As the Managing Director for Education Financials and Education Operations solutions at Civica, I lead the business unit that delivers SaaS solutions to colleges, schools, and multi-academy trusts. With over 20 years of experience in the technology sector, I have a passion for helping customers use technology to improve efficiency and achieve their goals.I am responsible for the performance and profitability of the business unit, as well as the quality and satisfaction of our services. I work closely with my teams to ensure operational excellence, high customer retention, and continuous improvement. I also collaborate with other Civica Group colleagues to ensure successful and profitable programme and project delivery. I am proud to make software that helps deliver critical services for citizens all around the world.
Listed skills include Operations Management, Operational Excellence, Microsoft Licensing, Software Asset Management, and 15 others.