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Jonathan Phelan Email & Phone Number
Lead Product Owner, Personal Investing Platform and Customer Experience
at
Manulife John Hancock Investments
1 work email found
@jhancock.com
3 phones found area 617 and 800
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Lead Product Owner, Personal Investing Platform and Customer Experience
Location
Portland, Maine, United States
Company size
Who is Jonathan Phelan? Overview
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Quick answer
Jonathan Phelan is listed as Lead Product Owner, Personal Investing Platform and Customer Experience at Manulife John Hancock Investments, a company with 51 employees, based in Portland, Maine, United States. AeroLeads shows a work email signal at jhancock.com, phone signal with area code 617, 800, and a matched LinkedIn profile for Jonathan Phelan.
Jonathan Phelan previously worked as Lead Product Owner, Digital Product Development Personal Investing at John Hancock and Lead Product Owner, Digital & Direct to Consumer at John Hancock. Jonathan Phelan holds User Experience Design from Bentley University.
Company email context
Email format at Manulife John Hancock Investments
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{first_initial}{last}@jhancock.com
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AeroLeads found 1 current-domain work email signal for Jonathan Phelan. Compare company email patterns before reaching out.
Profile bio
About Jonathan Phelan
Product Management professional experienced in designing and delivering B2B and B2C software products and services in the publishing, education, energy, and financial services sectors. Proven track record of managing the product and development life cycles, from customer and stakeholder input, requirements gathering and discovery, through development and delivery using Agile and Scrum frameworks. User experience advocate skilled at conducting usability testing, stakeholder interviews, surveys, and focus groups. Strong leadership, collaboration, presentation, communication, and team-building skills. Detail-oriented, resourceful, and customer-first, with a focus on delivering value and solving pain points for business stakeholders and end users. - Currently with John Hancock leading the direct-to-consumer experience for JH's wealth and investment products. - Previously with Enel X, delivering customer-facing demand response applications and grid flexibility solutions to a global set of customers in the energy sector. - Prior to Enel X, responsible for user experience design of Salt, a digital consumer product providing financial education solutions to colleges, universities, students, and alumni.- Prior to leading UX at Salt, served as senior product manager at American Student Assistance (ASA), managed and delivered multiple large-scale projects, such as MVP definition and delivery of a new consumer web product, content management system evaluation and implementation, enterprise search evaluation and implementation, website redesign and deployment, among others. - Before ASA, supported a content delivery and e-commerce platform with Ingenta, delivering 13K science, technology, education, and medical (STEM) scholarly publications to a global academic community of 8M information systems professionals, researchers, and end users.
Listed skills include Agile Methodologies, Product Management, Scrum, Software Project Management, and 32 others.
Current workplace
Jonathan Phelan's current company
Company context helps verify the profile and gives searchers a useful next step.
Manulife John Hancock Investments
13 roles
Jonathan Phelan work experience
A career timeline built from the work history available for this profile.
Lead Product Owner, Digital Product Development Personal Investing
Current
Sep 2021 - Present
Lead Product Owner, Digital & Direct To Consumer
May 2020 - Sep 2021
Senior Product Manager, Flexibility Solutions
Enel X is a global company with strong roots in the energy field and an open strategy geared towards digitalization, sustainability, and innovation. Enel X combines the spirit of a startup with the infrastructure and expertise of Enel, a global leader in the energy sector, to help businesses and communities create, store, use, and share energy more.
Oct 2018 - May 2020
Senior Product Manager
EnerNOC was acquired by the Enel Group in 2018 and integrated into Enel X North America to directly disrupt and deliver innovative technologies such as demand response, demand management, storage, microgrid, and energy intelligence to the energy and utility sectors.
May 2017 - Oct 2018
Manager, User Experience Design
Salt, By American Student Assistance
Led product and user experience design of digital consumer product, Salt. Delivered financial education products and services to 1M+ college students and 300+ institutional clients. Oversaw information architecture, interaction design, visual design, and motion design across multiple platforms, including web, mobile web, community, and learning management.
Aug 2012 - Dec 2016
Senior Product Manager
Implemented and beta launched new consumer web product, Salt. Led and defined business requirements process, managed cross-divisional stakeholder input, and oversaw deployment of minimum viable product to market.
