experience in operations and strategy. Throughout my career, I have honed the ability to leverage data-driven analysis to address complex challenges, and the ability to lead global cross-functional teams through uncertainty.Currently, I am the Vice President of Business Operations, Strategy, and Analytics at SmartBiz, where I ensure the company realizes its strategy through both organic and inorganic solutions. Prior to this, I was the CEO and founder of TrueNxus, a SaaS product designed to enhance productivity, efficiency, and collaboration among cross-functional teams.Before my entrepreneurial venture, I held a pivotal role at Fiserv, a Fortune 500 global FinTech and payments company. As a Director within the Office of the CEO, I coordinated the C-suite and senior leadership team, driving initiatives aligned with the company's strategic objectives.My career began with a decade-long tenure as a Management Consultant, advising senior executives at over 25 Fortune 500 companies and Private Equity firms on strategic, financial, and operational matters. This experience spanned various domains, including strategy, mergers, acquisitions, divestitures, restructuring, and transformation.With a solid background in economics, finance, and strategy, I hold an MBA from the University of Chicago Booth School of Business. I am known for being results-driven, proactive, exceptionally resourceful, highly organized, and having a positive attitude. I am committed to accountability and driving projects to completion.
Smartbiz Loans
View- Website:
- smartbizbank.com
- Employees:
- 192
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Head Of Bizops, Strategy And AnalyticsSmartbiz LoansAustin, Tx, Us -
AdvisorWilson Dichiara Sep 2024 - Present -
MemberOperators Guild Feb 2021 - PresentSan Francisco, California, UsHome to the world’s top operators - together we build the fastest-growing and most innovative companies in the world. -
Vice President, Business Operations, Strategy & AnalyticsSmartbiz Loans May 2021 - Sep 2024San Francisco, California, UsManaged a lean team of 2 Directors and 2 Business Intelligence Analysts focused on aligning and balancing objectives across ~200 employees through strategic planning, data-driven decision-making, and cross-functional execution.Select organic growth strategy and corporate development initiatives• Drove an 870% growth in quarterly loan originations over 2-years through the development and implementation of strategic initiatives based on data-driven insights, and meticulous monitoring and reporting to ensure attainment.• Achieved a 95% revenue increase over 12-months by launching new products, forging strategic partnerships, and establishing renewals; created business cases, built revenue forecasting models, and tracked actuals against plan.• Led the C-suite and 20+ workstreams through the first acquisition of a Bank by a FinTech, since Lending Club’s acquisition of Radius Bank; served as Chief Integration Officer and formed an Integration Management Office (IMO).Select cost reduction strategy initiatives• Realized $3M+ annually through process improvement; leveraged Six Sigma tools and optimized headcount and variable expenses by modeling marketplace supply, demand, conversion, and productivity across the sales funnel.• Reduced CAC by 25% over 12-month period through channel mix optimization and funnel conversion improvement.Select strategic planning initiatives• Orchestrated SmartBiz’s transition from an OGSM framework to a long-/short-range strategic planning process with OKRs and KPIs; improved accountability by mapping initiatives with measurable impact, against company objectives.• Directed the development of Quarterly Board of Directors presentations and facilitated company offsites with the SLT. -
Sr. Director, Business OperationsSmartbiz Loans 2021 - 2023San Francisco, California, Us -
Ceo & FounderTruenxus Mar 2019 - May 2021Created TrueNxus, "the Slack for project management." The cloud-based SaaS product allowed cross-functional teams to increase productivity with one solution, generate efficiency through automation, and drive results through collaboration.- Owned a 6-figure P&L and directed a team of 15 across product, engineering, marketing, legal, and accounting.- Designed, built, and launched SaaS; planned and executed go-to-market (GTM) strategy acquiring 50+ customers. -
