Jonathan Schnell, Mba Email and Phone Number
Senior SaaS, Information Technology and Client Services Executive | Management Consulting | Managed Services | Program Management | Systems Integration | IT Transformation at
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The Logic Factory
Jonathan Schnell, Mba's Location
Newtown, Pennsylvania, United States, United States
Jonathan Schnell, Mba's Contact Details
Jonathan Schnell, Mba work email
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Jonathan Schnell, Mba personal email
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Jonathan Schnell, Mba phone numbers
About Jonathan Schnell, Mba
15+ years experience in global systems architecture, corporate IT strategy and consulting to Fortune 500 clients, with expertise in team leadership, portfolio management, and strategy execution. An experienced leader in developing and executing integrated services strategies with a proven track record in accelerating revenue growth through professional and managed services engagements.• Drove significant annual revenue growth from managed services, exceeding company targets and contributing to a 27% YoY revenue increase and an average margin of 51%.• Achieved a 98% contract renewal rate.• Introduced streamlined operational procedures, pricing models and robust governance to meticulously track and attribute revenue, ensuring transparency and financial accountability.• Transitioned a 55 person staff augmentation department to a 90+ person Managed Services organization with increasing annual recurring revenues.• Key member of a 5 person leadership team that developed and launched the Solutions Network, a new services delivery organization within a Big-4 consulting firm. The impact of this organization resulted in cost reductions and the establishment of new profit center.
Jonathan Schnell, Mba's Current Company Details
The Logic Factory
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Senior SaaS, Information Technology and Client Services Executive | Management Consulting | Managed Services | Program Management | Systems Integration | IT Transformation
Jonathan Schnell, Mba Work Experience Details
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Managing Director, North AmericaThe Logic Factory Jan 2024 - Present’S-Hertogenbosch, North Brabant, NlThe Logic Factory (TLF) is a global supply chain planning and optimization consultancy whose mission is to help customers make lasting performance improvements and realize value within their operations. We are also driven to build a great company that offers fun, fulfilling work to great people.We offer high-quality planning, scheduling, and optimization solutions in the domains of manufacturing and supply chain, logistics, and workforce. Our dedicated, highly qualified team of consultants provides ongoing, continuous services in the form of hosting, maintenance, and support.With a firm belief in building long-term relationships based on mutual trust, we work in partnership with customers to drive business growth, ensuring operational goals are met within the most cost-effective framework. Our success is evidenced by strong customer service scores and a customer base that includes Fortune 500 companies and some of the world’s best-known brands.With over 100 employees across four offices in the Netherlands, the United States, the United Kingdom, and India, The Logic Factory provides customers with 24/7 global coverage. Our ambition is to be the best partner for our customers, delivering expertise, services, and technology for supply chain planning and optimization.https://thelogicfactory.com/
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Director, Managed Services SalesRed River Jan 2023 - Nov 2023Claremont, Nh, Us• Responsible for pre-sales solutions consulting including identifying customer’s service delivery challenges and desired outcomes addressed using IT managed services. • Identify and manage strategic partnerships including better-together partnerships, cloud brokers, advisors, consultants, and other potential lead sources.• Collaborate and drive the effort with Managed Services Operations leadership to develop the LOE and subsequent quotes and SOWs.• Develop support models, scope of work (SOW) and assist in building a level-of-effort (LOE) for quoting purposes.• Serve as the primary Managed Services Sales representative for the entire sales process, to include initial meeting, discovery and scoping, presentation and closing, and post-sales activities up through go-live.• Manage the discovery process to include collecting technical and business information to inform the proposal and subsequent LOE.• Support sales contract negotiations working closely with Compliance and Managed Services Operations. -
