Jonathan Speh Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Drive alignment between business, product, and design to establish a unified vision and strategic roadmap for Polaris I/O.Scale and innovate in-market products while rapidly scaling design, processes, and technology to meet evolving client needs.Continuously refine and prioritize business and sales objectives, balancing customer feedback with the product's vision, features, and capabilities.Develop a phased approach (crawl, walk, run) to achieve a future-state vision.Additional Highlights & Responsibilities: Experience strategy and design, business development and marketing, process and workflow definition; automating workflows and applying generative AI to reduce burden and expedite/eliminate manual processes. Incorporating modern design and development practices, including the launch of a new design system and supporting workflows in Figma, Storybook, and Jira.

Chicago, Illinois, Us

Chicago, Illinois, Us

Led a multi-disciplinary design team, driving human-centered design across diverse B2B and B2C projects, significantly enhancing experiences for clients such as Google, Blue Cross Blue Shield, Humana, Country Financial, and the University of Chicago.Operated as a leader and IC in customer experience (CX), product strategy, interaction design, visual design, and systems thinking to support a portfolio of over $5M ARR.Strategically engaged stakeholders through design thinking workshops and collaborative sessions, shaping a future-state customer experience; defined requirements, led research and design within an agile environment.Fostered interdisciplinary collaboration, working closely with teams in business development, data science, product management, and engineering to validate, refine, and launch more than 15 products and experiences.Led product strategy, research, and design of AI and conversational products that reduce workflow processing costs by up to 50% for healthcare payers.Directed the end-to-end discovery, design, and deployment of a mobile telehealth application for a Fortune 500 healthcare company, surpassing user acquisition targets by 7.2%.Instituted and monitored KPIs and performance metrics, providing quantifiable measures to assess and enhance the impact of design and product initiatives.

Chicago, Illinois, Us

New York, Ny, Us

Chicago, Il, Us

Orchestrated the successful acquisition of Pixl, the agency I co-founded, by a leading firm, establishing a UX research and design team of five. This team became a cornerstone in crafting and developing web and mobile application experiences.Manager and practitioner of user-experience research, interaction design, visual design, front-end development, and delivery within an agile model; launched over 20 new experiences for brands, including Walgreens, Nike, and Trojan. Collaborated on client pitches and new business development; oversaw project budgeting, resource allocation, and account management.Led business development, research, and design for Thermo Fisher Scientific, launching an e-commerce experience that increased conversions by 6.4%.

Chicago, Illinois, Us

Linked member and partner experiences to ROI and business goals; built and maintained end-to and customer journey maps detailing critical points of interaction, opportunities, and feedback. Defined timelines, requirements, and resources required to enable technical and operational solutions.

Co-founded Pixl, Chicago's first dedicated user-experience design agency; led a multidisciplinary team of 10, and in 2014, Pixl was recognized as one of Chicago's best design agencies.Employing a rigorous human-centered design methodology, I spearheaded the conceptualization and launch of innovative market-leading experiences. My hands-on approach was instrumental in steering the entire customer journey from ideation to execution.As the driving force behind business development, I successfully generated all leads, executed deal closures, and nurtured multi-year partnerships with key clients.

Platform management for internal and client application including BSD Tools, Google Analytics, Expression Engine, Convio, and NationBuilderDesigned, developed, and managed firm’s active blog including posting schedule, analytics, content, and maintenancePlanning, digital marketing, and design supportEstablished and managed timelines, client relations, digital assets and protocols both internally and externally Led initial in-house design and development services eliminating additional contract work while increasing sales and revenueAided in building a robust social media presence–defining audience, content, and tone

Washington, District Of Columbia, Us

Digital, print, and advertising resources for Enroll America’s Get Covered campaign including youth and Latino outreach strategies Collaborated on constituency-specific toolkits, stakeholder publications, and resources for affiliate organizations Effective use of data visualization to highlight social media and outreach strategies

Strategic online marketing and fundraising solutions generated siginificant leads within days of digital launchDeveloped, implemented, managed, and tracked campaign resources across multiple platforms Seamless optimization of client-side and back-end development efforts A/B testing increased sign-ups, fundraising, and social media engagementRapid implementation of change requests across all platforms

Washington, Dc, Us

Managed campaign specific branding, design consultation, and provided effective messaging increasing social presence and relevancy Social media strategy produced 79% increase in Facebook Post Likes enhancing communication and social engagement Optimized outreach by accounting for client response, audience engagement, and social metrics including share rate, feedback, and reachEnhanced user engagement on social media via a progressive strategy of low to high-level asks Provided print marketing, graphic design, and advertising strategy for targeted email and fundraising campaigns

New York, Ny, Us

Led design and coordinated on market research for the social media component of Planned Parenthood’s consumer based work on the Affordable Care ActPaid media strategy and designs contributed to 120,000 unique site visits within the first two monthsPlanned, designed, and optimized select promo widgets for affiliate sites boosting click-through rate by 40% Ran 3-4 weekly ads aimed at educating women about the new health care law Tailored and optimized digital mailers’ within client’s internal contact management system (Convio)

Promotional efforts allowed Kapture to reach its goal of $150,000 in funding from over 1,200 backersDeveloped training material to coincide with the launch of Kickstarter campaign Content and design assets tailored to donors within both the tech and fashion industriesCompiled national list of industry related events allowing promoters to generate enthusiasm and online funding

Brooklyn, New York, Us

Chicago, Illinois, Us

Point of contact for battleground and support state digital strategyOptimization of state-specific outreach strategies increasing online-to-offline engagementSupport for battleground state digital leadership on large campaign events, voter registration, early voting, and Election Day effortsCoordinated with in-state staff and college leadership to build capacity and help launch additional youth outreach initiatives (Campus Callers)

Chicago, Illinois, Us

Transitioned from Florida to Chicago HQ New Media Dept. in Sept. 2008 - Nov. 2008. First staff on the ground, responsible for laying initial campaign ground work in a state with no existing infrastructure. Recruited, organized, and trained volunteers for voter registration, canvassing, and phone banking. Established staging locations, cultivated volunteer leadership, met with community leaders, and organized several large events.

Graduate Studies, Public Policy Analysis

Business, Business Administration And Management, General