IT Consultancy, Contract, Freelance

Management of a Portfolio of M&A Programs across Infrastructure and End User Computing in the UK and Europe

Governance of FBC UK & EU programs Governance of Ferrero Family Office (VIP) projects

Managing a portfolio of M365 programs and projects across various industry sectors.

Program Management of a M&A Infrastructure and EUC Program - Network separation from Capita- Server separation into a new datacentre - New Active Directory Single Forest & domain, object migration - All End User Compute (EUC) deliverables integrated with Microsoft Endpoint Manager. - Standardise on a single Win 10 Ent build with a base and dev specification of Dell laptop models - M365 new tenant setup including M365 tenant to tenant migration of service- Meeting Room technology procurement integrated with Microsoft Teams- New Door Access system for Office locations with a merge of Capita ID cards and data - Replacement of CCTV systems standardising on a single service- Implementation of a new hotdesking system (Condeco)- Cleanup of legacy hardware and monitors in readiness for hotdesking

Merger and Acquisition IT Integration Program, responsible for delivery of M365 Modern Workplace projects.Projects include1. M365 Tenant to Tenant migration of all domains touching on identity, business applications, and core user applications including email, whilst maintaining service continuity. This was a large-scale project involving all parties and transition to HCL; over a year in the planning and recently executed successfully with no loss of service.2. New Windows 10 Enterprise build, including Microsoft 365 Apps and core business applications with relevant security and user policies. This extended to secured access to the M365 portal to access data from any device at any time.3. New mobility platform giving users access to key applications on the go, utilising Microsoft Intune4. Development of offboarding, cleanse, and onboarding scripts to move 1000+ manufacturing computers including Windows 7 & Windows 10 to the new environment5. Design and build a Microsoft SCCM platform; to be used for patch management, hardware, and software inventory6. Design and build a Digital Signage solution used on large screens across global office locations7. Windows 10 1903 to 1909 Feature Update to all computers8. Migration of 6,000 iOS devices across M365 tenants including Apple Business ManagerProject Management responsibilities include:1. Develop a project Charter/brief for each project outlining the purpose, scope, assumptions, dependencies, risks, resourcing, and a high-level plan2. Develop detailed Gantt Charts3. Track and manage change 4. Produce daily project updates to senior stakeholders5. Produce a summary report weekly to senior stakeholders6. Lead a daily SCRUM with the project teams7. Chair a weekly Working Group 8. Ensure Architecture HLD/LLD, SOP’s and user guides are produced taking them through a QA process

Technical Program Manager with responsibility for a portfolio of projects under a single cloud programme. Driving the planning, design, deployment, migration and adoption of Microsoft 365 services working with Microsoft and a number of key suppliers. GfK has 12,000 users across 75 countries, with diverse language and cultural differences making this a unique and challenging program. On arrival my immediate responsibility was to:1. Document the business requirement to ensure Microsoft 365 addressed key business problems2. Document a Microsoft 365 strategy and 2 year roadmap3. Create a Brief, Initiation Document, Business Case with budget forecast4. Align with our German Works Council to ensure the strategy is approved3. Lead a supplier RFP and selection process4. Manage suppliers through a procurement process Scope of the program is as follows:1. Secure critical business apps with Azure Multi Factor Authentication2. Launch an externally accessible password change and account unlock service using Microsoft Self Service Password Manager3. Secure admin access with Privileged Identity Manager4. Showcase Microsoft Advanced Security5. Drive improvements in mobility with anytime, anywhere information6. Global upgrade to Office 365 Pro Plus (64 bit)7. OneDrive for Business, Microsoft FastTrack file migration from legacy file servers8. Global Launch Teams9. Email migration using Microsoft FastTrack for 20,000 mailboxes10. Archive extraction from Enterprise Vault11. managing an adoption and communications work stream12. introducing a Target Operating Model and Service Dependency Map for all services13. providing an outsourced Early Life Support function for global service desksOther responsibilities1. bi weekly program portfolio report 2. track and manage changes3. manage the plan4. manage resourcing across a global team5. manage risks, issues, budget forecast and tracking actuals6. report to a monthly SteerCo7. supplier management

