Jonathan Neilly Email & Phone Number

Dundalk, Ie

Mullan Village

Northern Ireland, United Kingdom

This role is an ecelctic mix that required me to put my hand to many things. There are a few core responsibilities however; Modernising the internet presence and digitising the internal systems Managing customer complaints Basic IT support Hiring of new staff HR and training management Sales to customers in Asia (B2B and B2C) Shipping legislation conformance (changes weekly due to Brexit) Managing production workflow, priorities and projects.

Strategising, intent research, content collaboration with third parties designing site structure and new content styles, and tracking content performance in terms of conversion and traffic numbers.Management of content team, including training, regular performance reviews, involved in problem solving processes and project management/organisation.Kept up with the latest recommendations in terms of content production to boost search performance.

Dundalk, Leinster, Ireland

Directed staffing requirements, managed priorities and coordinated work to uphold accuracy and timeliness objectives.Managed budget and finances of the company ensuring we turned profit.Led and directed team of 8 content writers on multiple project assignments with strict deadlines.Later we merged with Fat Fish marketing where I took up the role of content manager.

Dundalk, Louth, Ireland

Produced content that was optimised for keyword search for a variety of small clients.Worked with smaller web developers to provide content for web pages.Kept up with the latest google updates and proactively helped clients update their content to boost their reach online.

Banbridge, Co. Down. Uk/Northern Ireland

A temporary position . Responsibilities include processing orders, customer contact and updating product specifications. Information for the purchasing department and the suppliers is also a key function. Also performed basic IT maintenance and did design work for customers. I also managed the transition related to the new General Data Protection Regulation (GDPR).

Suseong-Gu, Daegu, Korea

Created new courses for teaching staff, including leveled workbooks and teaching materials.Reviewed and selected textbooks for multiple levels of language class.Managed and implemented feedback from Korean and Native English speaking staff to improve and optimise course content.Edited all English language content for use in advertising and promotion.

Creating and revising teaching materials, and teaching students English for communicating, along with business English.

Wuhan, Hubei, China

Liaising, organising, troubleshooting, and dealing with complaints from, and about foreign teachers. Weekly meetings and workshops or general training for all staff was also my responsibility.

Wuhan, Hubei, China

Entry level job into the company introducing aspects of language, history and culture to individuals seeking study abroad.

Wuhan, Hubei, China

Syllabus and classroom material creation for 1st and 2nd year university students aiming to work in translation for businesses.

Wuhan, Hubei, China

Represented the Franklins group in America in a 2 week cultural show in the Smithsonian, and other trade shows around the UK, then moving to China I also was required to travel and deal with, and visit, suppliers in Asia.

Wuhan, Hubei, China

A part time position dealing with the proofreading of Chinese-English documents, including car manuals and research journals.

Wuhan, Hubei, China

Creation of material for PhD and Masters level according to provided syllabus and instructing professionals in skills for research presentation in English.

Norwich, United Kingdom

Initially selling philatelic collectables to customers, processing simple sales and standard postal items. After half a year, I was promoted to an advisor and trained for the full range of Post Office services such as licensing, banking and passport applications.

Banbridge, Co. Down, N. Ireland, Uk

While in education, full time in holidays and part time otherwise, Processing sales by call, email and in person. Also performed admin work for accounting and business sales. This role included the function of shipping clerk.

Master Of Science (Msc), Psychology

Accredited by BPS, Part time study

University Certificate, Psychology

A year long course which acted enabled me to then progress into studying psychology for MSc

Bachelor Of Science (Bsc), Biomedicine

Graduated with honours. Not accredited by IBMS