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@grubhub.com
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Jonathan Pun is listed as Senior Product Operations Analyst at Upstart, based in San Francisco, California, United States. AeroLeads shows a work email signal at grubhub.com and a matched LinkedIn profile for Jonathan Pun.
Jonathan Pun previously worked as CX Specialist at Remrise and Senior QA Specialist at Grubhub. Jonathan Pun holds Bs, Biological Sciences from University Of California, Davis.
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AeroLeads found 1 current-domain work email signal for Jonathan Pun. Compare company email patterns before reaching out.
Jonathan Pun is a Senior Product Operations Analyst at Upstart. He possess expertise in customer service, marketing, user experience, salesforce.com, information architecture and 11 more skills.
Listed skills include Customer Service, Marketing, User Experience, Salesforce.Com, and 12 others.
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A career timeline built from the work history available for this profile.
San Mateo, CA, US
+ Lead continuous improvements across Product and Operations by gathering requirements, implementing strategies, and managing timelines to successfully launch new features and experiments+ Administer system configurations and end-to-end testing for Upstart’s first in-house debt collection platform+ Automate operational processes with low-code scripts and.
San Francisco, California, US
+ Developed and managed feedback dashboards to highlight trends in customer behavior and recommended action plans to drive product and process strategy across user touchpoints+ Conducted user interviews with customers and utilized insights to propose product improvements+ Created and maintained analytics dashboards to standardize team-level performance+.
Chicago, Illinois, US
+ Audited menus and restaurant account builds for 100+ specialists to reinforce Grubhub’s quality standards+ Utilized data queries and Salesforce reports to identify critical account errors+ Provided feedback and coaching to specialists to improve client communication and decrease restaurant activation times
Chicago, Illinois, US
+ Conducted comprehensive quality checks on newly built menus to maintain Grubhub style and standards
San Francisco, CA, US
+ Independently managed and coordinated in-house menu update requests using internal platform+ Reviewed and approved new menus and effectively communicated with Acquisitions Team to ensure menu sources met Eat24 guidelines+ Completed updates for sensitive corporate accounts in a timely manner as part of Enterprise Team+ Resolved menu related issues and.
Manhattan Beach, CA, US
+ Strategized the design of web and mobile sites for clients in various industries including education, ecommerce, and healthcare+ Produced client ready deliverables including site audits, competitive analyses, sitemaps, and annotated wireframes+ Collaborated with digital producers to maintain timelines and effectively communicated with clients in design.
Los Angeles, CA, US
+ Worked in an agile environment to create a web and mobile app that helps families of senior residents stay connected with their loved ones in care+ Collaborated with product manager, developers, and stakeholder through ideation, validation, and growth phases+ Conducted interviews and usability tests, developed user flows and stories, built paper and.
New York, NY, US
Participated in a 10 week full-time immersive program focused on teaching user-centered design through hands-on, project-based work. Learned about user research, practical UX tools and techniques (card sorting, crafting personas, creating user flows, wireframing, rapid prototyping), and how to effectively communicate my process and final designs, as well.
Other employees you can reach at upstart.com. View company contacts →
Hailey Bell
Colleague at Upstart
Columbus, Ohio, United States, United States
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Taiesha Black
Colleague at Upstart
Columbus, Ohio, United States, United States
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DB
Drew Barker
Colleague at Upstart
Austin, Texas, United States, United States
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BO
Brenda Ortiz
Colleague at Upstart
Hacienda Heights, California, United States, United States
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Safik Safik
Colleague at Upstart
Meerut, Uttar Pradesh, India, India
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TK
T.J. Kaufmann
Colleague at Upstart
Charlotte, North Carolina, United States, United States
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LF
Lauren Finney
Colleague at Upstart
Greater Myrtle Beach Area, United States
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RC
Renata Conners
Colleague at Upstart
Columbus, Ohio, United States, United States
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CC
Caleb Cramer
Colleague at Upstart
Hilliard, Ohio, United States, United States
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MT
Matt T.
Colleague at Upstart
United States, United States
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Quick answers generated from the profile data available on this page.
Jonathan Pun works for Upstart.
Jonathan Pun is listed as Senior Product Operations Analyst at Upstart.
AeroLeads has found 1 work email signal at @grubhub.com for Jonathan Pun at Upstart.
Jonathan Pun is based in San Francisco, California, United States while working with Upstart.
Jonathan Pun has worked for Upstart, Remrise, Grubhub, Eat24, and Freelance Web Designer (Self-Employed).
Jonathan Pun's colleagues at Upstart include Hailey Bell, Taiesha Black, Drew Barker, Brenda Ortiz, and Safik Safik.
You can use AeroLeads to view verified contact signals for Jonathan Pun at Upstart, including work email, phone, and LinkedIn data when available.
Jonathan Pun holds Bs, Biological Sciences from University Of California, Davis.
Jonathan Pun is listed with skills including Customer Service, Marketing, User Experience, Salesforce.Com, Information Architecture, Social Media, Usability Testing, and Interaction Design.
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