Technical Project Manager with responsibility for leading a number of key Microsoft cloud projects. Planning, design, deployment and migration of Microsoft 365 services working with Microsoft and IBM. L&G has 8,000 users across the UK, made up of number of core business areas each serviced with their own IT Dept. My responsibilities are to:1. Understand and document the failings of a number of Microsoft 365 projects that had been running for almost 2 years without being delivered. 2. Make recommendations to IT management for a revised delivery strategy and roadmap working with the in-house architecture function.3. Create a Brief, Initiation Document, Business Case with budget forecast4. Manage strategic supplier IBM and setup an outsourced project organisation5. Deliver the various projects as outlined belowProject(s) scope as follows:1. Health check and readiness assessment of the legacy Active Directory Forest and Exchange Org2. Health check of Azure sync, resolving sync issues of Active Directory Objects3. Implement an Exchange Hybrid to Exchange Online4. Email migration to Exchange Online5. Archive extraction from Enterprise Vault into a users primary mailbox6. Deploy a new Skype for Business Online services for all users7. Introduce Yammer into the organisation8. Manage a pilot for an Office upgrade to Office 365 Pro Plus9. Work with Microsoft and roadshow Office 365 to drive adoption across the business10. Prepare a support operating model for all Microsoft 365 services deployed across L&GOther responsibilities1. weekly program portfolio report2. track and manage changes3. manage the plan4. manage resourcing from key suppliers inc IBM5. manage risks, issues, budget forecast and tracking actuals6. report to a monthly SteerCo7. other supplier management

Project management responsibility for a number of Microsoft 365 related projects including:1. Office 365 Same Sign On and Password Sync using AADConnect 2. Packaging and deployment of Microsoft Office 365 Pro Plus to all computers (64 bit)3. Migration of 2500 mailboxes to Office 3654. OneDrive for Business to all users to replace existing home drives5. Enterprise Mobility Suite6. Azure Active Directory Premium | Azure Multi Factor Authentication | Azure Self Service Password Reset7. Decommission Blackberry estate, move to new Samsung devices and manage using Microsoft Intune8. Data Management strategy and implementation with Retention Tags and Policies9. Office 365 Adoption Roadmap planning and delivery working in conjunction with Microsoft Change Services10. Cut over to new Condeco SaaS, deploy new Condeco Outlook plugin to all computersResponsibilities•Develop Project Brief, PID, Project Plan & Communications plan•Defining a Project and Support Roles and Responsibilities / RACI model•Management of the project budget•Management of RAID Log•Present weekly updates to Steering Committee•Deployment and migration planning•Team leadership during the deployment and migration phases•Providing 4th line technical escalation support •Work with Service Management team to transition from project to BAU

Programme management responsibility for a number of projects to 20,000 users across 150 countries globally to a FTSE 15 company. Programme team made up of 32 resources across multiple global regions.Scope of the projects include:1. Office 365 integration with the OKTA providing single sign on to all users2. Deployment of Microsoft Office 365 Pro Plus to all computers 3. Migration of 36,000 mailboxes to Office 365 4. Implementation of a Lync 2010 / Skype hybrid service. Decommission of Lync 2010 service.5. OneDrive for Business to all staff and students to replace existing home drives6. Provision of training and support to staff7. Office 365 Adoption roadmap planning working in conjunction with Microsoft8. New Corporate Intranet working in conjunction with a design agency9. Migration from SharePoint 2010 to SharePoint Online10. Implement security strategy across Office 365 including DLP, Azure Rights management, Intune, EOPPM Responsibilities•Develop brief, PID, project plans and work packages•Develop all communications materials in conjunction with Comms Lead and external agencies•Management of the £1.7m budget•Management of all Risks and Issue•Present bi - weekly updates to Steering Committee

Project Scope1. Office 365 platform accessible using UAL login credentials, implementing a social login option2. Deploy Office 365 mail and calendar functionality to all staff and students [40,000 mailboxes] 3. Deploy Lync 2013 application to all staff and enable Microsoft Lync Online4. Deploy Microsoft Office 2013 to all staff desktops including the web and mobile device variants 5. Provision OneDrive for Business to all staff and students6. Provision of training and support to staff and students to support their use of Office 365Project Management •Develop project plans, goals, and budgets: identify resources needed, develop schedules and measure results.•Assist in managing the project team in design and development tasks•Organise and manage all phases of the project to ensure on-time completion with budgetary requirements•Drive problem investigation and resolution as required•Ensuring that risks are identified, communicated, and mitigated and that projects are delivered successfully through to production•Design and maintain technical and project documentation•Provide a high level monthly report for the Project Board•Manage and report issues and risks [RAID log] •Meet and communicate with Senior Project stakeholders on a regular basis