Jonathan Visser Email and Phone Number

Revolution through Evolution - Prepare. Transform. Innovate.Organisational Transformation at Digital Speed

I am responsible for the Digital Transformation development teams, including Web & Mobile, Cloud Native & Integration, and Lifecycle Services (business analysis, software testing, and DevOps). This involves a broad-range of activities, from strategic down to low-level details.I was instrumental in forming the new "Enterprise Software Solutions" portfolio - merging two post-acquisition companies with three, concurrently merging, capability teams.I also take a key part in winning new business and customers, and in driving practical innovation for the advantage of our customers and to continually improve our performance.Achievements:- Drove $2M of revenue into the team and helped rescue a new customer's strategic initiative, including governing the successful project that delivered it to the market.- Established operational and delivery governance that built a reputation for regular and repeatable project success - starting from a less than favourable position, and shining a light for complete transparency. ESS became the highest-performing business unit.- Worked with the portfolio director to craft and action a portfolio strategy that provided vision and guidance on go-to-market, technology strategy, operational excellence, capability alignment, and culture.- Helped stabilise and grow the team, improving HR and hiring processes.- Delivered well-received technical presentations to customers and stakeholders that resulted in win/win advantage for the products, customers, team, and company.Responsibilities:- Stabilise portfolio, mature unit, become centre of operational excellence.- Go-to-market productisation - creating and honing targeted collateral.- Strategise for long-term growth and success.- Drive product management practices into the engagement and development.- Line management of technical leads.- Determine optimal technology and capability strategy.- Establish and running a delivery governance.- Pre-sales and development of consulting IP.

DPA Technologies is a software vendor selling document automation solutions and components throughout the world.Its flagship product, Perfectus, is used primarily in large US and European organisations to create language-approved contracts using user-driven online interviews and store them in Enterprise Content Management (ECM) repositories. Perfectus has been deployed in over 80 enterprises worldwide.DPA was a mature company that needed careful management. My mission was to lengthen its life and improve its profitability. I succeeded.Achievements:- Streamlined operations to the extent that the company now produces a reliable dividend to investors for the first time in its history.- Engaged with international partners to satisfy customers, pitch for new business, and negotiate for favourable commercials.- Ordered what was disordered and streamlined that which was convoluted - resulting in a high quality, adaptable end-to-end development process and infrastructure. - Saved over $200k per year by successfully outsourcing the technical support.- Reduced overhead and complexity by migrating core IT services to the cloud.Responsibilities:- Full lifecycle - from product management through to customer support.- Preparation of marketing material, including whitepapers and web content.- Business case drafting.- Outsourcing planning and contract drafting/negotiations.

Brought in by founders following 18 month without alpha product and investors losing faith. Introduced Agile and continuous builds, worked with founders to concretise, prioritise, and specify product. Successfully estimated and hit new release target with blue-chip international customer - restoring confidence. Grew team from 5 to 36 developers, business analysts, and testers to meet growing demands as successful start-up scaled.Matured into professional software development house. Consulting on product development strategy, overseeing development and quality process improvements, handling personnel issues and formalising HR procedures.

- Performed a variety of exciting roles, from hands-on development, Business Analysis, and Project Management.- Moved from Multi-media agency work toward more formal Enterprise-grade experience.

ACHIEVEMENTS· Successfully designed and implemented a complex real-time booking system for fleet of 5,000 black cabs (£50M turnover/year)· Successfully delivered eight sub-projects, including network infrastructure, SMS text booking system, and marketing resources· Championed the project; negotiated project through several major road-blocks· Built up loyalty and commitment among project teamRESPONSIBILITIES· Create spec. for new system, ensuring business, customer, and personnel needs are captured. · Conduct tests to ensure delivered products meets needs· Conduct feasibility studies for various projects (tech., enviro., legal, ops., and security issues)· Prepare RFP documents and create formal supplier selection process· Interview, select, and coach staff and suppliers· Create and maintain project controls, including: budget, quality, scope, and issues management· Provide independent advice regarding IT strategy· Liaise with Board of Management, line managers, and call centre staff, and customers

HIGHLIGHTS· Led team of creatives and developers in small matrix management environment· Redeveloped major promotional CD ROM project for a telecommunications company· Developed detailed business model in MS Excel for Virgin Entertainment internal start-up

SUMMARYStratcom Group was a multimedia start-up company. This role involved hands-on development of multimedia content (video, audio, and functionality), and overall responsibility for delivery to clients. It also involved developing new ideas to generate revenue.HIGHLIGHTS· Developed architectural rendering product, including animated 3D computer generated modelling video· Created voice talent database and recording· In the days before EBay, delivered online auction site selling rare NZ records for local specialty music store. Had over 200 international bidders - considered extremely successful at the time.