Jonathan Robbins Email & Phone Number

Greenwich, Connecticut, US

• Leading engineering and architecture for Americas and Asia/Pacific SCCM Engineering.
• Upgraded SCCM environment across North and South America as well as Asia.
• Established Windows 365 service offering for global enterprise.
• Provide backup for European SCCM engineer.
• Implemented modern endpoint management through installation of a cloud management gateway and co-management enablement for the GXO SCCM environment.
• Provide Level 3 support for all SCCM issues and work with Microsoft for case resolution regarding SCCM issues.

Redmond, Washington, US

• Won technical decisions and intent for customers reviewing Microsoft solutions such as Microsoft E3, Intune, Autopilot, Windows 365 and Autopatch.
• Oversaw partner efforts in technical pilot testing for customers intending to purchase Microsoft products.
• Interfaced with Microsoft engineering resources for deep technical insight on products to provide customers with necessary to get the technical win.
• Maintained skills necessary to provide technical demonstrations, proofs-of-concept and whiteboarding sessions with customers.

London, England, GB

• Managed both technical and business aspects for current 1E customer accounts with seat counts ranging from 3,000 to 450,000 endpoints.
• Performed numerous customer integrations with Microsoft Endpoint Manager/Configuration Manager and 1E product offerings.
• Fostered and support proofs-of-concept testing for strategic new sales.
• Mentored other solutions consultants on implementations of 1E software and solutions.

London, England, GB

• Managed both technical and business aspects for current 1E customer accounts with seat counts ranging from 3,000 to 350,000 endpoints.
• Performed numerous customer integrations with Microsoft Endpoint Manager/Configuration Manager and 1E product offerings.
• Fostered technical demonstrations and proofs-of-concept testing for strategic new sales.
• Mentored other solutions experts on implementations of 1E software and solutions.

London, England, GB

- Successfully implemented the 1E product suite with corresponding OS deployment projects at customers ranging from 5,000 seats to 500,000 seats.- Performed project scoping for prospective customers' implementations.- Successfully completed Configuration Manager migration projects for customers.- Mentored consultants for project guidance.

Paris, Paris - Issy-les-Moulineaux, FR

- Assigned as senior operating system deployment engineer to global retail customer for conversion of approximately 20,000 Windows XP seats to Windows 7 across all regions using Configuration Manager 2012 SP1 and 1E Nomad as the deployment mechanism.- Mentor senior and junior consultants also assigned to customer account.- Generate additional services.

Zurich, CH

- Worked with global engineering team members to engineer services for the Bladelogic for Client Automation infrastructure providing management of approximately 110,000 endpoints.- Provide support to level two and three global operations teams for endpoints. - Pilot tested latest desktop build releases.

Burlington, North Carolina, US

-Replaced the Zenworks Desktop Management infrastructure with a Microsoft System Center Configuration Manager (SCCM) 2007 infrastructure that supports approximately 32,000 desktops and 1200 servers-Maintained the Novell Zenworks infrastructure used throughout LabCorp's national WAN-Designed and implemented an Altiris Deployment Solution to replace the.

- Provided support for all servers, desktops and laptops within the company.- Maintained the Windows and Netware servers used within the company.- Successfully migrated the Netware 4.11 servers to Open Enterprise Server – Netware kernel.- Developed and deployed Microsoft Access interfaces that connected SQL Server 2000 and 2005 databases.- Developed and.

Greenville, SC, US

- Promoted from Research and Development Analyst in May of 2003.- Helped manage approximately 30 staff and student technicians within the IT Helpdesk.- Maintained the Zenworks for Desktops 4 system for use throughout the university campus.- Served as third-tier computer support for the University, Barge Hospital, Shepherd’s Care Nursing Home, Bob Jones.