I am currently associated with CVS Caremark as a Clinical Prior Authorization Specialist, and I excel in validating and completing insurance-related tasks with precision. I analyze requests from healthcare providers seeking approval for patient-specific medications, applying established criteria and maintaining strict adherence to company standards. I navigate routine cases delegated to technicians, ensuring seamless handling and swift resolution.

During my time at Walgreens Pharmacy, I functioned as Pharmacy Manager and Registered Store Manager-In-Training. I provided comprehensive patient counseling on medication usage, side effects, and cost-effective alternatives, while upholding strict adherence to federal and state regulations, as well as company policies. I managed scheduling, pharmacist coverage, and logistics for flu clinics, demonstrating full accountability and efficiency. I spearheaded the development and implementation of a streamlined approach to Comprehensive Medication Reviews (CMRs), significantly enhancing efficiency in medication therapy management by reducing unnecessary questions and optimizing the overall process.Following are my key contributions to the role:• Established county-wide vaccination clinics, ensuring 1,700 city workers and their families received vaccinations.• Increased 17% MTM completion and CMR within a 4-week timeframe, elevating the pharmacy's performance from 5% to 22%.• Enhanced pharmacy notification sign-up rate from 70-75% to a consistent 80%, while implementing a proactive strategy and setting clear customer expectations.• Successfully tackled the challenge of insufficient flu shots by securing a contract with Williamson County for the administration of 2,200 flu shots across multiple clinics.• Delivered training to the team, ensuring understanding and successful implementation of the new CMR approach that resulted in time savings and enhanced patient care.

I was the Pharmacy Manger/Pharmacist-In-Charge at CVS Health, and I oversaw critical functions within the pharmacy setting. I managed patient education on medication usage, side effects, interactions, and cost-effective alternatives, while ensuring compliance with federal and state regulations, as well as company standards. I began my journey at CVS as an Immunization Pharmacist, actively engaging customers within Target stores for immunizations. I implemented an innovative strategy and secured contracts for off-site flu shot clinics and expanded services to generate revenue. I successfully forged partnerships with four different companies, further augmenting our vaccination services and revenue streams.An excerpt from the tenure includes the following highlights:• Led a pharmacy team of 15 individuals, overseeing $9.6M in annual revenue and handling a weekly script volume of 2,800.• Implemented creative strategies to reduce overall pharmacy ordering, expenditures, and operational costs by 5%.• Elevated customer satisfaction from a yearly average of 58% to 75% within the first three months.• Successfully executed effective business and marketing plans to boost immunization yield for the entire district, increasing the average immunization administered per pharmacy by approximately 15%.• Proposed a more effective strategy and transitioned to organizing off-site immunization clinics for local businesses and hospitals.

•Develop business and marketing plans to increase the yield of immunizations for entire district. Raising the average immunization administered per pharmacy by roughly 15%.•Conducted vaccine clinics for flu, COVID, and other routine vaccinations.

•Produced several informative, educational, and satirical articles for their League of Legends guides.•Maintained relevant and current with trends in the gaming, anime, and related fields.

During my tenure at Walgreens Pharmacy, I transitioned from the role of Graduate Intern to Pharmacist, and I oversaw a range of crucial tasks, including compounding, conducting drug therapy reviews, and managing medication regimens across diverse healthcare settings. I focused on ensuring adherence to regulatory requirements, company policies, and industry standards. I negotiated with pharmaceutical suppliers to streamline inventory management, leading to notable cost reductions. I optimized ordering practices to effectively manage inventory levels during pandemic, recognizing the importance of tailored adjustments to meet evolving demands.Some of the significant achievements during this tenure were:• Elevated customer satisfaction survey results to an impressive 93% by establishing direct pharmacist-to-patient relationships, while fostering a more approachable, holistic, and friendly approach.• Achieved substantial cost savings for the pharmacy through the reduction of excess inventory, demonstrating a focus on efficiency and prudent negotiation strategies.• Recognized for negotiating prices to further enhance cost-effectiveness.

•Managed corporate partnerships with firms in peripheral, gaming, and pharmaceutical industries.•Simultaneously oversaw the initiating, planning, executing, and closing of over 40 projects.

•Managed a team of 8 executives, including CFO, CTO, and COO.•Created a gaming and socially inclusive environment for all students.

•Oversaw the conception/initiation, planning, execution, and project close of over 30 projects spanning multiple departments.•Negotiated contracts with local vendors, contractors, and tenants.