Vice President Of Managed ServicesCoenterprise Jan 2022 - Oct 2022New York, New York, UsStrategic leader for CoEnterprise's Managed Services Practice, providing end to end support to our clients in their Business-to-Business Integration needs. Accountable for management, growth and maximizing the revenues of the company's Managed Services business, ensuring our clients receive the highest level of quality service and support. Responsible for reframing and directing the operations of the business unit, ensuring implementation and execution of proper processes and procedures for client onboarding, steady-state monitoring, and incident troubleshooting for all the lines of business within the managed service practice. • Conducted an assessment of CoE’s Managed Services contracts and financials and presented findings to the Executive team. • Implemented critical KPIs to measure the health and profitability of the Managed Services Practice. • Developed a robust pricing model designed specifically for the Managed Services offerings. • Standardized the Managed Services contract management lifecycle and agreement documents. • Negotiated and executed a strategic agreement with a Value Added Network (VAN) provider to enable CoE to offer these services to their customer base. • Negotiated a services based agreement with an offshore (India) development and support provider to optimize CoE’s resource capacity and cost structure. • Directed the development of IBM Cloud and Microsoft Azure based IaaS and PaaS managed service offerings. • Executed an analytics based performance assessment for a key CoE customer in the financial services industry, resulting in the retention and expansion of services. • Authored Managed Services marketing collateral to promote CoE’s service capabilities to new prospects. • Defined standard reports and metrics for measuring and monitoring the Managed Services practice. -
Senior Director, Managed ServicesModel N Oct 2019 - Jan 2022San Mateo, California, Us -
Director Of Managed ServicesModel N Sep 2012 - Oct 2019San Mateo, California, UsSenior executive responsible for delivering value-added Managed Services to Model N’s Life Sciences and High Tech customers globally.• Direct the development of the ITIL-based Service Strategy, Design, Transition, Operation and Continuous Improvement for the Managed Services organization.• Lead the global delivery of our Managed Services and Support to Life Sciences and High Tech companies. • Responsible for managing account P&Ls, practice development, program/engagement management, service delivery, hiring, resource development, as well as a significant role in sales and ongoing expansion of services to our customers. • Manage and develop customer relationships at large and small Life Sciences and High Tech companies. • Manage expanded support services for cloud-based (AWS) and on-premises enterprise software applications for large companies. • Lead the development of operating procedures and infrastructure of the Managed Services group, both onshore and offshore (India)• Responsible for development of new types and categories of Managed Services and expansion of service offerings. • Held the role of Chief of Staff to the Chief Information Security Officer and VP of Customer Support.• Finalist - 2022 N-Ovation awards.
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Service Line LeaderDeloitte Touche Tohmatsu May 2009 - Sep 2012Worldwide, OoDirected and managed the activities of the Global Consulting Methods and Tools organization. This shared services organization builds and maintains integrated methods and tools for use by all consulting service areas across all member firms worldwide. These methods serve as roadmaps that accelerate the planning, delivery and support of the firm’s consulting services.• Led the operational and strategic planning of the organization.• Developed the annual budget and manage the expenditure of operations.• Provided final approval on all staff hiring and dismissals.• Oversaw all stages of method assembly and publication.• Maintained and managed relationships with content subject matter experts and key practice stakeholders.• Promoted from Senior Manager, Business Applications -
Senior ManagerDeloitte Touche Tohmatsu Sep 2005 - May 2009Worldwide, OoSenior Manager, Business ApplicationsDeloitte Consulting, Solutions NetworkResponsible for providing strategic planning, project and operational management, business development, and technical leadership for the Business Applications team. Provided managed services for Oracle, PeopleSoft, J D Edwards, Siebel, IBM WebSphere, and other enterprise software packages.• Delivered >$2.2MM in direct revenues in FY09 .• Reduced operating costs by an annualized average of 18%, and increased revenues by 50%.• Developed a 24 person multidisciplinary offshore team in Hyderabad, India.• By utilizing internal and external market research, I developed and implemented pre-configured industry solutions based upon the various packages for which my organization was responsible including Oracle, PeopleSoft, Siebel and J D Edwards.• Prepared monthly Flash Reports to communicate progress and achievements to practice leadership.
