Responsible for design, build, and execution of STACK - a pharmacy information ecosystem designed to help pharmacies automate the trouble areas of their businesses: accreditation, contractual compliance, licensure, training, and more.

• Responsible for development and implementation of Specialty Pharmacy Management specialization of MPBA curriculum

• Responsible for grading portfolio materials submitted by students in the Doctor of Pharmacy program• Serves as preceptor for the Advanced Pharmacy Practice Experience site at STACK for PY4 Students

• Responsible for operations specific to the corporate functions of PANTHERx Specialty Pharmacy including Human Resources, Data Analytics, Information Technology, Finance, Marketing, and Facility Management• Designed and managed SWFT (Specialty Workflow Technology), a highly customized data collection and process enhancement patient management software• Acted as liaison to Universities, Colleges, and institutions of learning.• Supported rapid growth, multiple accreditations, and highly customized specialty drug launches• Served as Pharmacist-in-Charge, Security Officer, and Managing Partner

• Implemented regional physician-facing pharmacist teams for the Advanced Therapies (Pulmonary Hypertension and Immune Deficiency), particularly focusing on design and testing of area code routing for telephone, fax and prescription retrieval systems• Interfaced patient care advocates, pharmacy technicians, nursing and sales force responsibilities within pharmacist physician facing model to ensure efficient and accurate turnaround time for patient management through use of role-specific routing calculators• Created and maintained a Communications Guide, utilized as the gold-standard for internal and external communications for the entire organization, which also included ability to create personalized marketing materials to be customized for all referral sources• Monitored compliance with central-fill and state licensure regulations through development of reports and tracking macros• Managed Clinical Assessment operations for all therapies, reporting compliance as tied to Performance Indicator projects through The Joint Commission and ensuring 100% usage of clinical assessment “user flags”• Supervised operations activities associated with pharmaceutical services to patients, physicians and clinics to accomplish organizational goals and objectives, along with 15 direct pharmacist reports

• Developed and implemented process-based initiatives as part of a Clinical Monitoring Team, including standardized questions, “smart” assessments, a “user flag” method for tracking all patients on census for appropriate sequence of assessments and a series of standard operating procedures• Developed and implemented process-based initiatives as part of the Immune Globulin Therapeutic Resource Center to improve efficiencies regarding prescription retrieval, including conversion to electronic-only processing and redesign of prescription fax forms to reduce error and manual data entry• Designed and implemented Shipping Calculators for all therapies, which identified cost-savings measures through better utilization of appropriate UPS methods• Redesigned all prescription fax forms and automated weekly census updates• Enhanced prostacyclin dosing calculators, reducing pharmacist duplication of efforts, potential for error and allowing for clinical consultation with prescribers • Processed prescriptions for Pulmonary Hypertension, Immune Globulin, Alpha-1 Antitrypsin Deficiency and Enzyme replacement therapies

• Completed rotational experiences focused in ambulatory care, indigent care, acute care, and pediatrics• Delivered lectures to student pharmacists as part of the Doctor of Pharmacy curriculum• Established continuous quality improvement measures regarding impact of pharmacist services in novel environments• Developed and implemented research regarding areas of interest, including innovative educational technologies, process of care and management

• Organized and implemented a five-day welcome week program for all incoming Duquesne University freshman and transfer students• Hired and supervised a staff of 18 volunteer Chairpeople and 200 volunteer Team Leaders