Jonathan Sawbridge Email & Phone Number
@vodafone.com
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Who is Jonathan Sawbridge? Overview
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Jonathan Sawbridge is listed as Senior Business Operations Manager - IT Operation, Infrastructure and Technology VOIS at Vodafone, a with 142416 employees, based in United Kingdom. AeroLeads shows a work email signal at vodafone.com and a matched LinkedIn profile for Jonathan Sawbridge.
Jonathan Sawbridge previously worked as Enterprise Architect - Strategy & Architecture at Vodafone and Lead Service Designer & Architect - Analysis & Design at Vodafone. Jonathan Sawbridge holds Chemistry from University Of Leicester.
Email format at Vodafone
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AeroLeads found 1 current-domain work email signal for Jonathan Sawbridge. Compare company email patterns before reaching out.
About Jonathan Sawbridge
A highly qualified, motivated and efficient individual with excellent interpersonal skills offering over 24 years’ experience in the IT/Telecommunications industry working with Mobile Network Operators (MNO) and Telco/IT Suppliers. Strong experience across value added service platforms and core IT/Telecoms technologies. Specialising all aspects of service design & management and its governance. In particular the areas of business architecture, service design & transition, complimented by strong experience of service operations & relationship management. Knowledge of and implementation experience across various complimentary best practice/approaches and standards. (TOGAF Level 2, ITIL 4 Strategic Leader & Managing Professional, COBIT 5, ISO 20000 Practitioner/Consultant, Managing Successful Programmes (MSP) Practitioner, PRINCE 2 Practitioner)
Listed skills include Service Management, Itil, It Service Management, Sla, and 45 others.
Jonathan Sawbridge's current company
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Jonathan Sawbridge work experience
A career timeline built from the work history available for this profile.
Enterprise Architect - Strategy & Architecture
Current
Lead Service Designer & Architect - Analysis & Design
Design Governance & Business Domain Lead - Central Service Design
Principal Product Service Designer - Uk Product Management
Service Operation Authority - Service Provider Management
Head Of Service Management (Sma Mobile) & Qos Reporting
Ensuring that Service Management (Service Operation and Service Design ) activities are performed to support IT and Mobile Platform product performance, along with operational activities for services supplied out of the Smart Access department. Covering NFC, SIM card, customer experience and internet top up services across EMEA and AMEA zones.Ensuring the reporting of Service Performance Metric’s & Business Product Activity is secured for use in decision making on product and service evolution. This includes areas covering end to end, customer experience, Business and core platform IT performance KPIs. Ensuring the set up and execution of reporting for Customer and Management Information.Governance of Service Management activities performed by delivery teams and in life support teams to underpin overall service management objectives using best practice and methods (ITIL, COBIT 5, Six Sigma, ISO20000 etc), including definition, evolution and deployment of service requirements, processes, policies, activities & continuous improvement activities.
Senior Group Technical Service Manager & Service Management Expert
Group Technical Service Manager
Working within the France Telecom Group focused on the delivery of Advanced Mobile Services. Managing an international team of Technical Service Managers responsible for Quality of Service & Service management activities across this area for live and pipeline solutions. This portfolio of mobile multimedia services, currently covers Payment & Contactless Services such as Orange Money, eVoucher & International Air Time topup and the FT Group Billing Interface Enabler. These are supplied to the Orange branded and France Telecom affiliate companies across Europe and the wider emerging markets in Africa, Middle East and Asia.Previously in the same role held responsibility for Quality of Service covering location based services, such as Orange Maps and M2M services.
