Jonathan Barry Email & Phone Number

Manchester, England, United Kingdom

Manchester, Greater Manchester, United Kingdom

Salford

Manchester, United Kingdom

Wirral, Cheshire.

Manchester, United Kingdom

Altrincham, England

→ Working in a fast paced and demand-lead delivery role in world-class customer service; striving to continually create and build rapport/relationships with customers and colleagues. → Accountable for the collation and analysis of mystery shopping reports (customer voice) and continually developing ways of improvement to drive sales and store growth based on customer input and feedback. → Responsible for end-to-end recruitment exercises in store; advertisement, CV screening, conducting of interviews, preparation for trial shifts, recruitment administration and managing candidates through to offer and acceptance.→ Providing the Store Manager with advice and support with the daily running of the store in their absence. → Responsible for managing and leading a team of people; ensuring strong communication and development alongside the upkeep of positive team dynamics and morale through regular, measurable and obtainable target/goal setting. → Gaining a general HR background through dealing with issues such as customer grievances and complaints, payroll and using a staffing tool to produce weekly rotas, maximising labour in identified peak-sales periods.

Bachelor'S Degree, Human Resources Management And Services, 1St Class With Honors

Activities and Societies: Won CIPD Student of the Year 2017

Bachelor'S Degree, Architecture, 2:1

120 credits gained studying Level 4 Architecture.

Sixth Form College, Mathematics, 3D Design, Product Design., (A, B, B)