Technical Manager with over 20 years of experience in Managed Services and IT infrastructure management. I’m experienced in delivering exceptional outcomes for both public and private sector organisations.Working closely with senior management, delivery, and engineering teams, I excel in problem-solving and customer success, leveraging my technical expertise to align technology initiatives with organisational goals. My experience spans Public, Private, and Hybrid Cloud, providing me with a comprehensive understanding of diverse cloud environments.I have played a pivotal role in the design, implementation, and operation of customer solutions, ensuring seamless integration and optimal performance. By collaborating closely with stakeholders, I deliver projects that meet specifications, adhere to timelines, and provide tangible value to businesses.With a strong aptitude for team leadership, I foster collaboration and drive high-performance outcomes. I thrive on delivering projects that exceed expectations, providing real value to businesses.I am experienced in managing PCI DSS compliant environments and navigating audits such as PCI DSS, FCA, and SRA. I excel in assisting organisations in achieving and maintaining compliance. My current role is Lead Technical Services for Claranet. My previous roles were in managed cloud services and Infrastructure & Datacenter management positions.I'm an AWS certified cloud practitioner and a Citrix certified administrator. Some of my previous projects include:Large scale migrations to Public CloudCloud TransformationData centre design and migrationActive Directory migrationsMS Exchange environment migrationsEnterprise storage refreshes and data migrationsMergers and AcquisitionsIT consolidation projectsKey technical Skills: Wintel, Azure, AWS, Citrix, NetApp,Pure, EMC, Xenserver, VMware, Hyper-V, Microsoft System Center (SCVMM, SCOM, SCCM, SCDPM), UTM / Firewalls, Active Directory, Microsoft Exchange, Veeam and Zerto.