Jonathan Rode Email & Phone Number

Washington D.C. Metro Area

• Currently leading a team of 15 Engineers supporting Middleware Technologies. Focus on automation, resiliency and risk reduction through IT Security vulnerability remediation.• Managed multiple programs during my tenure, including IT Information Security projects that focused on improving the identity access management environment of Freddie Mac’s externally facing applications. Successfully brought the projects’ application to production and managed the operations transition. • Oversaw multiple (10+) projects from inception to delivery, managed project teams of 20+, including staff allocations, resource budgeting and scheduling. Leveraged industry best practices of SDLC including SCRUM and Agile development. • Managed vendor relationships from contact, delivery, and operations. Skilled in contract negotiation and management of vendor teams throughout their engagement, ensuring statements of work were well defined and executed.

Washington D.C. Metro Area

• Managed enterprise storage project through design, procurement, execution, and deployment. Project goal was to improve Desktop resiliency via Folder redirection, therefore modernizing the end-user computing environment. • Brought new multimedia collaboration technology (SMART Board) to the organization, including backend server support for remote meeting audio and video streaming. Managed the training, deployment, and support of the devices. The led the process of successfully transitioning the project into an operational service.• Successfully managed the migration of Microsoft SharePoint 2007 to SharePoint 2013, completing over 8000 sites. This brought the corporation to the current and supported software standards and enabling new features.

Washington D.C. Metro Area

• Managed the vendor relationship between Amtrak and an IT managed services provider to the successful delivery of a corporate wide Windows 7 migration project, spanning 95 locations and including 5600 systems. Led a team of four deputy project managers to direct work on a site-by-site basis. • Provided executive project updates and metrics to senior management stakeholders via written reports and status meetings. Vendor and staff management, including SLAs, CSRs, and project deliverables.

San Diego

• Completed system deployment/migration project for 600 users and systems, coordination of project tasks include off-site technician management, IT hardware management, and project requirements gathering• Added value by using expertise in IT process improvement to reduce deployment time by half and improving the SLA, leading to project cost and timeline reduction

London, United Kingdom

• Completed a digital media/marketing strategy consultancy project for Telegraph newspaper in London, leading to ideas generated by my team being implemented in an ad campaign • A sales/marketing consultancy project for Syngenta in Shanghai providing the client with a new sales model to reach rural customers• Hult is ranked in the top 1% business school by Financial Times and in the top 30 business schools in the World by Economist

Washington D.C. Metro Area

Managed infrastructure projects through their full life cycle, and supported the creation of the PMO. • Successfully led four IT projects lasting 3-6 months in duration valued to $1 million, including planning, infrastructure design/ development, and deployment of hardware and software to 1500 systems across seven office locations.• Managed a team of six direct reports, and three remote employees over the course of a PC deployment project to conduct upgrades and migrations via both replacement and refreshing of hardware/software.• Consulted with senior management clients on how to best leverage technology in each business unit of the company and tailored to specific needs (i.e. accounting and finance, behavioral research departments, facilities) • Orchestrated entire scope of projects, including budget, requirements gathering, work break down structure, resource planning, project reporting, risk management and resource/staff management. Promoted from Systems Administrator / Network Engineer • Operated as liaison between developers and clients, and coordinated teams to engineer solutions for CRM and Online Learning platforms such as MS Dynamics and Moodle• Maintained in house datacenter, including managing webservers, Oracle, SAP, and SQL servers, and and performed network engineering and system administrator dutiesPromoted from IT Service Delivery Associate • Provided primary IT support at a dynamic international company with 1300 staff spanning 7 office locations. Responsible for training new team members, composing corporate IT policies, and managing IT service projects

Northern Virginia Area

• Provided personalized coaching and support to hospital personal including Doctors, senior management and Nurses throughout the PC upgrade migration• Deployment, migration and upgrade of all PC systems throughout the hospital, thus gaining wide experience medical operations and departments. This included data migration for the doctors and staff, training on the new medical software and upgraded systems, and continual post migration support

Mclean, Va

• Planned and executed logistics for internal and external corporate conferences, as well as government conferences such as NATO. Managed between 8 and 15 conferences daily • Expertise in client management and resolution to range of conference issues. Value addition through ability to quickly adapt to changing client needs and circumstances while maintaining exemplary service. • Coordinated and supported audio-visual and multimedia equipment and technologies

M.B.A., Business

B.A., Communications

A.A., Liberal Arts