- Expertly manages daily/weekly workflow and identifies bottlenecks, prioritizing tasks based on business priorities & guest needs to increase efficiency & sales - Maintains sharp focus on quality assurance, meticulously monitoring merchandise presentation, signage accuracy, and stock availability to enhance guest experience and uphold brand standards- Enforces organizational processes and regulatory compliance, especially Food & Beverage Standards, conducting regular audits and inspections to ensure adherence to industry policies and best practices- Trains and onboards new GM team members, providing comprehensive guidance on operating procedures, product knowledge, and customer service techniques

- Develops fully responsive portfolios for actors utilizing ReactJS, SwiperJS, and CSS3 - Hosts website files on AWS S3 and serves them through Amazon CloudFront, resulting in faster website load times and improved user experience- Implements a server-side contact form using HTML, PHP, and CAPTCHA, enabling visitors to send emails to clients while preventing spam and potential security threats

voto x voto (formerly Interrogas) is an online platform used to provide better analysis of poll data for elections in Mexico.- Developed a statistical page rendering system that handled over 2,500 municipalities & voter registration information, ensuring efficient data retrieval and display- Built a client-side interface using React.js & C#, integrating data called from RESTful APIs on ASP.NET Framework 6.0, resulting in a seamless user experience- Utilized Formik library & Bootstrap 5 to design and implement an interactive table UI, improving data visualization and user interaction - Implemented and optimized 12 stored procedures on SQL Server Management Studio 15, enabling efficient CRUD operations to support web APIs and enhance data processing- Collaborated with a dynamic, high-energy development team that embraced AGILE / Scrum techniques, including daily stand-ups, code discussion, code reviews, and dispute resolution using Git, along with tools such as Slack and Zoom for seamless communication and coordination

- Served as Co-Account Executive for the social media wing of multicultural division;formulated Hispanic-oriented content for films across Facebook, Instagram, & Twitter

- Crafted & authored 70+ account-winning proposals employing copywriting techniques, resulting in over $1MM in earnings- Operated as Co-Account Executive for DirecTV’s Spanish-language streaming service;drove website design & worked with engineers to create features & establish verbiage- Spearheaded process uniting 3 THA departments & 2 outside agencies to earn the role ofDirecTV’s agency-of-record, becoming THA’s highest-grossing account of the year- Strategized and executed new business initiatives with department executives- Served as secondary studio liaison, including the largest opening weekend gross of all-time (Marvel’s The Avengers) - Provided essential support as member of both Hispanic and African-American divisions