Jonathan Tan Email & Phone Number

Singapore

Handling payroll and claims processing for various government agencies in accordance to service standard and SOP.Process salaries, CPF and other statutory contributions.Ensure appropriate certification and approvals are in place.Ensure all pay transactions are being verified and approved by Supervisor before processed for payment.Respond timely to customers enquirer pertaining to payroll.Conduct independent reviews of work processes, system and recommend… Show more Handling payroll and claims processing for various government agencies in accordance to service standard and SOP.Process salaries, CPF and other statutory contributions.Ensure appropriate certification and approvals are in place.Ensure all pay transactions are being verified and approved by Supervisor before processed for payment.Respond timely to customers enquirer pertaining to payroll.Conduct independent reviews of work processes, system and recommend possible improvement.Billing to seconded officers for various government agencies.Perform manual computations of overpayment cases and ensure recoveries are promptly followed up.Process Journals and Payment Vouchers in accordance to SOP. Show less

Singapore

Supervise a small team in handling adjustments on employers’ payments and pre-data entry checks in a timely mannerVerify and approve adjustments made to employers and members’ CPF accountsPerform User Acceptance Testing (UAT) for system enhancement projects to ensure smooth implementation Assist supervisors in reviewing and streamlining of existing operational processes Prepare monthly statistics for management reporting

Managed daily operations of Internet Protocol (IP) phone system such as programming of new phone sets, phone profiles and deployment to ensure smooth running for the board of about 2,000 staff.Delegated to lead project on the transfer and setup of entire telephony system boardwide during relocation exercise in 2015, which spanned across 2 years.Collated and assessed requirements/feedback from various departments so as to customise according to their operational… Show more Managed daily operations of Internet Protocol (IP) phone system such as programming of new phone sets, phone profiles and deployment to ensure smooth running for the board of about 2,000 staff.Delegated to lead project on the transfer and setup of entire telephony system boardwide during relocation exercise in 2015, which spanned across 2 years.Collated and assessed requirements/feedback from various departments so as to customise according to their operational needs.Ensured requests and technical faults raised by users are fixed within service standards Show less