Director, Internal Consulting (Office Of The Ceo)Fiserv Aug 2016 - Jun 2020Milwaukee, Wisconsin, UsReported within the Office of the CEO and organized the c-suite, 13+ business unit presidents, and 120+ functional leaders by driving initiatives lined up with the company's strategic objectives; oversaw a portfolio of 15+ initiatives.Select revenue strategy initiatives- Set up a Revenue Synergy Office for Fiserv’s $22B acquisition of First Data; directed external consultants and coordinated 50+ executives globally across sales, FP&A, and product, and identified $600M+ in revenue synergies.- Guided a team of 15 professional services SVPs and VPs and analyzed 2,200 products; calculated a $1.2B opportunity to accelerate revenue recognition across 100 products and developed a roadmap.Select business transformation initiatives- Established and coordinated an emergency Covid-19 Credit Risk task force of 30+ employees to stop payment default in merchant payment processing; resulted in $2B savings.- Drove the strategy, planning, and execution of combining 17 online/mobile banking systems into one platform across 4 product packages (~4,000+ clients/ ~100M end-users) to service retail and SMB needs of banks and credit unions. -
Director, Strategy & TransactionsEy-Parthenon May 2011 - Jul 2016Boston, Ma, UsAdvised senior executives at 20+ Fortune 500 companies and Private Equity firms in strategy, mergers, acquisitions, divestitures, and restructuring. Managed project budgets and engagements of 10+ consultants.Select M&A engagements- Consulted for a global chemical company on its divestiture of a $4.9B car paint business; coordinated the identification of $140M in transition service agreements (TSA) across 50+ executives, 35 countries, and 20 functions.- Advised a leading private equity firm on its platform investment in a $250M power and utility company; performed operational due diligence and acquisition integration planning for future add-ons.- Counseled a global investment bank on the divestiture of its U.S. wealth management business ($56B client assets); planned pre-announcement to close, set up a wind-down office, established monitoring and reporting, and executed.- Advised a global bank on its spin-off of a $152M warranty solutions business; performed operational due diligence and built stand-alone and one-time cost financial model.Select corporate strategy engagements- Facilitated the development of a commercial bank’s new corporate strategy aimed at shareholder value realization; aligned leadership on a set of strategic objectives, defined and scoped 100+ initiatives, and developed a roadmap.- Planned a global restructuring of shared services for a diversified financial services company; analyzed the current-state operating model and designed the future-state and roadmap for 40 countries, 29 functions, and 7 business units.- Created global bank’s Living Will - strategy for rapid and orderly resolution in the event of financial distress or failure.- Formulated an interbank payment clearing house’s disposition strategies in the event of market stress. -
Senior Consultant, Strategy & TransactionsEy-Parthenon 2011 - 2014Boston, Ma, Us -
Consultant, Technology ConsultingAccenture Oct 2008 - Apr 2011Dublin 2, IeAdvised senior executives on post-merger integration, digital transformation, and business intelligence.Select engagements- Consulted for a global investment bank on post-merger integration of a $13.5B wealth management firm.- Advised a global investment bank on post-merger integration of a $10.2B ultra-high-net-worth wealth management firm.- Designed and implemented a learning management system for 20,000+ users. -
Analyst, Technology ConsultingAccenture 2008 - 2010Dublin 2, Ie
Jonathan Friedman Skills
Jonathan Friedman Education Details
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The University Of Chicago Booth School Of BusinessStrategy -
The Ohio State UniversityInternational Business
Frequently Asked Questions about Jonathan Friedman
What company does Jonathan Friedman work for?
Jonathan Friedman works for Smartbiz Loans
What is Jonathan Friedman's role at the current company?
Jonathan Friedman's current role is Head of BizOps, Strategy and Analytics.
What is Jonathan Friedman's email address?
Jonathan Friedman's email address is jf****@****ail.com
What is Jonathan Friedman's direct phone number?
Jonathan Friedman's direct phone number is (781) 782*****
What schools did Jonathan Friedman attend?
Jonathan Friedman attended The University Of Chicago Booth School Of Business, The Ohio State University.
What skills is Jonathan Friedman known for?
Jonathan Friedman has skills like Mergers And Acquisitions, Business Strategy, Strategy, Management Consulting, Acquisition Integration, Business Process Improvement, Financial Analysis, Private Equity, Corporate Development, Financial Modeling, Business Intelligence, Investments.
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