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Transformational C-Suite leader. Trusted business advisor. Legal strategist. Board Member. Global attorney who's overseen operations in 5 countries and 2 U.S. territories (also licensed in 4 states). Simply put, I lead legal and compliance functions at highly regulated global financial services enterprises and navigate C-Suite leadership through high-profile legal matters to reach business objectives.Areas of Expertise:📌Leadership 📌Strategic Planning & Business Acumen📌Acquisitions and Integration of Companies📌Board Relations📌Corporate Governance📌Enterprise Risk Management📌Building Top Tier Legal & Compliance Teams📌Remaining Calm Under Pressure📌Negotiation, Complex Litigation, and Dispute Resolution 📌Corporate, Employment & Privacy Law📌Compliance Management Systems & Ethics📌Omnichannel Digital Contact and Payment Solutions📌Offshore Expansion📌Building Best-in-Class Compliance Programs and Training Teams📌Overseeing Federal and State Regulatory Investigations and Supervisory Examinations📌Complaint Management📌AuditsSuccesses:✔Led acquisition and integration of 8 companies – increasing revenue ~277%✔Developed strategic legal direction for parent company and subsidiaries to navigate regulatory complexities and achieve business objectives✔Experienced interfacing with the CFPB, state attorneys general, and state licensing agencies to resolve regulatory concerns✔Established competitive differentiation by revamping Compliance Management System into industry-leading, technology-enabled system across ~45 locations in 5 countries and 2 U.S. territories►►Experience in Consumer Protection Laws, including Fair Debt Collection Practices Act (FDCPA) • Telephone Consumer Protection Act (TCPA) • Fair Credit Reporting Act (FCRA) • Electronic Funds Transfer Act (EFTA) • Equal Credit Opportunity Act (ECOA) • Truth in Lending Act (TILA) • Fair Credit Billing Act (FCBA) • Servicemember Civil Relief Act (SCRA) • Military Lending Act (MLA) • Health Insurance Portability and Accountability Act (HIPAA) • Health Information Technology for Economic and Clinical Health Act (HITECH) • Bank Secrecy Act (BSA) • Anti Money Laundering Act (AML) • Gramm-Leach-Bliley Act (BLBA) • Data Privacy Laws (various states) • Unfair, Deceptive or Abusive Acts or Practices (UDAAP) • Student Loan servicing Acts • Foreign Corrupt Practices Act (FCPA) • Fair Labor Standards Act (FLSA) • Family and Medical Leave Act (FMLA) • Civil Rights Act (CRA) • Affordable Care Act (ACA)
Ncb Management Services, Inc.
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Chief Legal OfficerNcb Management Services, Inc. May 2024 - PresentTrevose, Pa, UsAs the head of the legal department, I'm responsible for the strategic and day-to-day legal affairs of the company and report to the President and CEO. I also provide advice to the board of directors, support the growth initiatives of the company, and seek to minimize legal risk while helping the company reach its business objectives.Principal Responsibilities Include:• Advising the CEO and other senior corporate officers on a variety of issues• Participating in the formulation of general management policy as a member of the executive management team• Assisting CEO and overall organization on Merger and Acquisition (M&A) opportunities• Developing and leading corporate legal strategy to promote and protect the company’s matters• Overseeing the delivery of legal services and resources to accomplish corporate goals, strategies, and priorities• Maintaining proper corporate interactions with the relevant local, state, and federal governmental bodies, legislatures and the community at large• Managing both internal and external corporate counsel and any other members of the legal department• Developing and leading corporate compliance programs
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Chief Legal & Compliance OfficerTsi - Transworld Systems Inc. 2016 - Dec 2023UsReporting both to the CEO and board, I dually served as CLO and CCO, helming global legal and compliance programs at one of the largest collection agencies in the U.S. and its student loan servicing subsidiary. Provided business-focused legal advice to CEO, Executive Leadership Team, and Board of Directors that managed legal risk and ensured regulatory compliance, unlocking business development potential, and demonstrating leadership and exceptional business acumen.My Legal & Compliance Dept. supervised ~12K call center employees across 45 sites in North America, LATAM, and APAC. I oversaw all legal functions, including contracts, litigation, data privacy, regulatory & licensing examinations with CFPB and state examiners, compliance risk management programs, consumer privacy and protection laws, consumer policies & procedures, regulatory change management, and compliance audit/testing programs, as well as government affairs, regulatory investigations, insurance programs, and protection of intellectual property.I also served as the Chair of the Management Compliance Committee and Secretary of the Risk & Compliance Committee for the Board.Highlights: ✔Oversaw 8 company acquisitions and integrations (in ~5 years) to grow business 277%✔Led legal team’s dynamic involvement of building omnichannel digital solutions for communications with 100 million consumers and modern payment options✔Saved over $15 million in legal fees from 2016-2023 through alternative fee arrangements ✔Pioneered industry-leading compliance management system✔Lauded in Training Magazine for 3 consecutive years. Ranked #2 (2023), #8 (2022), and #9 (2021), beating notable Fortune 500 brands✔Led defense and settlement of multi-year investigations with various federal agencies and state attorneys general✔Successfully concluded 60+ state regulatory exams, with team receiving multiple Unsung Hero awards for commitment to excellence✔Oversaw multiple, extensive CFPB supervisory examinations -
