Jon Pole Email & Phone Number

Delaware, Ohio, United States

StripeMastersLawns.com - Quality. Reliability. Simplicity.Serving the Delaware, Westerville, and Lewis Center area, Stripe Masters Lawn Care offers premium weekly lawn maintenance and pet waste clean-up.

On Assignment To Nhtsa, Vehicle Research And Test Center In East Liberty, Ohio

-Support over 100 users and solve issues over the phone or desk-side-Image and deploy Windows 10 laptops-Protect data collected at VRTC by backing up weekly to tape and storing offsite-Secure servers with regular patching, physical and VMs-Install new hardware, cabling, and networking equipment throughout the building-Maintain 15+ printers and supplies-Maintain conference room audio / visual equipment-Assist with maintaining all equipment in the data center-Submit paperwork to start all IT related purchases. This involves working with vendors on specifications and getting quotes-Coordinate with third party repair contractors when necessary-Basic PowerShell script editing

Columbus, Ohio Area

-Manage day-to-day floor operations for the Audio Visual department at the lovely Hilton Columbus at Easton-Schedule labor to ensure quality service and to stay within budget-Motivate, coach, and train technicians-Help build a strong team culture-Assist with sales for upcoming events-Provide wonderful customer service to guests and hotel staff-Coordinate with area hotels when additional equipment or labor is needed

Columbus, Ohio

I was the Lead Technician for PSAV at the Hilton Columbus / Polaris. Our wonderful team achieved the highest Guest Satisfaction Survey scores in the Ohio/Kentucky region in 2016. In addition to my duties below, I became the area go-to for when a hotel AV office manager was away. During their absence, I made the new hotel staff comfortable, and I handled sales, labor and equipment scheduling, and equipment setup.-Act as the face of the company as I greeted clients, offered instruction, and accommodated last minute changes-Lead a team of technicians to set up, operate, and strike audio visual equipment-Operated cameras and recording equipment for large events-Troubleshooted audio/visual equipment, Mac and Windows computers-Performed sales calls-Ensured repeat business for PSAV and the hotel with courteous and professional service-Helped PSAV maintain a healthy relationship with hotel and its staff-Completed daily office administration work-Filled in the labor needs of neighboring PSAV properties

Napoleon, Oh

Provided support and education to over 30 end users in Mac and Windows environmentsPerformed upgrades, repaired hardware and software issuesReplaced old computers with new ones, synchronized user data for a seamless transition

Master Of Science, Entertainment Business

Bachelor Of Science, Show Production And Touring