Jonathan Sullivan's Location
McLean, Virginia, United States, United States
Jonathan Sullivan's Contact Details
Jonathan Sullivan work email
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Jonathan Sullivan personal email
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Jonathan Sullivan phone numbers
About Jonathan Sullivan
I am a digital transformation leader who loves working at the intersection of technology and business to enable organizations to more effectively handle disruption, meet competitive challenges, and thrive. My superpower is that I understand today's technology and how it is both disrupting the status quo and enabling new business models. I leverage this superpower to help organizations adopt a more collaborative, experimental mindset which reveals new opportunities to drive value and spur growth. I also work with them to develop a clear strategy and an agile, integrated approach to pursuing those opportunities.
Jonathan Sullivan's Current Company Details
Self-Employed
Digital Transformation Strategist
Jonathan Sullivan Work Experience Details
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Digital StrategistSelf-Employed Oct 2022 - PresentI collaborate with CEOs, Executive Directors, Boards, and leadership teams as a strategic ally to tackle growth challenges driven by the lightning pace of technological change. I leverage my experience leading digital products and services in multiple industries to help strategize on new value creation, adopt more innovative ways of thinking, and develop practical action plans to achieve quick wins and long-term goals.
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Digital Services StrategistAgile Six Nov 2023 - Oct 2024San Diego, California, UsApplied expert knowledge in digital services and product to guide growth strategy, resulting in greater understanding of and alignment with government program objectives. -
Vice President, ProductNational Quality Forum (Nqf) Jan 2019 - Oct 2022Washington, Dc, UsRevitalized three core business functions and initiated a fourth, diversifying revenue streams and amplifying mission impact, culminating in $3.5 MM in recurring revenue with a dedicated team of 15.Championed the establishment of product discipline within the organization, steering 7 innovative healthcare initiatives through a refined product innovation process (discovery, research, value story, roadmap, etc.), successfully launching 4, thereby enhancing the organization’s market position.Orchestrated a digital overhaul that reversed a multi-year decline in membership revenue, concurrently enhancing the Marketing function to boost billability and achieve $50,000 in annual cost savings.Served as executive team representative on DEI Staff Working Group, worked with the executive team and Board Governance Committee to develop five-year DEI workplan, led DEI efforts related to membership, educational programming, and annual meeting. -
Digital Services ExpertUnited States Digital Service Jan 2017 - Jan 2019Washington, Dc, UsSpearheaded the development and market launch of the first CMS quality-reporting API, lowering reporting burden for 73,000 clinicians by automating 532,000 manual transactions and reducing error rate from 14% to 1%, showcasing expertise in product-driven development and impact on healthcare interoperability.Established a CMS-wide engagement model for third-party software engineers, achieving 65% participation in beta and 49% in production, demonstrating exceptional ability in cross-functional collaboration and stakeholder engagement.Operational lead for team of 15 Agile software development, human-centered design, and product management digital service experts, with a portfolio of five engagements and a budget of $20 MM, directly contributing to the strategic vision and advancement of significant government healthcare programs. -
Vice President & Chief Digital OfficerThe Health Management Academy Oct 2014 - Dec 2016Arlington, Virginia, UsDeveloped and implemented an enterprise digital growth strategy for doubling the company’s existing $18 MM revenue sources, including multi-year product and marketing roadmaps.Launched a digital marketing program that achieved 41% avg. open rate, 9% avg. click-through rate, $510,000 in leads, $45,000 in indirect revenue and $60,000 in direct revenue.Directed the user-centered design and Agile development of an innovative digital product for C-Suite health system and industry executives, generating $200,000 in pre-launch sales, by leading cross-functional teams in product development and market strategy. -
Managing Director, Digital Strategy & TechnologyThe American Institute Of Architects (Aia) Sep 2012 - Oct 2014Washington, Dc, UsSpearheaded the Institute's comprehensive digital strategy, raising website satisfaction 2 points and likelihood to recommend 8 points through digital revamp, with a multi-million-dollar budget and a team of 20.Developed and implemented mobile experience strategy, including a first-of-its-kind, award-nominated program to bring expert architectural commentary to the public through location-aware mobile apps as well as a new convention app that grew its users 38%, engagement 57%, and ad views 400%Championed the adoption of Agile methodologies, significantly enhancing customer alignment and increasing operational capacity, which transformed the department into a trusted partner for advancing technological enablement and innovation. -
Digital StrategistSelf-Employed Jul 2010 - Sep 2012Helped multiple organizations revamp their digital strategies and achieve measurable results.
