Jonathan Robbins Email & Phone Number

Greenwich, Connecticut, Us

• Leading engineering and architecture for Americas and Asia/Pacific SCCM Engineering.• Upgraded SCCM environment across North and South America as well as Asia.• Established Windows 365 service offering for global enterprise.• Provide backup for European SCCM engineer.• Implemented modern endpoint management through installation of a cloud management gateway and co-management enablement for the GXO SCCM environment.• Provide Level 3 support for all SCCM issues and work with Microsoft for case resolution regarding SCCM issues.

Redmond, Washington, Us

• Won technical decisions and intent for customers reviewing Microsoft solutions such as Microsoft E3, Intune, Autopilot, Windows 365 and Autopatch.• Oversaw partner efforts in technical pilot testing for customers intending to purchase Microsoft products.• Interfaced with Microsoft engineering resources for deep technical insight on products to provide customers with necessary to get the technical win.• Maintained skills necessary to provide technical demonstrations, proofs-of-concept and whiteboarding sessions with customers.

London, England, Gb

• Managed both technical and business aspects for current 1E customer accounts with seat counts ranging from 3,000 to 450,000 endpoints.• Performed numerous customer integrations with Microsoft Endpoint Manager/Configuration Manager and 1E product offerings.• Fostered and support proofs-of-concept testing for strategic new sales.• Mentored other solutions consultants on implementations of 1E software and solutions.

London, England, Gb

• Managed both technical and business aspects for current 1E customer accounts with seat counts ranging from 3,000 to 350,000 endpoints.• Performed numerous customer integrations with Microsoft Endpoint Manager/Configuration Manager and 1E product offerings.• Fostered technical demonstrations and proofs-of-concept testing for strategic new sales.• Mentored other solutions experts on implementations of 1E software and solutions.

London, England, Gb

- Successfully implemented the 1E product suite with corresponding OS deployment projects at customers ranging from 5,000 seats to 500,000 seats.- Performed project scoping for prospective customers' implementations.- Successfully completed Configuration Manager migration projects for customers.- Mentored consultants for project guidance.

Paris, Paris - Issy-Les-Moulineaux, Fr

- Assigned as senior operating system deployment engineer to global retail customer for conversion of approximately 20,000 Windows XP seats to Windows 7 across all regions using Configuration Manager 2012 SP1 and 1E Nomad as the deployment mechanism.- Mentor senior and junior consultants also assigned to customer account.- Generate additional services opportunities for Sogeti with customers.

Zurich, Ch

- Worked with global engineering team members to engineer services for the Bladelogic for Client Automation infrastructure providing management of approximately 110,000 endpoints.- Provide support to level two and three global operations teams for endpoints. - Pilot tested latest desktop build releases.

Burlington, North Carolina, Us

-Replaced the Zenworks Desktop Management infrastructure with a Microsoft System Center Configuration Manager (SCCM) 2007 infrastructure that supports approximately 32,000 desktops and 1200 servers-Maintained the Novell Zenworks infrastructure used throughout LabCorp's national WAN-Designed and implemented an Altiris Deployment Solution to replace the Zenworks imaging solution within the IS hardware warehouse-Evaluate new computer hardware platforms and recommend appropriate usage for LabCorp corporate employees and clients-Work directly with vendors to provide appropriate software and hardware for systems to be used within the IS hardware imaging warehouse

- Provided support for all servers, desktops and laptops within the company.- Maintained the Windows and Netware servers used within the company.- Successfully migrated the Netware 4.11 servers to Open Enterprise Server – Netware kernel.- Developed and deployed Microsoft Access interfaces that connected SQL Server 2000 and 2005 databases.- Developed and supported SQL Server databases and a variety of Crystal Reports that interfaced with those databases.- Maintained the CA Brightstor ArcServe and Veritas BackupExec disaster recovery solutions.

Greenville, Sc, Us

- Promoted from Research and Development Analyst in May of 2003.- Helped manage approximately 30 staff and student technicians within the IT Helpdesk.- Maintained the Zenworks for Desktops 4 system for use throughout the university campus.- Served as third-tier computer support for the University, Barge Hospital, Shepherd’s Care Nursing Home, Bob Jones Academy, Bob Jones Junior High School and Bob Jones Elementary School.- Evaluated all new hardware and software to be used on computers throughout campus.- Created new images for all computer labs to be used for the next school year.