Who is Jonathan Pieper? Overview
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Quick answer
Jonathan Pieper is listed as Senior Tester at Intrado, based in Milliken, Colorado, United States. AeroLeads shows a work email signal at west.com and a matched LinkedIn profile for Jonathan Pieper.
Jonathan Pieper previously worked as Sr Service Delivery Test Specialist at Intrado Life & Safety and Logistics Team Lead at Target. Jonathan Pieper holds Bachelor'S Degree, Business, Management, Marketing, And Related Support Services from Metropolitan State University Of Denver.
Company email context
Email format at Intrado
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{first}.{last}@west.com
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AeroLeads found 1 current-domain work email signal for Jonathan Pieper. Compare company email patterns before reaching out.
Profile bio
About Jonathan Pieper
Successful Service Delivery Specialist with more than 20 years of experience in the information technology and services industry. Skilled in project planning, data analysis, team leading, and making critical decisions during challenges. A strong quality assurance professional focused on communication, customer service and data integrity. Bachelor's degree focused in Business Management from Metropolitan State University of Denver.
Current workplace
Jonathan Pieper's current company
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4 roles
Jonathan Pieper work experience
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Sr Service Delivery Test Specialist
CurrentFacilitate Advance 911(LTE, TXT-2-911, ESINet, CDMA & GSM/UMTS, VoIP) testing for all major wireless & VoIP carriers Completed nationwide Sprint, USCC, Dish & ATT network migration to West platforms and supported the deployment of VoLTE for US Cellular Completed statewide deployment of Text-2-9-1-1 for IA, DE, and CT for AT&T, Sprint, US Cellular and other tier 3 wireless carriers Coordinate with wireless carries and 911 dispatch centers in troubleshooting emergency service issues to resolution Monitor 911 call flow and messaging to support customer testing and troubleshooting Supported 24x7 troubleshooting hotline for LTE field testing Responsible for auditing and creating new process documentation Completed large-scale error correction, database maintenance, and record referrals in tandem with various West databases and customer submission Coordinate with 911 dispatch centers directly to obtain and verify addressing information for 911 call routing verification Responsible for performing weekly audits to ensure data synchronization between ANI/ALI platforms and 911 services Curate and report monthly metrics to management for all completed and failed testing Lead technical trainings for new hires and demonstrated new procedures to my team Acted as lead point of contact to Wireless and VoIP carriers for project expedites and special requests Completed certified course in MS Excel and UNIX
Jul 2008 - Present
Senior Tester
Current
Jul 2008 - Present
Logistics Team Lead
• Coached and reviewed team members on knowledge of company tools and best practices. This included monthly 1:1 and yearly focal reviews.• Ensured team members followed presentation guidelines, manage inventory, and execute new company programs in order to maintain an efficient work atmosphere• Evaluated team member performance and give feedback, while maximizing relationships to build trust• Developed partnerships with vendors and representatives to enhance sales and company image• Human Resource experience in scheduling, coordinating employee PTO, and performance assessments
Jun 2000 - Jul 2008
1 education record
Jonathan Pieper education
FAQ
Frequently asked questions about Jonathan Pieper
Quick answers generated from the profile data available on this page.
What company does Jonathan Pieper work for?
Jonathan Pieper works for Intrado.
What is Jonathan Pieper's role at Intrado?
Jonathan Pieper is listed as Senior Tester at Intrado.
What is Jonathan Pieper's email address?
AeroLeads has found 1 work email signal at @west.com for Jonathan Pieper at Intrado.
Where is Jonathan Pieper based?
Jonathan Pieper is based in Milliken, Colorado, United States while working with Intrado.
What companies has Jonathan Pieper worked for?
Jonathan Pieper has worked for Intrado, Intrado Life & Safety, and Target.
How can I contact Jonathan Pieper?
You can use AeroLeads to view verified contact signals for Jonathan Pieper at Intrado, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Pieper attend?
Jonathan Pieper holds Bachelor'S Degree, Business, Management, Marketing, And Related Support Services from Metropolitan State University Of Denver.
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