I am responsible for completing registration & eligibility on non-central scheduled patients, scheduled inpatients, and research patients. This includes answering incoming calls for registration and using work lists to ensure all registrations are complete before the patient arrives in the clinic. I also enter insurance information obtained from the clinic check-in process, and correct registrations forwarded via work queues from billing system edits. I am responsible for running electronic eligibility checks and completing MSP questionnaires for Medicare patients. Information is documented in the Epic system with extreme accuracy to ensure proper billing, collections, and customer service.

I assisted two Senior Business Intelligence Developers with SQL and SSIS ETL development in a new data warehouse using leasing and financial data for a publicly traded REIT. Worked directly with them to gather requirements and discuss the total scope of the project, including development, testing and deployment.

I analyzed data for over 30 senior assisted-living facilities in the Chicagoland area. I conduct data quality tests for high-profile reports and visualizations used by executive management of our client (CEO, CFO, CMO). I log discrepancies and escalate to developers and project managers by documenting in tickets. I also monitor the life cycle of tickets to ensure timely fixes, validating the fix after it's been resolved.

As a Clerical Specialist, I provided a steady supply of jurors for jury duty for over 40 courtrooms and upwards of 500 people daily. I directly support courtroom staff, including judges on their specific jury needs. I troubleshoot a variety of challenges from the public to find a compromise between accommodating potential jurors and satiating the courthouse's jury duty requirements. I also assist in integrating a national, award-winning blood drive donation program alongside jury duty service.As a Clerical Assistant II, I facilitated inmate releases at the Milwaukee County Jail with the public directly and coordinated with multiple law enforcement agencies to assess and determine accurate civil and criminal charges, correct bail amounts, check warrants, set up future court dates, and confirm inmate property. I also helped launch and train co-workers on a new nation-wide database and streamlined the turnaround time from when an inmate first arrives to when they are released.

As an Administrative Assistant with WCS, I worked in the Drunk Driver Intervention Program. Recently arrested drunk driving offenders were to report to our office, in which I would administer alcoholic breath tests, as well as conduct a New Client Orientation. I would escort and administer drug tests, interpret test results, escort clients to courtrooms, deliver court reports to courtrooms, check client records for new arrests, and see clients in the absence of the Program Director.

As an Administrative Assistant/Manager, I oversaw daily operations for a staff of 20 employees. Daily tasks including booking customer reservations, drafting seating charts for customers and servers, editing the company website, maintaining social media accounts, processing payroll bi-weekly, conducting yearly audits, scheduling talent for the venue, creating and confirming talent accommodations at hotels, drafting private event contracts, balancing company checkbooks, and procuring supplies.

• Provided instrumentals to independent artists worldwide including Tokyo and Osaka, Japan, Sri Lanka, and state-side in San Diego, California.• Used professional quality hardware, including an M-Audio 25-Note Midi Keyboard, M-Audio Fast Track Pro Audio Mixer, Sennheiser HD650 Studio Headphones & E835 Microphone• Used professional music production software including ProTools, Logic Pro, FruityLoops, Garageband, and more.• Interviewed prospective clients for needs prior to start of production of the digital audio.• Provided requested revisions after initial submissions. • Created songs in various genres, including Pop, Rock, Hip Hop, R&B, Electronic Dance Music, and other sub-genres.• Composed remixes of existing songs for DJ playlists.

• Ordered store fixtures and supplies.• Unloaded freight truck deliveries.• Counted store inventory and adjusting stock counts as needed.• Replenished the floor of product.• Trained new hires and part-time associates to work in team-based environments.• Monitored and directing the sales floor in absence of the supervisor.• Promoted and selling products and services to customers.• Created weekly schedules using StaffWorks scheduling software.• Counted department inventory and tracking amounts of theft/damaged goods.• Monitored CCTV security cameras• Deterred theft• Trained staff on Loss Prevention awareness, tactics, and safety code.