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Senior ManagerDeloitte Touche Tohmatsu Sep 2002 - Sep 2005Worldwide, OoSenior Manager, Technical ArchitectureDeloitte Consulting, Solutions NetworkDirected the Technical Architecture team, with responsibility for the planning, build out and implementation of datacenter infrastructure and services to support the business applications teams. Delivered technical architecture and infrastructure services in support of division’s activities, including host hardware and software acquisition and deployment, network design and implementation and IT architecture consulting services to the project teams.• Managed the growth of the division’s technical environment from 65 servers to over 500 hosts during a 3 year period.• Developed and implemented the server and storage virtualization architectures for the organization, resulting in a 400% utilization increase and a 70% cost reduction per system.• Directed the activities of a globally dispersed (US, UK, India) team of technology professionals.• Created a Strategic Framework, defining the guiding principles and operating strategy for the organization.• Built trusting relationships with key practice leaders, vendors and client engagement teams to ensure the delivery of timely and relevant solutions.
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PartnerHealth Pattern Metrics Sep 2001 - Sep 2002Established the information technology strategy for a privately held, startup epidemiological and biometric technology company. HPM provides population health assessments using ICD-9 based disease pattern analysis.• Reengineered HPM's information technology infrastructure and architecture.• Advised the company founder on strategic marketing plan for HPM's services.• Led business development activities targeting the Pharmaceutical and Health Information industries.• Managed the alignment of HPM's IT strategy with its business and operations strategies.
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Senior Program ManagerPricewaterhousecoopers Aug 1999 - Sep 2001GbConceived, developed and directed the eMedia initiative in the Learning and Professional Development (LPD) organization. eMedia Services include web-based streaming audio/video, and interactive content development and delivery to support the firm's LPD initiatives.Managed the development and delivery of e-Business ERP Education at the PwC Global Training Centre. Curricula topics included Business-to-Business Procurement, e-Marketplaces and ERP Internet Technologies.Recognized as a subject matter expert, lecturing internationally on corporate e-Business strategy (Technology, CRM, SCM, HRM, B2B, B2C), and the PwC e-Business Maturity Model to multiple lines of service.Operating out of the Chairman’s Office, e-Business Central organization:• Provided oversight for curriculum design and management of e-Business Education, both for PwC Management Consulting Services (MCS) and across lines of service (LoS).• Managed the relationships between e-Business Central and consulting leadership within the member firms.• Developed the global budget for MCS LoS e-Business Training Investments.• Coordinated e-Business training initiatives between PwC e-Business Central and MCS LoS.
Jonathan Schnell, Mba Skills
It Strategy
Management Consulting
Strategy
It Management
Project Management
Management
Managed Services
Consulting
Crm
Cloud Computing
Enterprise Architecture
Enterprise Software
E Business
Erp
Project Planning
Program Management
Information Technology
Public Speaking
International Project Management
Business Transformation
Sap
Strategic Planning
Vendor Management
Leadership
Business Development
Customer Relationship Management
Itil
Budgeting
Recruiting
Business Intelligence
Financial Modeling
Change Management
It Service Management
Data Analysis
Operations Management
P&l Management
Saas
Qlikview
Jira
Contract Negotiation
Executive Management
Offshore Project Management
Sas Base
Jonathan Schnell, Mba Education Details
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University At BuffaloCorporate Financial Mgt.; Financial Institutions And Markets -
University At BuffaloElectrical And Computer Engineering
Frequently Asked Questions about Jonathan Schnell, Mba
What company does Jonathan Schnell, Mba work for?
Jonathan Schnell, Mba works for The Logic Factory
What is Jonathan Schnell, Mba's role at the current company?
Jonathan Schnell, Mba's current role is Senior SaaS, Information Technology and Client Services Executive | Management Consulting | Managed Services | Program Management | Systems Integration | IT Transformation.
What is Jonathan Schnell, Mba's email address?
Jonathan Schnell, Mba's email address is jo****@****ise.com
What is Jonathan Schnell, Mba's direct phone number?
Jonathan Schnell, Mba's direct phone number is +165061*****
What schools did Jonathan Schnell, Mba attend?
Jonathan Schnell, Mba attended University At Buffalo, University At Buffalo.
What skills is Jonathan Schnell, Mba known for?
Jonathan Schnell, Mba has skills like It Strategy, Management Consulting, Strategy, It Management, Project Management, Management, Managed Services, Consulting, Crm, Cloud Computing, Enterprise Architecture, Enterprise Software.
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