Sep 2011 - Aug 2012
Product Manager
Directed product enhancements and readiness initiatives for consumer and partner web property growth. Built platform capabilities that supported new financial literacy membership model.Led transition to Agile software development methodology by creating and administering training program, including running successful pilot for student loan borrower website.
Sep 2007 - Sep 2011
Senior Product Specialist
Supported student loan platform for financial aid administrators, lenders, and borrowers. Identified client and user needs, wrote business requirements, and defined product enhancements for development teams and stakeholders.
May 2006 - Sep 2007
Product Specialist
Supported student loan platform for financial aid administrators, lenders, and borrowers. Identified client and user needs, wrote business requirements, and defined product enhancements for development teams and stakeholders.
Mar 2005 - May 2006
Application Support Lead
Managed academic publisher and higher education client requests for British content distribution, e-commerce, and digital rights management (DRM) services provider.
Sep 2003 - Mar 2005
Application Support Administrator
Managed academic publisher and higher education client requests for a British provider of content distribution, e-commerce, and digital rights management (DRM) services.
Mar 2001 - Sep 2003
Account Manager
Flashcom
Telecom start-up
Jun 2000 - Jan 2001
Team & coworkers
Colleagues at Manulife John Hancock Investments
Other employees you can reach at hancockmtg.com. View company contacts for 51 employees →
ES
Esben Søvndahl Kok
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
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AS
Angela Sullivan
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
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VS
Venkatramana Singaram
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
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PK
Patrick Kunetz
Colleague at Manulife John Hancock InvestmentsCambridge, Massachusetts, United States, United States
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MB
Marcy Braxton
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
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MK
Mehdi Katane
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
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MG
Marissa G.
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
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JS
James Spencer
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
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LR
Luirka Rivera
Colleague at Manulife John Hancock InvestmentsUnited States, United States
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KG
Kevin George
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
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Esben Søvndahl Kok
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
View →
AS
Angela Sullivan
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
View →
VS
Venkatramana Singaram
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
View →
PK
Patrick Kunetz
Colleague at Manulife John Hancock InvestmentsCambridge, Massachusetts, United States, United States
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MB
Marcy Braxton
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
View →
MK
Mehdi Katane
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
View →
MG
Marissa G.
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
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JS
James Spencer
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
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LR
Luirka Rivera
Colleague at Manulife John Hancock InvestmentsUnited States, United States
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KG
Kevin George
Colleague at Manulife John Hancock InvestmentsBoston, Massachusetts, United States, United States
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2 education records
Jonathan Phelan education
User Experience Design
Bentley University
Bachelor Of Arts, English, Linguistics
Umass Boston
FAQ
Frequently asked questions about Jonathan Phelan
Quick answers generated from the profile data available on this page.
What company does Jonathan Phelan work for?
Jonathan Phelan works for Manulife John Hancock Investments.
What is Jonathan Phelan's role at Manulife John Hancock Investments?
Jonathan Phelan is listed as Lead Product Owner, Personal Investing Platform and Customer Experience at Manulife John Hancock Investments.
What is Jonathan Phelan's email address?
AeroLeads has found 1 work email signal at @jhancock.com for Jonathan Phelan at Manulife John Hancock Investments.
What is Jonathan Phelan's phone number?
AeroLeads has found 3 phone signal(s) with area code 617, 800 for Jonathan Phelan at Manulife John Hancock Investments.
Where is Jonathan Phelan based?
Jonathan Phelan is based in Portland, Maine, United States while working with Manulife John Hancock Investments.
What companies has Jonathan Phelan worked for?
Jonathan Phelan has worked for Manulife John Hancock Investments, John Hancock, Enel X, Enernoc, and Salt, By American Student Assistance.
Who are Jonathan Phelan's colleagues at Manulife John Hancock Investments?
Jonathan Phelan's colleagues at Manulife John Hancock Investments include Esben Søvndahl Kok, Angela Sullivan, Venkatramana Singaram, Patrick Kunetz, and Marcy Braxton.
How can I contact Jonathan Phelan?
You can use AeroLeads to view verified contact signals for Jonathan Phelan at Manulife John Hancock Investments, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Phelan attend?
Jonathan Phelan holds User Experience Design from Bentley University.
What skills is Jonathan Phelan known for?
Jonathan Phelan is listed with skills including Agile Methodologies, Product Management, Scrum, Software Project Management, Requirements Gathering, Requirements Analysis, Management, and Salesforce.Com.
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