• Vetted malicious IDS activity • Collaborated with various departments on major security incidents • Responsible for vetting potentially malicious emails using our in-house malware lab• Provided in-depth analysis on phishing campaigns affecting the company, and compiled findings into a comprehensive report shared internally, and privately• Created, closed, and made change requests • Performed remote malware remediation• Engaged in proxy blocks through • Utilized SIEM queries for gathering data on users and performed whitelisting t• Assisted with security platform tuning through hash vetting• Maintained the health of endpoint protection on user machines through manual update deployment• Recorded, and provided weekly metrics for upper management based on the previous week's incidents and remediation• Assisted in the maintenance, and creation of process documentation • Provided training to our rotating interns• Deterred confidential data transmission using data leak prevention protocols • Coordinated and managed vendor supplier security and compliance

•Worked with incident response team, engineering team, and application security/vulnerability management teams to ensure infrastructure was secure and up to date with the latest patches•Ensured data logs were being routed from accurate destinations•Analyzed SIEM data logs to determine if malicious inquiries were false positives, and resolved accordinglyHighlights:•Assisted in setting up security endpoint management software in preparation for company wide deployment along with creating internal Wiki page that provided installation instructions for assigned administrators to set up in their respective departments

• Assisted desk support team in providing customer service to all end users on trade floor• Performed daily inventory to ensure sufficient stock for deployments and repairs• Aided end users with personal laptop VPN connectivity• Assisted in the granting of permissions to newly hired end users via active directory• Used Citrix to provide remote support to end users• Answered ticket inquiries using Bank of America's ticketing system• Disaster recovery implementation and testing• Queue management via answering phones and handing out tickets to techs on their respective floorsHighlights: •Aided in off-site disaster recovery project to ensure over 100 machines were properly functioning and maintained in case of emergency employee relocation•Participated in 500 user move project assisting in configuring and verifying all machine setups at their newly designated locations to ensure full functionality

• Re-imaged workstations to Windows 7 in preparation for end user deployment• Assisted in installing PC (monitors, video cards, keyboards, mice, etc.) based on request• Conducted asset disposal to Citi standards• Shadowed system administrators conducting end user deployments, and troubleshooting in multiple locations• Facilitated the completion of trouble tickets pertaining to end user’s hard and software issues• Highlights: Increased build and deploy efficiency by 60% in order to meet transition deadline

• Submitted over 100 photographs and descriptions of properties online• Composed and prepared routine correspondence, rental notices, letters and material for advertisement• Scouted neighborhood for 17 potential vacancies• Answered client inquiries about properties• Called landlords to inquire about available vacancies• Highlights: Was able to expand office’s online presence by 80%, resulting in the a surge of apartment sales

• Organizined equipment in preparation for shows/exhibits• Moved and lifting equipment up to 300 pounds• Built stages for various events ranging from basketball games to the Frieze Art Exhibit

• Day and night shift guard duty• Guarded construction sites• Performed hourly rounds around perimeter• Ensured workers are signed in and out of site• Ensured safety for all individuals on site

• Filed and organized NYU School of Medicine college applications • Attended various workshops• Delivered messages to various parts of NYU Medical Center