Jonathan Rodriguez Email & Phone Number

Canada

- Played a key role in advancing sourcing analytics EI, resulting in surpassing the incremental GM target of $337M through in-depth analysis of PGM and Sourcing negotiations, provision of Adhoc analysis, and support in pricing batches.- Developed and employed various types of datasets and cost comparison models for strategic sourcing utilizing SQL, Excel, Power Query, and Power Pivot.- Generated on-demand sourcing-related reports as needed by Sourcing Managers, Category Managers, and Vice Presidents of Merchandising, providing crucial information for strategic planning purposes.- Offered analytical support to the Sourcing Manager during supplier business reviews, contributing to comprehensive and insightful evaluations.- Provided essential data support to the supplier relations and category management team, facilitating informed decision-making.

Winnipeg, Manitoba, Canada

- Developed and delivered weekly and monthly operations reports to the board of operations managers and their vice president, emphasizing KPI targeting and trending analysis.- Conducted ongoing performance tracking and success metrics for call center agents to improve operations consistently.- Performed complex analysis of operations metrics, enabling leadership to make key strategic decisions on call center services.- Conducted detailed analysis of rankings, scorecards, and data impacting over 300 call center agents.- Developed and implemented a monthly "Executive Summary" report identifying increases/decreases in key performance indicators compared to previous years.- Created a new forecasting model that consolidated different markets, resulting in quicker, more dynamic forecasts and increased efficiencies.- Produced a weekly report on company performance versus forecast.- Organized processes and developed reporting tools to monitor performance.- Utilized comprehensive statistical analysis methods in conjunction with market trends and company initiatives to forecast demand from different brands.

Bogotá D.C. Area, Colombia

- Strategically planned and established business goals for various sales channels, including digital, contact center (inbound, outbound, and cross-selling)- Oversaw the comprehensive management of allied companies, sellers, and third-party databases to ensure accurate commission and incentive payouts- Developed interactive dashboards in Excel and Pentaho for streamlined reporting and data visualization- Proficiently extracted, interpreted, and analyzed information to identify key metrics and transform raw data into actionable insights- Delivered impactful data presentations that significantly contributed to crucial decision-making processes within the company

Bogota,D.C., Capital District, Colombia

- Spearheaded the modernization, elimination, and streamlining of outdated reports and processes, resulting in a more efficient and effective reporting structure- Established and meticulously maintained various monthly sales reports to provide clear and actionable insights into sales performance- Pioneered the development of new metrics and reports to elevate the precision and reliability of forecasting efforts- Expertly managed, supported, and coded data for a diverse range of industry clients, including esteemed organizations in the banking, insurance, air transport, and telecommunication sectors- Developed dynamic and visually engaging Excel and Pentaho dashboards for comprehensive data reporting, unleashing the power of data to drive strategic decision-making- Delivered compelling data presentations that decisively influenced crucial decision-making processes within the company

Bogotá D.C. Area, Colombia

- Spearheaded the development and seamless implementation of Financial and Health software solutions- Took a leading role in client interviews to assess their business needs and conditions, providing decisive insights- Conducted thorough analysis of client processes and confidently offered recommendations to optimize office productivity through the integration of IT solutions- Meticulously conducted testing and monitoring of new systems- Played a pivotal role in training users for the implementation of the Hosvital – His system

Bogotá, Capital District, Colombia

Led and coordinated health center activities, regularly evaluated employees’ performance, provided feedback, assisted coach and disciplined staff, implemented standards and methods to measure the effectiveness of health center activities, and ensured the accuracy of public information and materials.

Bogotá, Bogotá D.C. Department, Colombia

- Confidently led negotiations to secure advantageous purchase terms and conditions- Proactively resolved discrepancies related to Purchase Orders- Fostered strong collaboration with internal teams and external vendors to drive strategic product selection decisions

Bogota,D.C., Capital District, Colombia

Dynamic Administrative and Executive Support Specialist- Spearheaded seamless administrative and executive support operations within a fast-paced office environment- Meticulously coordinated the executive team's calendar, orchestrated client meetings, and crafted compelling reports, spreadsheets, and presentations- Streamlined records and database management to ensure swift access to critical information and maximize organizational efficiency

Bachelor Of Business Administration (Bba), Business Administration And Management, General

English Language And Literature, General

General English- Sydney Australia

Clic Course, French Studies, 1