Jonathan Niles Email & Phone Number

Durango, Co

Provide top-tier support to Seccuro Group consulting clients for Microsoft Active Directory, Group Policy, Exchange Server (2010-2016), Office 365 Hybrid configuration, migration and administration, NTFS permissions management and several other server roles. Work extensively with VMware virtualization (ESXi, vCenter) and Veeam Backup and Replication to build, backup, migrate and retire virtual servers. Provide wide-ranging support for LAN networks, LOB applications, Servers, Desktops and other IT equipment and functions. Routinely diagnose or research complex issues to find solutions. Utilize strong writing and interpersonal skills to share knowledge and assist clients, management and coworkers.

Durango, Co

Following Strike acquisition of Crossfire; participate in or oversee a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation and administration. Provide direct support and maintenance for a variety of hardware, software, and network products in a complex and dispersed IT environment.

Durango, Co

Manage the IT infrastructure, internal IT staff and Sub-Contractors to provide the best service possible to internal customers. Provided top-tier support for all IT systems as well as planning and guidance to internal departments and management. Crossfire LLC is an integrated energy services and civil construction company. See the company website at www.crossfire-llc.com for more information.

Durango, Co

Managed the Information Technology infrastructure and Sub-Contractors to provide the best service possible to internal customers. Provided day to day support as well as planning and guidance to help M3 Midstream operate and grow efficiently. See the company website at www.momentummidstream.com for more information.

Durango, Co

Managed the IT infrastructure and Sub-Contractors to provide the best service possible to internal customers. Provided day to day support as well as planning and guidance for the entire IT network for 1200+ employees. Crossfire LLC is an integrated energy services and civil construction company.

Durango, Co

Openhand IT is a Network and Computer Support Company providing services for Small and Medium sized businesses and Individuals in the greater Durango, CO and Four Corners area. Openhand IT offers Hourly and Proactive Service Plans and a wide range of other services. Our goal is to become a trusted Partner to everyone we work with and bring peace of mind to your computer and networking service needs.

Oversee Support Operations for approximately 1000 computers• Oversee and Maintain Backup Solutions• Oversee and Maintain Antivirus Solutions• Oversee and Maintain Server and Workstation Security Updating• Manage Continuous Operational ImprovementManage Customer Accounts• Primary Contact for Multiple Long-term Business Accounts • Manage Accounts representing over $250,000 in annual revenue• Provide Problem and Change Management ConsultingPerform Technical Support for Client Networks• Support Networks, Servers and Applications• Respond to Outage Incidences as needed

Assisted with IT support for College Staff and Student Computer Labs

Aas, Network Technology, 4.0 Gpa

General studies in programming, computing and networking with the goal of building a foundation for a career in IT.

Advanced Study In Project Management, Information And Communication Technology

Coursework in Project Management to build a better understanding of the concerns and operational tasks involved.

Master Of Science, Anthropology

B.A., History