Registration Services Representative
CurrentI am responsible for completing registration & eligibility on non-central scheduled patients, scheduled inpatients, and research patients. This includes answering incoming calls for registration and using work lists to ensure all registrations are complete before the patient arrives in the clinic. I also enter insurance information obtained from the clinic check-in process, and correct registrations forwarded via work queues from billing system edits. I am responsible for running electronic eligibility checks and completing MSP questionnaires for Medicare patients. Information is documented in the Epic system with extreme accuracy to ensure proper billing, collections, and customer service.