Jonathan Santucci Email & Phone Number

King Of Prussia, Pennsylvania, United States

United States

King Of Prussia

Alentown, Pennsylvania Area

• Highly effective communicator, by establishing several positive relationships with property owners to smoothly advance a project.• Ability to logically resolve complex problems using analytical and alternative approaches to provide solutions between landowners and the utility company so they could come to an agreement.• Legal knowledge of land rights, understanding of different types of legal documentation such as Tax Cards, Deeds, and Easements.• Adept at interpreting maps, blueprints, and property records to secure the appropriate rights and permits for a project• Long stints of research in courthouses or online databases to look up tax cards, deeds, and easements (Landex, ArchGis) in order to determine property ownership and secure records.• Managed and organized a large number of documents and processed at all stages of several projects.• Negotiated agreements with property owners for the acquisition of land rights.• Notary public in which I witnessed signatures, identified fraud, administered oaths, compliant with legal documents.

Allentown, Pennsylvania Area

-Provide premier components, technical consultation, and world-class customer service by understanding client needs. -Let us worry about finding the material, so you can focus on running your business.

Allentown, Pennsylvania Area

-Gave customers superior advice with a focus on the expertise in Human Capital management. -Provided customer service to respective business owners by providing them with the human capital management solutions that fit within their budget.-Gave business owners the ability to not worry about running their back office so they can focus on running their businesses successfully. -Worked primarily with corporations to small businesses of 1000 employees or less. —Created suitable human resource solutions for companies such as Planet Fitness and the Boston Red Sox.

Bethlehem, Pa 18017

-Courier required on a day by day basis to deliver 80-100 packages; 10-15 stops per hour.- Independent route driver.- Promptly make crucial decisions that exceed customer expectations with driver route efficiency and on-time performance.

Pittston, Pa 18640

-Conducted daily station meetings with 120 employees. -Created guidelines to train peers on programs to track individual packages for any customer. -Managed 40 direct reports, 30 couriers and 10 customer service agents. -Improved performance of 40 direct reports by increasing packages delivered on time from 80% to 98% within 6 months.

Bethlehem, Pa 18017

-Team Leader of 12 employees. Improved sort positions, reducing time to complete each task, and reduced package loss by 10%.-Responsible for Saturday Liberty District Report Card that provides reasons for late deliveries, total packages that came through the station and tracking end-time of the morning sort.-Conference call Chairperson. Collected information and reported to District Manager for 12 stations in the northeast region.-Collaborated with senior managers to generate improvements for the morning sort. We reduced the number of employees, increased employee performance and continued to end the sort on-time for drivers to begin deliveries.

New York, New York

-I worked closely for with the CEO AND President of a start up company named Box Butler. I met clients daily to build strong relationships and continue business. I researched companies and made cold calls. I presented the Box Butler’s services at the Jacob Javits Center and Norwegian Club. My entrepreneurial mentality, communication skills, and hunter type mentality gave me the ability to help the CEO grow his business exponentially. -Helped launch Box Butler, a start-up valet storage business that introduced pick-up and delivery services in the NYC metro area.-Worked with CEO and Founder to develop driver training programs to quickly onboard hires.-Trained employees to openly communicate with prospective clients by being knowledgeable, dependable, and capable of resolving problems in the field.-Developed teams to hand out flyers and talk to prospective clients in Manhattan through guerilla street marketing.-Built the reputation of Box Butler by hiring the right people to support, process, handle and deliver storage items in a timely and efficient manner.-Managed employee scheduling across 7 days.-Communicated with current and prospective clients on a daily basis through phone conversations, face to face meetings, flyer hand out, and public events.

Greater New York City Area

-Delivered and picked up storage items. -Set up warehouse to fit organizational needs for easy access for co-workers and customers.-Developed knowledge of the storage business though hands on experience.-Developed positive relationships with clients to help Dow the company.-Resolved customer issues by using reasoning skills to satisfy the customers needs. -Developed the entire organization and program for each storage locker specifically owned by a client. -Developed the logistical strategy and plan. -Executed the logistical program successfully. -Trained others about the company culture and what their job entailed. -Drastically developed strengths, learned how to fix weaknesses, and grew into a management role.

Bachelor Of Media And Communication, Communication And Media Studies, 3.1 Gpa

Associate Of Arts, General Studies, 3.75