Head Of Product
Current• Championed the comprehensive conceptualization of new SaaS logistics product, guiding the process from inception through customer journey mapping, pain point identification, solution proposal, hypothesis testing, to the agile implementation of the product.• Drove a 20% improvement in NPS by refining the end-to-end customer journey of financial factoring products, incorporating insights from data analysis and addressing pain points effectively.• Achieved a remarkable reduction of over 100% in development time and costs through adept execution of SaaSproduct implementation using No-Code technology. This streamlined approach not only expedited the process but also significantly lowered associated expenses.• Played a pivotal role in realizing a 15% monthly revenue increase by strategically enhancing the ideation and prioritization processes for B2B financial products. This contribution directly impacted the product's market positioning and financial performance.