Jonathan Michael

Jonathan Michael Email and Phone Number

Federal Customer Success Account Manager @ Zscaler @ Google
Apex, NC, US
Jonathan Michael's Location
Apex, North Carolina, United States, United States
Jonathan Michael's Contact Details
About Jonathan Michael

I believe that efficiency can make everyone's life more fulfilling, and technology is the conduit to maximize this potential. I help the Public Sector implement zero trust architecture, improving security posture, user accessibility and user experiences while simultaneously reducing costs and complexity. My goal is to bring maximum value to the teams I work with by taking a consultative approach. I use my analytical skills to understand technical challenges and bridge the gap between current vs. desired states.This approach has allowed me to develop productive relationships with cross-organizational teams to overcome challenges. I consistently surpass expectations with a relentless work ethic and strategic mindset. Email: jmichael@zscalergov.com

Jonathan Michael's Current Company Details
Google

Google

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Federal Customer Success Account Manager @ Zscaler
Apex, NC, US
Website:
goo.gle/3DLEokh
Employees:
315106
Jonathan Michael Work Experience Details
  • Google
    Google
    Apex, Nc, Us
  • Zscaler
    Customer Success Account Manager - Federal
    Zscaler Nov 2023 - Present
    San Jose, California, Us
    Acting as a trusted advisor to U.S. federal customers with ARR of $1M+ while driving adoption based on Zscaler best practices and creating new sales opportunities. Presenting quarterly business reviews, C-level reviews and other customer engagement. Spearheading critical case resolution/resource alignment and training recommendations.
  • Zscaler
    Regional Sales Manager - Dod
    Zscaler Jan 2021 - Nov 2023
    San Jose, California, Us
    Primarily covered the U.S. Navy and Marine Corps as Regional Sales Manager on the Zscaler U.S. Government Solutions Team. Evangelized the cloud-native Zscaler Zero Trust Exchange with in-person and virtual briefings for leadership and supporting staff. Challenged the status quo with a new way of thinking about zero trust, SASE and user experience monitoring. Coordinated trade show attendance and related meetings. Sold the first Zscaler Internet Access FedRAMP High deal in the DoD.
  • Bmc Software
    Federal Account Manager - Civilian And Dod
    Bmc Software Jun 2018 - Jan 2021
    Houston, Texas, Us
    Account Manager on BMC Software Federal Team responsible for understanding key mission objectives, strategies, initiatives and critical capabilities required to achieve desired outcomes. I worked with a vast ecosystem at BMC including partners and system integrators. I aligned BMC resources to ensure a positive customer experience and maximum value. Pipeline generation, quarterly/annual forecasting, account planning, resolving customer issues and the delivery of innovative IT solutions were my responsibilities.
  • Bmc Software
    Senior Federal Business Development Representative - Civilian And Dod
    Bmc Software Sep 2016 - May 2018
    Houston, Texas, Us
    I helped federal agencies modernize IT with industry leading BMC Software solutions. I worked with the BMC ecosystem to understand the specific needs of each customer and establish productive relationships. Generated new business opportunities through various channels of communication, and trained new BDR's on value-based selling. Managed multiple enterprise deals past initial qualification into scope and alignment stages.
  • West Virginia University
    Graduate Tuition Waiver Coordinator - Graduate Assistant
    West Virginia University May 2015 - Aug 2016
    Morgantown, West Virginia, Us
    While pursuing my full-time MBA, I worked 20 hours a week as a Graduate Assistant responsible for coordinating and processing 2,500+ graduate tuition waivers accounting for over $7M in tuition per semester. I served as the liaison between the Office of Student Accounts and students/departments regarding tuition waivers. Additionally, I co-managed the multi-million third-party contract system at WVU and communicated with external stakeholders on a regular basis.
  • Antero Resources
    Mineral Rights Leasing Agent - Contractor
    Antero Resources Oct 2014 - Jan 2015
    Denver, Co, Us
    Represented Antero Resources Corporation, the most active driller in the Marcellus Shale Natural Gas Region. Created Insight Land Consulting, LLC as a single-member LLC. I negotiated oil and gas lease contracts both over the phone and in person, including leases, affidavits of death and heirship, and other legal instruments. Performed title research and other various oil and gas support services.
  • United Bank Inc
    Commercial Credit Analyst
    United Bank Inc Jan 2014 - Oct 2014
    Vienna, Virginia, Us
    Analyzed personal and business financial statements to develop comprehensive credit risk grades for $2M-$50M commercial loans. Determined debt-service capabilities, collateral evaluation, and guarantor support capacity. Performed variance analysis on actual vs. forecast financial results. Prepared spreadsheets, reports, and opinions for loan officers and loan committees to assist with credit decisions on new, renewal, and existing loans. Interacted with current and potential borrowers along with commercial loan officers to close loans.
  • United Bank Inc
    Sales And Service Representative
    United Bank Inc Nov 2013 - Jan 2014
    Vienna, Virginia, Us
    Developed productive relationships with banking customers to solve problems. Provided specialized customer service while also cross-selling additional products. Opened a variety of deposit accounts, including estate and corporate accounts. Obtained WV Life and Health Insurance License.
  • United Bank Inc
    Sales Associate
    United Bank Inc Nov 2012 - Nov 2013
    Vienna, Virginia, Us
    Multitasked to complete an array of branch responsibilities including on-site cash management, scanning items into branch capture system and making sales calls to customers. Referred mortgage lending, commercial banking and brokerage service customers to appropriate employees. Top 10 Sales Scorecard compared with 300+ United Bank Sales Associates.
  • Bank Of America
    Enterprise Marketing Operations Analyst - Contractor
    Bank Of America Jul 2012 - Nov 2012
    Charlotte, Nc, Us
    Used Microsoft Excel to organize large amounts of data and analyzed samples of advertising media. Designed monthly PowerPoint presentations for Senior Vice Presidents to review compliance results. Engaged with associates on issues uncovered and brought to resolution rapidly. Practiced a high volume of communication in corporate headquarter atmosphere. Helped create a new monitoring system to keep track of repeat compliance offenders.
  • Congressman Nick J. Rahall Ii District Office
    Congressional Intern
    Congressman Nick J. Rahall Ii District Office May 2010 - Aug 2010
    Liaison between former Congressman Rahall's office and the constituents of the Southern District of WV. Relayed information to constituents and noted concerns to be passed along to the Congressman, including but not limited to Social Security benefits, Black Lung benefits, infrastructure issues, passports, speaking inquiries and natural disaster relief.

