I've always been curious to dig into new things. Whether it's learning a new instrument, improving my photography skills, or self-teaching a coding language, I've explored these topics on my own, which allowed me to reach a deep level of understanding of each.I take that drive and curiosity and translate it into interactions with customers. I focus on gaining a meaningful understanding of their issues and goals when putting together a project plan. I carefully listen to their needs in order to accurately define scope and to break down tasks targeted to each customer's particular situation. I recognize the value of recommending best practices but love to find creative solutions when partnering with motivated clients. I manage and communicate progress with all levels within a client's organization, from the IT staff to the C-suite, to ensure that everyone understands the value of the product and stays focused on the common goal. I keep a level head with progress goes off track (as a recent "Glass Half Full" award would imply) and create tangible steps to get over the hump and get back on track. I believe that at the end of the day, your customers are your partners and also your greatest asset. When you are truly invested in their success and support their goals, they become long-term partners and promoters in their peer group. Do you value your relationships with your customers? Let's connect and discuss ways to make you and your customers more successful. ★ Became an advisor within one year in a new industry because of a proven record of guiding both internal coworkers and clients to positive outcomes. ★ Advised team of internal engineers on new feature development for over 300 active customers. ★ Quickly able to master new technology and terminology in order to precisely communicate complex solutions with a high level of credibility and understanding.
Listed skills include Healthcare Information Technology, Project Management, Leadership, Data Analysis, and 26 others.