CJ Systems provide high quality, flexible outsourced IT support for SME businesses and organisations throughout the South West.From flexible pay-as-you-go services to affordable fixed price contracts, we've got a support mechanism for you.Our services are based around an ethos of absolute quality with genuine expertise and customer service that clients know they can rely on. We deliver IT systems and strategies that meet real business needs, while our support and management help your staff keep doing what they do best.

TauntonManager, I.T. Consultancy/Outsourcing (www.redcliffsolutions.co.uk)Full outsourced IT support, management and consultancy for diverse range of UK clients mainly in the South West. Gained a wealth of experience in IT Management; network architecture, design and implementation.Our clients can come to us with anything ranging from MS office problems, to planning their 5 year plan for future IT investment.This has involved such projects as server installs; migrations; upgrades; consolidation; virtualisation using a variety of tools including Citrix Xen Desktop and XenServer.Quickly took Redcliff from being a registered Microsoft partner to being Gold Certified, and Citrix Silver Solution Advisors, saving tens to hundreds of thousands on internal IT budgets.Quickly promoted to Manager and have played a key role in the direction of this business from my first day.I am an active member of the Microsoft Small Business Specialist Community and Microsoft and Citrix partner networks.

Administration and support of 30+ servers in Support Offices and 100+ at remote locations around the UK and Ireland comprising NT4, Windows 2000 and Server 2003.Backup management of all servers using Legato Networker, Veritas Backup Exec and Windows NT Backup Facility including Disaster Recovery planning, testing and documentation. Complete planning, rollout and management of enterprise anti-virus software CA/eTrust.Implemented and documented enterprise wide WSUS patch management. MPLS network management (with ISDN backups) and liaison with 3rd party management company.Lotus Notes Administration using Domino Administrator

1st and 2nd line support for 6 servers & 300+ users, over 50+ UK sites using VNC, Remote Desktop and site visits. Escalation to completion of hardware and software faults involving 3rd party suppliers where necessary.Designed, implemented and managed head office file structure and security in a Windows 2000 server Active Directory environment. Management of new location set up from ADSL/SDSL ordering, hardware set up, creating VPN tunnels and configuring and installing LANs including hubs and switches. Email administration using NetPilot, MDaemon and Black Spider Mailcontrol. Management and monitoring of users internet access using BlueCoat Proxy Server and Black Spider Web Defence including project managing the rollout of this web based proxy.

Implemented a number of key projects for this company.

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