Jonathan Clarke
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Jonathan Clarke Email & Phone Number

Director of Customer Services at Hachette UK at Hachette UK
Location: City of Peterborough, England, United Kingdom 12 work roles 5 schools
2 work emails found @anglianwater.co.uk 3 phones found area 173 and 345 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 3 phones

Work email j****@anglianwater.co.uk
Direct phone (173) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Director of Customer Services at Hachette UK
Location
City of Peterborough, England, United Kingdom
Company size

Who is Jonathan Clarke? Overview

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Quick answer

Jonathan Clarke is listed as Director of Customer Services at Hachette UK at Hachette UK, a with 365 employees, based in City of Peterborough, England, United Kingdom. AeroLeads shows a work email signal at anglianwater.co.uk, phone signal with area code 173, 345, and a matched LinkedIn profile for Jonathan Clarke.

Jonathan Clarke previously worked as Director of Customer Services at Hachette Uk and Highly experienced and customer focused director/business consultant at Wide Skies Consulting. Jonathan Clarke holds Post Graduate Diploma, Management Studies from The Nottingham Trent University.

Company email context

Email format at Hachette UK

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*@anglianwater.co.uk
71% confidence

AeroLeads found 2 current-domain work email signals for Jonathan Clarke. Compare company email patterns before reaching out.

Profile bio

About Jonathan Clarke

A highly-creative and customer focused director and business consultant with a proven track record of developing and delivering leading service experience to customers. Passionate about engaging and leading teams to deliver business goals, with significant operational experience in onboarding, multi-channel contact centre, metering, billing, payments, collections, added value service, quality and resource planning.Proficient operating at board level with experience of establishing and managing businesses as well as the integration of two separate operations following a joint venture. Significant business transformation experience including programme board sponsorship of retail separation and integration programmes.Implemented and enhanced systems and has a deep understanding of how technology can provide a positive digital customer experience and improve operational effectiveness. Excellent commercial awareness, coupled with a business understanding of environmental sustainability and good technical capability, brings a wide strategic understanding to each business challenge or opportunity. Problem-solving ability and creativity drives a continual desire to improve business operation and service to customers

Listed skills include Strategy, Change Management, Water, Crm, and 47 others.

Current workplace

Jonathan Clarke's current company

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Hachette UK
Hachette Uk
Director of Customer Services at Hachette UK
london, greater london, united kingdom
Website
Employees
365
AeroLeads page
12 roles

Jonathan Clarke work experience

A career timeline built from the work history available for this profile.

Director Of Customer Services

Current

Didcot

Oct 2019 - Present

Highly Experienced And Customer Focused Director/Business Consultant

Current

United Kingdom

Wide Skies Consulting helps businesses to improve employee and customer experience. From small change to business transformation - Wide Skies Consulting can support your teams to design and deliver organisational, process and system improvements.Services include:• Using customer insight to improve the customer experience• Engaging employees in customer experience improvement • Business strategy review and development• Helping to deliver business goals • Customer channel review and digital assessment• Understanding and improving customer journeys• Process analysis and improvement• System review and strategy/specification development (particularly billing and CRM)• Troubleshooting and service recovery• Complaints root cause analysis and improvement planning• Service quality and closing the loop• Added value service development• Organisational design and re-design• Integrating or separating teams following merger or acquisition• Establishing new operations• Procurement of third party contracts and systems implementation/development• Business process outsourcing and offshoringProjects can be delivered as part of an interim role or on a contract basis.#ONO

Jun 2018 - Present

Expert Practitioner

Current

Specialist consultant on customer operational or transformational roles also leading billing/CRM systems development/implementation.Significant experience of front and back-office service delivery in the utilities sector including onboarding, contact centre, metering, billing, payments, collections, added value service, quality and resource planning. Proficient in strategy development and delivery as well as service recovery and business transformation, including leading organisational, process, system and digital change.

Dec 2018 - Present

Sme Customer Service & Billing Director

Peterborough/Durham

Aug 2017 - May 2018

Customer Services Director

Peterborough, United Kingdom

Service strategy development and leadership of customer service, marketing and billing functions

Oct 2014 - Jul 2017

Business Customer Relationship Manager

Peterborough, United Kingdom

Jun 2002 - Aug 2006

Regional Sales Manager

H2Go Limited

Huntingdon

Sep 2000 - Dec 2002

New Business Manager

Hartlepool Water

Hartlepool

Apr 1999 - Sep 2000

Graduate Management Trainee

East Anglia

Sep 1997 - Apr 1999
Team & coworkers

Colleagues at Hachette UK

Other employees you can reach at hachette.co.uk. View company contacts for 365 employees →

5 education records

Jonathan Clarke education

Advanced Certificate, Marketing

Cambridge Marketing College
FAQ

Frequently asked questions about Jonathan Clarke

Quick answers generated from the profile data available on this page.

What company does Jonathan Clarke work for?

Jonathan Clarke works for Hachette UK.

What is Jonathan Clarke's role at Hachette UK?

Jonathan Clarke is listed as Director of Customer Services at Hachette UK at Hachette UK.

What is Jonathan Clarke's email address?

AeroLeads has found 2 work email signals at @anglianwater.co.uk for Jonathan Clarke at Hachette UK.

What is Jonathan Clarke's phone number?

AeroLeads has found 3 phone signal(s) with area code 173, 345 for Jonathan Clarke at Hachette UK.

Where is Jonathan Clarke based?

Jonathan Clarke is based in City of Peterborough, England, United Kingdom while working with Hachette UK.

What companies has Jonathan Clarke worked for?

Jonathan Clarke has worked for Hachette Uk, Wide Skies Consulting, The Hivemind Network, Resolving Water Disputes Limited, and Wave Utilities.

Who are Jonathan Clarke's colleagues at Hachette UK?

Jonathan Clarke's colleagues at Hachette UK include Stephanie Evans, Emily Moran, Andrew (Aka Ande) Edwards, Melvyn Munyua, and Dan Jones.

How can I contact Jonathan Clarke?

You can use AeroLeads to view verified contact signals for Jonathan Clarke at Hachette UK, including work email, phone, and LinkedIn data when available.

What schools did Jonathan Clarke attend?

Jonathan Clarke holds Post Graduate Diploma, Management Studies from The Nottingham Trent University.

What skills is Jonathan Clarke known for?

Jonathan Clarke is listed with skills including Strategy, Change Management, Water, Crm, Business Development, Business Process, Leadership, and Customer Service.

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