Jonathan Potts Email and Phone Number
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Jonathan Potts personal email
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As the Chief Operating Officer at TCI Technologies, I oversee the daily operations and strategic direction of a leading IT and cyber security service provider. I have more than 10 years of experience in the IT industry, working my way up from a Desktop Support Technician to now COO.My core competencies include help desk support, cloud computing, system administration, and cybersecurity. I have multiple professional certifications in my field and a bachelor's degree in history. I am passionate about delivering high-quality, reliable, and secure IT solutions to our clients, as well as empowering and developing our talented team.
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OwnerForge Wrestling & Jiu Jitsu Apr 2024 - PresentHolbrook, New York, Us
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Chief Operating OfficerTci Technologies Dec 2023 - PresentWilliston Park, New York, Us -
System AdministratorTci Technologies Mar 2019 - Dec 2023Williston Park, New York, Us
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Application Support SpecialistNorthwell Health Mar 2017 - Mar 2019Lake Success, Ny, Us• Acts as internal consultant with users, vendors and I.S. staff to evaluate application functions and data collection/reporting requirements.• Provides primary support for production systems during all operational hours to assist users and instruct operations staff in problem resolution.• Monitors production systems and designs improvements for increased data processing efficiency by conducting reviews of application functions in operation within user departments/locations.• Documents systems and trains users and I.S. staff in use of applications.• Works with programming staff to increase programming proficiency through technical and applications training. -
Desktop Support TechnicianThe Long Island Home Aug 2013 - Mar 2017Amityville, Ny, Us• Research, resolve, and respond to end-user issues received via email, telephone, or automated ticket system.• Provide support on desktop systems and and peripheral devices while giving timely and thorough feedback for all reports and inquiries escalated from Tier 1 support.• Manage support queue and routing of tickets to appropriate staff members for resolution.• A strong understanding of Windows OS and applications in a domain environment, including Windows XP, Windows 7 and the Microsoft Office suite. Effectively configure and troubleshoot connection settings for Microsoft Outlook users in an Exchange environment• Fluent understanding of TCP/IP, DNS, DHCP, and VPN configurations.• Familiar with Blackberry, IOS, mobile operating systems.• Setup and support peripheral devices such as printers and scanners. -
QuartermasterSmithtown Public Safety May 2011 - Apr 2014(Part-Time)• Responsible for the management, control, accountability and distribution of equipment to all employees and the maintenance of an inventory database and cataloging of all issued or returned equipment using both QuickBooks and Excel.• Maintaining the security and storage of evidence, recovered, lost or stolen property in its care.• Research related to the price and quality of all prospective equipment, first point of contact for current and potential vendors.
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Data AnalystQuality King Distributors Oct 2010 - May 2011• Responsible for data capture, data entry and maintaining of databases necessary for projects and department functions.• Data reporting by developing graphs, reports, and presentations of project results. • Maintaining a constant dialogue with representatives in the field as to affirm report accuracy.
Jonathan Potts Skills
Jonathan Potts Education Details
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State University Of New York CortlandHistory -
Suffolk County Community CollegeLiberal Art
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Hauppauge HighschoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Jonathan Potts
What company does Jonathan Potts work for?
Jonathan Potts works for Forge Wrestling & Jiu Jitsu
What is Jonathan Potts's role at the current company?
Jonathan Potts's current role is Chief Operating Officer at TCI Technologies.
What is Jonathan Potts's email address?
Jonathan Potts's email address is jo****@****ell.edu
What is Jonathan Potts's direct phone number?
Jonathan Potts's direct phone number is +163160*****
What schools did Jonathan Potts attend?
Jonathan Potts attended State University Of New York Cortland, Suffolk County Community College, Hauppauge Highschool.
What are some of Jonathan Potts's interests?
Jonathan Potts has interest in Civil Rights And Social Action, Science And Technology, Education.
What skills is Jonathan Potts known for?
Jonathan Potts has skills like Public Speaking, Html, Management, Information Systems, Microsoft Word, Troubleshooting, Social Media, Help Desk Support, Social Networking, Leadership, Sales, Powerpoint.
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