Co-Founder
Current
Sep 2021 - Present
Who is Jonathan Phillips? Overview
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Quick answer
Jonathan Phillips is listed as Founder & CEO @ Arcadia Labs at Arcadia, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Jonathan Phillips.
Jonathan Phillips previously worked as Co-Founder at Arcadia and Co-Founder at Dropbeast. Jonathan Phillips holds Bachelor Of Commerce - Bcom, Management Information Systems And Services, Distinction from Deakin University.
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Email format at Arcadia
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Arcadia
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Profile bio
About Jonathan Phillips
As a dynamic, flexible, and results-driven executive, I excel at achieving substantial growth through innovation, effective communication, and strong team leadership. At Arcadia Labs, a Web3 Development Consultancy, I led the company to generate over $5 million in revenue. My leadership contributed to successful fundraising rounds, reaching the #1 trending spot on Twitter, and attracting 30,000 users on launch day.As the Founder and CEO, I spearheaded product design, drove innovation, and implemented comprehensive growth strategies. I executed partnerships, marketing, and sales campaigns, oversaw branding, content creation, client engagement, networking, and successfully managed a fundraising round.My expertise in product vision and strategy, combined with my ability to lead customer-facing initiatives and manage teams, positions me to drive success in any venture.
Listed skills include Problem Solving, Analysis, Team Leadership, Customer Service, and 20 others.
Current workplace
Jonathan Phillips's current company
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7 roles
Jonathan Phillips work experience
A career timeline built from the work history available for this profile.
Co-Founder
Current
Jul 2023 - Present
Solution Lead / Senior Netsuite Consultant
- Architect solutions, lead implementations and development team to integrate new SaaS systems for clients within new and existing infrastructure
- Lead & manage projects and work with account managers and professional services teams to deliver implementations.
- Work on-site with high-value clients to provide continuous business improvement and operational excellence
- Work with technical teams to design and deploy applications, automations, integrations, web stores and point of sale… Show more
- Work with technical teams to design and deploy applications, automations, integrations, web stores and point of sale systems.
- Train end users on how to effectively use their systems and applications Show less
Nov 2020 - Feb 2023
Functional Support Lead
- Manage the support team and ensure the team meets and exceeds the Service Level Agreements with customers
- Evaluate, review and build out best practice processes to improve customer experiences and outcomes
- Manage support contracts, projects and assist in the on-boarding of new clients.
- In collaboration with account managers and professional service teams, ensure that the customer is delivered a unified message and experience across all channels.
- Hire, train and coach… Show more
- Hire, train and coach support representatives and functional consultants
Oct 2018 - Nov 2020
Netsuite Functional Consultant
- Architect solutions and work alongside an implementation and development team to integrate new SaaS systems for clients within new and existing infrastructure
- Manage projects and work with account managers and professional services teams to deliver implementations.
- Work on-site with high-value clients to provide continuous business improvement and operational excellence
- Work with technical teams to design and test automation and integrations
- Train end users on how to… Show more
- Train end users on how to effectively use their systems and applications Show less
Jan 2018 - Nov 2020
Netsuite Support And Services Consultant
- Manage the support desk and act as first line support Escalate issues as appropriate and utilize correct channels internally and with the customer to ensure resolution within the agreed timeframes
- Meet and exceed agreed Service Level Agreements with customers
- Manage customer expectations and act as an escalation point to assist with customer queries
Jun 2017 - Jan 2018
Bachelor Of Commerce - Specialising In Management Information Systems.
Mar 2015 - Jun 2019
1 education record
Jonathan Phillips education
FAQ
Frequently asked questions about Jonathan Phillips
Quick answers generated from the profile data available on this page.
What company does Jonathan Phillips work for?
Jonathan Phillips works for Arcadia.
What is Jonathan Phillips's role at Arcadia?
Jonathan Phillips is listed as Founder & CEO @ Arcadia Labs at Arcadia.
Where is Jonathan Phillips based?
Jonathan Phillips is based in Melbourne, Victoria, Australia while working with Arcadia.
What companies has Jonathan Phillips worked for?
Jonathan Phillips has worked for Arcadia, Dropbeast, Annexa - Netsuite Solution Provider, Annexa Pty Ltd - Netsuite Solution Provider, and Deakin University.
How can I contact Jonathan Phillips?
You can use AeroLeads to view verified contact signals for Jonathan Phillips at Arcadia, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Phillips attend?
Jonathan Phillips holds Bachelor Of Commerce - Bcom, Management Information Systems And Services, Distinction from Deakin University.
What skills is Jonathan Phillips known for?
Jonathan Phillips is listed with skills including Problem Solving, Analysis, Team Leadership, Customer Service, Teamwork, Data Analysis, Microsoft Word, and Microsoft Office.
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