Chief Compliance Officer, Direct Legal SolutionsJefferson Capital Systems, Llc 2014 - 2016Sartell, Minnesota, UsMember of senior compliance team that proactively mitigated company risk exposure enterprise-wide at large purchaser and servicer of consumer charged-off and bankruptcy accounts; designed and implemented national compliance and risk management protocols; investigated, responded to, and resolved consumer complaints received from state attorneys general and CFPB.Highlights of Impact: ✔Supported CFPB examination to successful conclusion ✔Assessed, improved, and integrated compliance programs, resulting in zero findings following regulatory examination✔Led expansion of Direct Legal Solutions from regional to national footprint✔Innovated compliance initiatives to satisfy federal and state standards while exceeding profit expectations✔ Investigated and resolved consumer complaints received from state attorneys general and CFPB -
General Counsel & Chief Compliance OfficerLiberty Acquisitions Servicing, Llc 2012 - 2014In this capacity, I managed legal affairs, oversaw litigation, and set strategic direction while advising on labor and employment law. I also established the company's Compliance Management System, including policies, procedures, training, quality control testing, and auditing. Highlights of Impact: ✔Led legal diligence, acquisition, and integration of company in 2014✔Built and implemented new compliance management system, aligning processes with regulatory policies to mitigate risk✔Investigated, responded to, and resolved complaints received from consumers and from state attorneys general and CFPB✔Protected company and consumers by implementing risk management protocols and quality control initiatives✔Directed litigation defense for individual and class action lawsuits; oversaw bankruptcy cases, ensuring compliance with federal bankruptcy code✔ Innovated compliance initiatives to meet government standards while exceeding profit goals
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AttorneyFaegre Baker Daniels Llp 2009 - 2012Chicago, Il, UsAdding to my financial services background, I worked at a top 50 law firm that handled complex commercial litigation, financial services litigation, and regulatory work for multinational businesses.Highlights of Impact:✔Acted as lead associate in $250M litigation for preeminent title insurance company✔Obtained dismissal of all claims for national mortgage company in real estate litigation✔Defended Fortune 100 financial services company against $20M breach of contract claim stemming from subprime mortgage crisis✔Defended Fortune 50 bank in multiple actions arising from alleged wrongful foreclosures✔Co-led Denver County Post-Decree Clinic, aiding low-income clients with family law issues ✔Represented veterans (with Lawyers Serving Warriors™ volunteer corps) in establishing proper medical disability retirement benefits
Jonathan Thompson Skills
Jonathan Thompson Education Details
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University Of Denver - Sturm College Of LawDoctor Of Law - Jd -
University Of Denver - Sturm College Of LawAnd Natural Resources Law
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Brigham Young UniversityLinguistics
Frequently Asked Questions about Jonathan Thompson
What company does Jonathan Thompson work for?
Jonathan Thompson works for Ncb Management Services, Inc.
What is Jonathan Thompson's role at the current company?
Jonathan Thompson's current role is Chief Legal & Compliance Officer | Trusted Business Advisor | Legal Strategist | Maximizing Results while Minimizing Risk for Highly Regulated Financial Services Companies.
What is Jonathan Thompson's email address?
Jonathan Thompson's email address is jo****@****ems.com
What is Jonathan Thompson's direct phone number?
Jonathan Thompson's direct phone number is +120582*****
What schools did Jonathan Thompson attend?
Jonathan Thompson attended University Of Denver - Sturm College Of Law, University Of Denver - Sturm College Of Law, Brigham Young University.
What are some of Jonathan Thompson's interests?
Jonathan Thompson has interest in Children, Reading, Poverty Alleviation, Camping, Following American College Football, Fishing.
What skills is Jonathan Thompson known for?
Jonathan Thompson has skills like Legal Writing, Litigation, Legal Research, Commercial Litigation, Corporate Law, Leadership, Bankruptcy, Employment Law, Dispute Resolution, Risk Management, Appeals, Courts.
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