Customer Service Representative
CurrentI have successfully completed seven months of service with Intouch CX Colombia, during which I contributed to the Weber Grill campaign. In this capacity, I provided technical support to customers, including troubleshooting assistance. One of my primary responsibilities was to manage warranty claims, for which I efficiently gathered and processed customers' product information. Additionally, I was tasked with placing and tracking orders as necessary. These responsibilities collectively enabled my team and me to meet the company's objectives of delivering reliable service during the summer months.