Jonathan N. Winters Email and Phone Number
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Technology Strategist and Leader, Technology Solutions Engineer, Service Operations Specialist, Research Technologist ... with experience in Technology Systems Administration, Planning, Training, Customer Service, Hospitality, Patience, Network, Cloud Apps, SaaS, IoT, HPE, Dell & Synology Servers, Support, Custom Scripting, Web Development, Data Wrangling & Business Analytics, and Technology Project Management.
New York University
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Research Department Computer Network Support And Web AdministratorNew York UniversityNew York, Ny, Us -
Research Department Computer Network Support & Web AdministratorNew York University Jan 2016 - PresentNew York, Ny, Us• Research Lab Technology Planning, Deployment, Support:-- Facilitate qualitative and quantitative, natural and social science research involving humans, primates, rodents, insects, etc. by speccing, procuring, configuring, deploying and supporting technologies for the research data pipeline from data acquisition, through storage, analysis, archival and publication for the faculty, researchers & staff-- Reenvisioning and redefining research lab workflow from data management and script automation perspective-- project managing new lab build-outs and renovations; gathering requirements, generating and confirming punch lists, liaising with internal and external stakeholders and vendors• Service Improvements: -- Fostered open door policy, promoting team collaboration, documentation culture, service orientation-- Decreased I.T. team response times from weeks to days, hours, or even minutes-- Provide hands on training for faculty, researchers, staff, and students• Web Administrator:-- Led migration from html/php to Adobe AEM CMS platform-- Automating page generation and maximizing data-driven websites-- Provide consultations on WordPress, cPanel, Wix, Weebly, Squarespace, etc. hosting services to faculty and researchers. • I.T. Systems Administration and Support:-- Manage ITOp VMs and Access Control for research servers-- Author knowledgebase articles, internal documentation-- Windows, MacOS, Linux, research workstation and server and networking support-- Data Acquisition Systems, IoT Devices, Video Capture, Computational Systems-- Storage, Backup, Archival, Security Consultations -
Vcto, Technology ConsultantLayer C 2015 - PresentFrom cables to cloud services, as your trusted technology advisor, we got you covered!• Strategic technology planning, deployment, operations, and support consultant and integratorServices:• IT project management & systems administration• Data Wrangler & Manager, Business Analysis & Development• Secure network infrastructure: - High Speed Internet Access, Fiber, Business Cable, DSL, MetroEthernet, Ethernet, WiFi, DNS, LAN, VPN, Software Defined Networks- CISCO Meraki & Ubiquiti LAN/WAN Network Manager• Technology training• Web Services via WordPress, SquareSpace, Wix, Weebly, DigitalOcean, Azure, AWS• Service Contract and Product Price Negotiation (usually saving 15-43% off SRP)• Cloud Apps Administrator: Microsoft Office 365, Google Workspace, ToastTab, Shopkeep, Square, UberEats, GrubHub, Caviar, Box, Asana, SOPHOS, etc.• Custom Python / PHP data extractions via Cloud Linux Servers• Surveillance Security Cameras, Axis, Synology, Ubiquiti, cloud access• Quickbooks Pro Server management • Windows, Linux & Mac Desktop & Server Management (Specializing in Dell, HPE, Synology)Example Clients:- Technology Planning, Deployment, Support & Data Management for multi-site hospitality management co.- Systems Administration for a Leather Manufacturing Plant and Warehouse- Storage and VPN for Video Production Co.- Desktop support for Facilities Supplies Reseller- Desktop & Server support for clothing fashion sales- Technology operations analysis and consulting large entertainment company -
Operations Technology ConsultantRainbow Leather Inc Jul 1998 - PresentCollege Point, New York, Us• Manage Virtual Windows Server + Quickbooks Premiere Manufacturing Server• Manage Synology NAS for Media Storage, Backups & Cloud Sync• Manage Google GSuite Domain• Support wide-format printer -
Hospitality Technology Consultant (Subcontractor)Big Apple Circus Aug 2018 - Jan 2019New York, Ny, Us• Strategic technology & operations assessment (authored weekly reports & final comprehensive report)• Made recommendations for enterprise-grade network improvements to increase business continuity, security & reduce recurring OpEx (operational costs)• Made strategic recommendations for revamp of POS configuration for improved data management, reporting, & service work flow• Recommendations for team communications & task assignment platform for increased accountability & follow through• Interested in tickets? Use Ticketmaster code HMS -