Group Service Delivery Manager
Working in an international team of Service Delivery Managers, managing a portfolio of fixed and mobile multimedia Services supplied to the Orange branded companies across Europe and the wider emerging markets in Africa, Middle East and Asia
Service Manager - Devices
Responsible for device orientated services inc UMA voice and data services, Mobile Mail Services including blackberry and other proprietary mail & messaging solutions, Consumer HSDPA dongle services and device Update Services e.g Over the air settings.Main activities for the above services maintaining customer service levels and improving the performance of existing products, services and processes.Led, managed and motivated virtual teams to achieve the successful and timely delivery of improvements and new products & services.Technical point of contact for internal & external customers & suppliers. Facilitates regular Service Reviews internally & externally. Regularly writes performance reports and presentations.Accountable for ensuring all support departments are operationally ready for new products & services.
Field Service & Implementation Delivery Manager
Retunred to this role after Service Management secondment
Service Management - Business Solutions (Secondment)
Responsible for Business Mobile Mail Services including Blackberry and other proprietary mail, M2M services, Corporate connectivity solutions for corporate customers.Main activities for the above services maintaining customer service levels and improving the performance of existing products, services and processes.Led, managed and motivated virtual teams to achieve the successful and timely delivery of improvements and new products & services.Technical point of contact for internal & external customers & suppliers. Facilitates regular Service Reviews internally & externally. Regularly writes performance reports and presentations.Accountable for ensuring all support departments are operationally ready for new products & services.
Field Service & Implementation Delivery Manager
Implementation Delivery Manager
Service Delivery Manager - Business Customer Services
Business Operations Manager
Colleagues at Vodafone
Other employees you can reach at vodafone.com. View company contacts for 142416 employees →
Gasser Swidan
Colleague at VodafoneEgypt
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JJ
Jitendra Jitendra
Colleague at VodafoneLucknow, Uttar Pradesh, India
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VA
Vijay Anand Sharma
Colleague at VodafoneAllahabad, Uttar Pradesh, India
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ST
Shilpa Tiple
Colleague at VodafoneMaharashtra, India
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LD
Laura D'Ippolito
Colleague at VodafoneGreater Pisa Metropolitan Area, Italy
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RD
Reem Darwish
Colleague at VodafoneEgypt
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SM
Swati Mondal
Colleague at VodafoneKolkata, West Bengal, India
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NH
N Howell
Colleague at VodafoneGreater Reading Area, United Kingdom
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VN
Vanessa N.
Colleague at VodafoneGreater Valencia Metropolitan Area, Spain
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DW
Danny Walker
Colleague at VodafoneGreater Nottingham, United Kingdom
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Jonathan Sawbridge education
Chemistry
Education record
Frequently asked questions about Jonathan Sawbridge
Quick answers generated from the profile data available on this page.
What company does Jonathan Sawbridge work for?
Jonathan Sawbridge works for Vodafone.
What is Jonathan Sawbridge's role at Vodafone?
Jonathan Sawbridge is listed as Senior Business Operations Manager - IT Operation, Infrastructure and Technology VOIS at Vodafone.
What is Jonathan Sawbridge's email address?
AeroLeads has found 1 work email signal at @vodafone.com for Jonathan Sawbridge at Vodafone.
Where is Jonathan Sawbridge based?
Jonathan Sawbridge is based in United Kingdom while working with Vodafone.
What companies has Jonathan Sawbridge worked for?
Jonathan Sawbridge has worked for Vodafone, Orange, Orange Pcs, and Pulse Financial Paging.
Who are Jonathan Sawbridge's colleagues at Vodafone?
Jonathan Sawbridge's colleagues at Vodafone include Gasser Swidan, Jitendra Jitendra, Vijay Anand Sharma, Shilpa Tiple, and Laura D'Ippolito.
How can I contact Jonathan Sawbridge?
You can use AeroLeads to view verified contact signals for Jonathan Sawbridge at Vodafone, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Sawbridge attend?
Jonathan Sawbridge holds Chemistry from University Of Leicester.
What skills is Jonathan Sawbridge known for?
Jonathan Sawbridge is listed with skills including Service Management, Itil, It Service Management, Sla, Customer Relations, Service Improvement, Capacity Management, and Contract Negotiation.
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