Active DOD Security Clearance Technical Certifications:CompTIA A+ Microsoft Certified ProfessionalMCTS – Microsoft Certified Technical SpecialistITIL V3 Foundation Certificate in IT Service ManagementCleared information systems contractor with strong background in computer technology, analytical skills, and problem-solving. Proven ability to troubleshoot and meet challenging goals by set deadline. Reputation for clear and concise explanations for non-technical and technical users. Ability to learn new systems and software packages quickly.Specialties: Networking configuration and troubleshooting, VPN, DNS, DHCP, Microsoft Office and Outlook. Microsoft Windows 7 and 10. Windows Server including Active Directory. Assembling, repairing, troubleshooting, and upgrading PC's and operating systems. Phone support and help desk services for users with varying levels of expertise.
Listed skills include Active Directory, Windows 7, Windows Server, Servers, and 15 others.