Jonathan N. Email & Phone Number

Toronto, Ontario, Canada

I am responsible for the administration of all Not in Good Order (NIGO) items and Quality Control (QC) of transactions within the Transfer Agent Processing (TAP) department. I review all NIGO documents from financial advisors, following up on and resolving incomplete documentation as well as external correspondence for the administration and settlement of transactions for our clients. Also, I provide support to the department by reviewing and analyzing transactions, providing causal analysis and feedback on NIGO transactions (including both financial and non-financial transactions) and Quality Control of transactions. I am responsible for fostering a culture focused on compliance, continuous improvement and risk mitigation by providing analysis and feedback on issues and trends in the department.

Mississauga, Ontario, Canada

I am responsible for providing complex finance, business, and operations support for the sales team. I provide support to the sales leadership by analyzing sales opportunities, weekly forecasting and reporting. Furthermore, I analyze sales data to determine trends and success of sales initiatives.

Vaughan

I am responsible for the verification and approval of medical documents. I am responsible for calling clinics when medical document errors arise and I am responsible for calling patients when registration form errors arise. I have received certificates for the completion of: Personal Health Information and Electronic Documents Act (PIPEDA) training, Personal Health Information Protection Act (PHIPA) training, and IT risk and cybersecurity training. Furthermore, I have experience in training customer service representatives in the sales process and the process for the onboarding of patients.

Vaughan

CannTrust is a federally regulated licensed producer of quality pharmaceutical-grade Medical Cannabis for patients in need. CannTrust contributes to the growing body of evidence-based research regarding the responsible use and efficacy of cannabis. My responsibilities included ensuring the work environment meets regulated standards. Additional responsibilities include: preparing protocols and reports for process validation and cleaning validation, and always ensuring that manufacturing documentation complies with current Good Manufacturing Practices (cGMP).

Toronto, Canada Area

• Business model development for lead generation and sales process • Refined CRM (Insightly) process and developed outbound marketing strategy via AutoKlose• Market research on vertical integration (ie cannabis industry) and horizontal integration (ie EMR)• Report creation for analysis

Inpatient Pharmacy

I was accountable for conducting quality assurance audits, checking expiration dates, filing purchase orders, counting all workload units for all tasks performed in Pharmacy not automatically captured in Meditech, and assisting with computer data entry (non-Meditech related).

Emergency Department

In the Ozone/Fast-Track area of the Emergency Department my responsibilities were to: greet patients as they arrive at Ozone, provide patients with a Patient Passport and review the information with them, visit patients as they wait, and bring patients to requested location in the hospital.

Woodbridge, Ontario

I work in the dairy department, and grocery department where I serve customers by providing information, responding to requests, and resolving problems. I also work in the receiving department where I receive product from vendors and process their invoices.

Master'S Degree, Master Of Management Of Innovation

Continuing Education

Continuing Education | January 2017 Medical Terminology Certificate 98%

Continuing Education

Continuing Education | April 2016 Biomedical Sciences: Chemistry and Physics CGPA: 8.25/9

Bachelor Of Science (B.Sc.), Life Sciences

Honors Bachelor of Science | June 2015 Major in Human Biology: Health and Disease; Minor in Physiology; Minor in Psychology Cumulative.