Jonathan Ritchie Email & Phone Number

Etobicoke, Ontario, Canada

- Manages the service team and flow of the service operations for the store, ensuring that customers have a positive experience.Responsible for the recruitment, training and mentorship of the Galaxy Consultant role.- Proficient in decision-making, problem-solving, and maintaining operational standards, ensuring customer satisfaction at first point of contact with efficient, quality service.- Possesses strong interpersonal, communication, and presentation skills.

Etobicoke, Ontario, Canada

- Manages troubleshooting and diagnosing of product errors, offering tailored solutions for customer needs.- Provides education on device usage and recommended accessories for an enhanced user experience.- Demonstrates professionalism and fosters strong customer and brand relationships.- Generates detailed reports of device information, condition, and issue symptoms.- Ability to manage multiple priorities with a sense of urgency.- Collaborate with sales staff the concerns of customers in all areas surrounding repairs and warranties.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Trained, developed, and held workgroups responsible for production, and attendance.- Responsible to ensure that all employees always adhered to safety policies and procedures.- Set and maintained high standards for accuracy, customer service, organization, and safety. - Provided innovative and effective leadership and cultivated functional working relationships.- Established team-oriented work environment, pro-active communication, inter-departmental cooperation.- Ensured all employees received skills and safety training, regular evaluations, and pro-active coaching to support their continued development.

Toronto, Ontario, Canada

- Quickly & accurately sorted packages by postal code designation.- Safely & effectively unloaded trailers maintaining consistent rate.

Greater Toronto Area, Canada

1st AC/Camera Technician/Focus Puller- Built/setup cinema camera rigs for different shooting scenarios.- Worked under fast-paced, high pressure film productions.- Managed/organized camera gear on set.- Filled out detailed camera reports for each shot/scene.- Load in/load out equipment at beginning and end of production.

Greater Toronto Area, Canada

Performed in various roles on numerous Film/TV/Commercial productions in and around the GTA. Notable Productions include Degrassi, Suits, Backstage, Ginny & Georgia, Wayne, It Chapter Two, Scary Stories to Tell in the Dark, Grand Army, Locke & Key, Titans, The Boys and many more.- Performed as an extra in various film & television productions.- Achieved full ACTRA member status.- Managed scheduling commitments and self-promotion with agents.- Pantomimed conversations and emotions to convey the mood of a scene.

Toronto, Ontario, Canada

- Completed punctual deliveries by choosing the most efficient routes.- Professional and organized with exceptional customer service skills.