Jonathan Moretti Email & Phone Number

Long Beach, Ca, Us

California, United States

Orange County, California, United States

Lake Forest, California, United States

Long Beach, Ca

Premazon Inc. is a national Internet Marketing and Development Agency. As a co-founder, I was concerned mainly with project research and implementation and day-to-day technical operations.Project Manager:● Collaborated with clients & internal team to outline goals and map projects from start to finish, monitoring progress and adjusting to changes as needed● Deployed and trained internal team on project management software and reporting tools● Communicated with and educated clients on project roadmap and technologies used● Trained team and clients on social media tools/workflowsWeb Developer:● Built websites and managed 3rd party “Web 2.0” properties● Created and managed content for these properties

United States

GMR Marketing is an engagement marketing advertising agency.● Leveraged relationships and command skills to overcome unforeseen strategic hurdles during live events● Built local relationships to expand brand reach locally with on site groups and media outlets

Greater Los Angeles Area

● Managed merchandise contracts between band and local venues while traveling inside and outside the US

Agoura Hills, Ca

● Devise, execute, and outline procedures to inspect and report quality issues

Santa Monica, Ca

● Solved player issues using Activision technical knowledge ● Used same product knowledge and enthusiasm to demo properties at live events like E3More Via Activision:"Agents will assist Activision customers with game related issues via phone, chat, email, and social channels. Spec Ops Agents are required to provide innovative and exceptional service to our most valued players (VIPs) through problem identification, troubleshooting, education, and resolution. Support requests can range from general inquiries to complex troubleshooting and will be resolved through a variety of high-touch, high-quality, and high-tech procedures.Responsibilities: - Respond to high profile customer inquiries and provide first contact resolution of customer issues via phone, chat, email and social channels. - Responsible for ensuring the integrity of VIP initiatives while delivering timely and accurate responses to player’s questions and requests. - Take personal ownership of player’s requests and maintain accountability for follow-through. - Perform data entry and trouble shooting for game and warranty issues. - Provide exceptional player experience as measured through surveys. - Provide proactive player communication via phone, chat, email or social channels when necessary. - Display a professional, positive, and enthusiastic demeanor to employees and players. - Learn and review departmental policies and procedures. - Maintain security and confidentiality of Activision internal information and customer/account information."

Santa Monica, Ca

Assisting in executing the QA project test plan by performing thorough testing on assigned software titles. This could include functionality, balance, stability, performance, interface, art, sound, text, documentation, and other types of testing.Identifying and documenting defects in a clear and concise manner using the assigned bug tracking database.Assisting the Production/Development team in tracking down issues and working out the steps to reproduce so that they are easier to locate and fix.Completing regression/verification testing as needed.Following instructions and accomplishing tasks as directed by the QA Project Lead or QA Management.