Technology SpecialistNew York University Mar 2013 - Sep 2014New York, Ny, Us• Technical Lead / IT Project Planning, Deployment, Service & Support-- Centralized Storage Solutions -- Security, Assessment & Implementation-- Microsoft Active Directory On-boarding-- Basic Hyper-V Virtualization for administrative and research VMs• IT Training, technical & end-user documentation• Information Systems & Security for Research Computing• Level II Support• Supervised & trained junior technical agents -
Computer And Networking SupportNew York University Sep 2008 - Feb 2013New York, Ny, Us• Planned, deployed, configured & maintained research & administrative servers & workstations• Provided technical expertise & support to faculty, researchers, staff & graduate students via email & in person• Security consults & guidance to researchers, staff, faculty & graduate students• Hardened & enhanced security posture of researcher’s workstations & servers• Trained faculty, researchers, staff & students in 1-to-1 & groups sessions• Maintained departmental websites, authored documentation wiki & computer scripts using VBA, bash, batch • Deployed & utilized Helpdesk system to organize work tickets -
Assistant Front Office ManagerHilton Jun 2005 - Dec 2006Mclean, Va, Us• Supervised shifts of up to 65 employees at 2058 room business convention hotel• Provided training & guidance to employees on customer service & use of company's software• Assisted internal & external customers on a day-to-day basis via in-person communication, telephone, & email• Managed service recovery, keeping appropriate records for follow up• Participated in Hilton's extensive Leadership in Training program and trained newbies the following year• Helped troubleshoot keycard & property management system (PMS/LanMan) server in the event of failures during overnight• Developed & deployed custom VBA mini-apps to facilitate revenue management, nightly reports, etc. -
Hospitality Guest Networks Engineer InternshipGemini Telemanagement Systems Jan 2005 - Jan 2005• Performed installations & troubleshooting for customer premise (CPE), routers, switches, WAPs, DSLAMs for guest High Speed Internet Access (HSIA) at: -- Hampton Inn, San Marcos -- Sleep Inn, Londonderry -- Sheraton Four Points, Manchester• Researched Voice over IP (VoIP) infrastructure & Return on Investment (ROI) potential• Worked Internet support help desk hotline for hotel management & guests -
Summer Intern F&B Outlets Manager In TrainingGrand Hyatt New York Jun 2004 - Aug 2004New York, Ny, Us- Learned the F&B outlet procedure for 2 sit-down outlets, room service, and banquets- Supervised service for all meal periods- Marketing project - built digital signage, new menu boards (Photoshop & Flash) -
Leadership Development & Management Training ProgramThe Statler Hotel 2003 - 2004Ithaca, New York, Us• Developed & deployed multi-user van reservation database information system, used from 2003-2012• Served as on call "Technology Concierge"• Trained new employees & lead housekeeping practical student orientation• Front Office, Bell Stand, Concierge, Reservations, Operator & Trainer -
Teaching Assistant - MicrocomputingCornell University Jan 2003 - Dec 2003Ithaca, Ny, Us• Taught usage & business application of Microsoft Office Suite in classroom & 1-on-1 settings• Communicated with students & faculty regarding student & course progress• Evaluated student coursework -
Summer InternTekmark Global Solutions May 2000 - Aug 2000Edison, Nj, Us
Jonathan N. Winters Skills
Jonathan N. Winters Education Details
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Cornell UniversityHospitality Service Administration/Management -
HarvardxUsing Python For Research -
Rochester Institute Of TechnologyInformation Technology -
New York UniversityInformation Systems Security -
New York UniversityWindows Systems & Network Administration -
New York UniversityHotel Operations -
Roslyn High SchoolHigh School Diploma -
Google Pour Les ProsCertificate: Google It Support
Frequently Asked Questions about Jonathan N. Winters
What company does Jonathan N. Winters work for?
Jonathan N. Winters works for New York University
What is Jonathan N. Winters's role at the current company?
Jonathan N. Winters's current role is Research Department Computer Network Support and Web Administrator.
What is Jonathan N. Winters's email address?
Jonathan N. Winters's email address is jn****@****ell.edu
What is Jonathan N. Winters's direct phone number?
Jonathan N. Winters's direct phone number is +121267*****
What schools did Jonathan N. Winters attend?
Jonathan N. Winters attended Cornell University, Harvardx, Rochester Institute Of Technology, New York University, New York University, New York University, Roslyn High School, Google Pour Les Pros.
What skills is Jonathan N. Winters known for?
Jonathan N. Winters has skills like Networking, Servers, Security, Troubleshooting, Firewalls, Windows Server, Information Security, Computer Security, Information Technology, Virtualization, Active Directory, Linux.
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