Jonathan Michael Skills

Financial Analysis Customer Service Banking Microsoft Excel Sales Microsoft Office Investments Loans Leadership Business Development Public Speaking It Service Management Digital Enterprise Management Software As A Service Value Based Selling Business To Business

Jonathan Michael Education Details

  • West Virginia University
    West Virginia University
    Master Of Business Administration (M.B.A.)
  • West Virginia University
    West Virginia University
    Business Administration; Finance

Frequently Asked Questions about Jonathan Michael

What company does Jonathan Michael work for?

Jonathan Michael works for Google

What is Jonathan Michael's role at the current company?

Jonathan Michael's current role is Federal Customer Success Account Manager @ Zscaler.

What is Jonathan Michael's email address?

Jonathan Michael's email address is jo****@****bmc.com

What schools did Jonathan Michael attend?

Jonathan Michael attended West Virginia University, West Virginia University.

What are some of Jonathan Michael's interests?

Jonathan Michael has interest in Business Management, Children, Skiing, Economic Empowerment, Politics, Investments, Consulting, Education, Environment, Reading.

What skills is Jonathan Michael known for?

Jonathan Michael has skills like Financial Analysis, Customer Service, Banking, Microsoft Excel, Sales, Microsoft Office, Investments, Loans, Leadership, Business Development, Public Speaking, It Service Management.

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