Jonathan Palmiotti, Ma Email & Phone Number

New York City Metropolitan Area

• Handle matters related to collective bargaining in assigned areas of the Union’s jurisdiction, including negotiation of contracts and processing of concession requests and appeals.
• Oversee administration of collective bargaining agreements in assigned areas
• Process the opening and closing of each production or season in collaboration with other Equity departments.
• Check contracts for accuracy and compliance to the Agreement(s).
• File and process claims, rulings, and grievances on behalf of union members.
• Provide front-line contract administration assistance to members in the workplace.

New York City Metropolitan Area

• Create and manage employer agreements from start to finish for Guest Artist, Special Appearance, and URTA contracts in the Central & Western regions.
• Respond to procedural questions from employers and members regarding Equity and contract matters as per Equity contractual rulebooks and equity policies and procedures.
• Enter bond calculations for all agreements.
• Lead, facilitate and steward the bond clearance process between all departments while ensuring that all necessary items are received and accounted for.
• Receive and upload harassment policies.
• Create, approve, and release permission letters to producers upon evaluation of application requests in a time sensitive manner.

Greater New York City Area

• Serviced members, producers, theatre representatives, agents and guests via phone or email courteously and timely while simultaneously educating on AEA’s practices and procedures that pertain to yearly membership dues.
• Reviewed hundreds of employer agreements and member accounts, weekly reports and financial records daily for inaccuracies and omissions nationally and facilitate corrections when necessary.
• Reviewed and followed up on delinquency payments when necessary and correspond accordingly with theatres and members for those missing items.
• Facilitated a timely bond clearance process by maintaining an accurate claims list throughout the season and by verifying that equity has all pertinent membership information
• Initiated additional member dues deduction guidelines to the producing equity theatres in accordance with the collective bargaining agreement.
• Scanned & uploaded approved Membership applications, EMC Applications and weekly report/payment information to CRM accurately and in a timely manner.

Greater New York City Area

• Answered incoming calls and emails, greeted guests and referred customers to appropriate banking services.
• Executed confidential transactions which included processing withdrawals, deposits, cash exchanges, negotiable instruments, check cashing, balance inquiries, wire transfers, and dual controlled operations.
• Approved and signed off on basic teller transactions in compliance with future audits for the branch.
• Appointed Voice of the Employee (VOE) Board Representative & Nassau North Referral Board Representative.
• Reviewed and reported on weekly operational updates, trainings and new branch policies/procedures to everyone on staff.
• Ensured that currency in vault is logged and up to date, pulled wire transfer reports, safe deposit reports, end of day reports and updated temporary debit card logs daily.

Long Island, NY

Answered all incoming calls, relayed messages to the appropriate staff, enrolled students in various art classes, took class inquiries, scheduled private lessons, and advertised upcoming artistic functions.

Whitestone, New York

Admitted members and guests, answered incoming calls, enrolled new members, recorded inquiries, explained promotions, processed payments, and trained new front desk employees.

Master’S Degree, Arts Administration

Bachelor’S Degree, Musical Theatre Performance

Activities and Societies: Theta Chi Fraternity, Cum Laude, Honors ProgramThe Musical Theatre concentration focused on the Suzuki.

Associate’S Degree, Music/Theatre Performance

Activities and Societies: Phi Theta Kappa Honor Society, Deans List, Honors student, Musical Theatre Initiative Nominee