Jonathan Sewell Email & Phone Number

East Midlands, United Kingdom

North England, Scotland And Wales

• Held responsibility for 59 locations & 650 colleague headcount
• Identified, developed, and directed the implementation of the business strategy
• Achieved all measured sales and customer KPI’s ahead of company standard performance for years
• Achieved the above results through engagement of team leading to three-star colleague engagement store for the division (Best Companies)
• Developed and implemented a consistent performance review framework across the retail estate that helped improve culture and performance
• Grew, established, and enhanced relationships with other key business departmental leaders representing the retail function

• Reported to COO and developed both the traditional sales team and the new ecommerce channel team to reach and maximise their full potential
• Successfully delivered the video chat development and rollout, expanding the ecommerce offer

• Reported directly to CEO, delivering a full review & refinement of the operational structures of retail & fully implemented recommendations
• Successfully developed and applied to the company, a centralised telephone system that formed the foundation of a centralised operations model
• Effectively worked with distribution leaders to optimise the stock process & developed enhanced working practices to improve efficiency and engagement to both teams.

Scotland. Yorkshire And North East

• Successfully managed expansion programme for the company into Scotland & Ireland, project managing the expansion and physical opening of 9 new locations
• Effectively delivered performance initially for Scottish region which increased to 11 locations with an annual turnover of £80m
• Gained additional responsibility for the North East & Yorkshire, increasing physical locations to 39 and annual turnover to £200m.
• Developed a high performing culture that created several future retail leaders & outperformed the company on all KPI’s leading to the being the Region of the year

Glasgow, Scotland, United Kingdom