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Director, Global Digital MarketingLearning Tree International Aug 2010 - Feb 2012Herndon, Virginia, UsEstablished a new global digital function with a $1 MM budget and a team of 6, defining vision, setting priorities, and saving $100,000 while increasing monthly website visits by 8%, doubling traffic from social media, and enhancing user experience, SEO, and PPC, showcasing expertise in driving customer acquisition and retention through strategic digital initiatives.Led a $400,000 email campaign that achieved an ROI, earning $160,000 in gross margins and generating 22,000 leads, increasing deliverability by 71% and raising Sender Score by 35%, demonstrating ability to leverage digital technologies for operational efficiency and customer engagement. -
Director, Web ServicesFannie Mae Nov 2001 - Jun 2010Washington, District Of Columbia, UsDirector of Sales and Marketing Infrastructure (2006–2007), Senior Manager of Online Services (2005–2006), Senior Project Manager (2001–2004)Architected and led the implementation of a new comprehensive digital strategy for taking Fannie Mae's online presence from Wall St. to Main St. in one year, increasing customer satisfaction 10-points, and making it the top online destination for foreclosure relief information.Enabled President Obama to launch MakingHomeAffordable.gov on national TV by creating website, SEO, and keyword campaign in 1 month that drove >8 MM troubled homeowners to visit.Spearheaded the creation of HomePath.com using a white-label solution, leapfrogging competition to become the top real estate website, increasing customer satisfaction by 13 points, and achieving $2 MM in cost savings, by innovating in digital user experience and service delivery. -
DirectorInteractive Development Corp. (Idev) May 1998 - Oct 2001Developed and implemented digital strategies for over 20 clients, including e-commerce and brand website development as well as online marketing and advertising, generating $2 MM in annual sales with a cross-functional team of 6.Catalyzed company growth by 10x through strategic scaling of professional services and the introduction of automation processes, significantly enhancing resource allocation and revenue recognition.Pioneered the development of an innovative digital marketing automation product, enabling businesses to drive substantial market engagement right from their website.
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Senior Systems ConsultantUptime Computer Services, Inc. Mar 1995 - Apr 1998Managed team of eight consultants and technicians in delivering services to more than 80 clients, generating $750,000 in annual gross revenues. Directed daily operations, including scheduling and supervision, as well as client consultations. Grew practice from three consultants to eight through leveraging personal database, developing new service offerings, creating and implementing SOPs, and establishing metrics.
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Junior AnalystAdvanced Resource Technologies, Inc. Jul 1994 - Mar 1995Established groundbreaking Web site using emerging technologies for Technology Reinvestment Project, a $600 million DARPA program. Managed projects from defining specifications to ensuring highest quality and running marketing campaigns.
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Founder & PublisherIn Re Macintosh Jan 1994 - Dec 1994Founder and publisher of In Re Macintosh, a monthly electronic newsletter for legal professionals containing information on Macintosh products and techniques for use in law practice automation. It was distributed electronically to over 1000 readers each month via online services and BBS's worldwide, including the Legal SIG forum on America Online, the Legal Forum+ on CompuServe, eWorld and AppleLink. In Re Macintosh provided a vital and timely source of information on Macintosh technology and its application to law practice automation, increased communication between developers and customers, and involved the reader in its mission and objectives.
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Departmental Information SpecialistUniversity Of Iowa, Dept. Of Physiology & Biophysics Oct 1993 - Jul 1994Iowa City, Iowa, UsAdministered Novell 3.11 10 BASE-T Ethernet LAN of 100 workstations.Designed and planned construction of the University’s first computer-based classroom -
Assistant Network AdministratorGardner, Carton & Douglas Nov 1991 - Aug 1993Managed 25 Macs and 55 PCs on a Novell 3.11 Ethernet LAN.
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Marketing RepresentativeComputer Era Corporation Sep 1990 - Mar 1991Consistently achieved or exceeded profit and volume sales goals.
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ProducerWprb Jul 1990 - Sep 1990Creator, producer and host of a college radio shows built with industry support.
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ProducerWdcr Sep 1989 - Jun 1990Co-creator, co-producer and co-host of two college radio shows built with industry support.
Jonathan Sullivan Skills
E Commerce
Strategy
Digital Marketing
Online Marketing
Management
Web Analytics
Leadership
User Experience
Crm
Project Management
Social Media
Program Management
Start Ups
Email Marketing
Digital Strategy
Content Management
Social Networking
Social Media Marketing
Information Architecture
Social Marketing
Online Advertising
Content Strategy
Marketing
Business Analysis
Social Networking Sites
Cross Functional Team Leadership
E Business
Team Management
Customer Experience
Executive Management
Saas
Customer Engagement
Marketing Communications
Six Sigma
Change Management
People Development
Mobile Devices
Leading People
Web Services
Business Intelligence
People Management
Development Of People
Online User Experience
Lean Sigma
Client Engagement
Team Leadership
Web Design
Creative Direction
B2b
Strategic Partnerships
Jonathan Sullivan Education Details
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Dartmouth CollegeInternational Relations -
Ewing High SchoolCollege Preparation
Frequently Asked Questions about Jonathan Sullivan
What company does Jonathan Sullivan work for?
Jonathan Sullivan works for Self-Employed
What is Jonathan Sullivan's role at the current company?
Jonathan Sullivan's current role is Digital Transformation Strategist.
What is Jonathan Sullivan's email address?
Jonathan Sullivan's email address is js****@****rum.org
What is Jonathan Sullivan's direct phone number?
Jonathan Sullivan's direct phone number is +170354*****
What schools did Jonathan Sullivan attend?
Jonathan Sullivan attended Dartmouth College, Ewing High School.
What are some of Jonathan Sullivan's interests?
Jonathan Sullivan has interest in Science And Technology, Environment, Education.
What skills is Jonathan Sullivan known for?
Jonathan Sullivan has skills like E Commerce, Strategy, Digital Marketing, Online Marketing, Management, Web Analytics, Leadership, User Experience, Crm, Project Management, Social Media, Program Management.
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