As a Director, I've played an instrumental role in melding the sectors of business and IT, spanning areas such as sustainability, digital progression, procurement solutions, and property services.In the sphere of sustainability, I've blazed the trail with initiatives focused on E-Waste management. Ensuring secure data destruction has been a top priority as well, reflecting our strong commitment to corporate social responsibility.On the digital front, I've been at the helm of SEO strategies, taking an active role in social media outreach, and driving the delivery of cutting-edge web design and development projects.With respect to procurement solutions, I've optimised the procurement process and set in motion tailored software solutions. The inclusion of managed IT services and telecommunications has been a boon, significantly lifting overall business efficiency.In the property services sector, I've gone above and beyond to guarantee optimal workspace usability. Through the implementation of innovative design solutions, I've managed to strike a balance between digital and physical work environments.

As the Director at E-Waste Victoria, I am committed to driving sustainable practices and responsible electronic waste management solutions for businesses across Victoria and Australia. I lead a dedicated team of professionals, working together to provide customised e-waste recycling plans, secure data destruction, IT asset disposition, and educational initiatives for our clients. My focus is on fostering long-lasting partnerships with businesses and supporting them in reducing their environmental impact while ensuring compliance with e-waste regulations. My passion lies in creating a greener future by promoting a circular economy and raising awareness on the responsible disposal of electronic waste. #EwasteManagement #Sustainability #CircularEconomy #GreenBusiness

As a Project Delivery Manager, I have the achievement of delivering over 15 national technology projects across retail branches in a large and agile corporate environment. This portfolio of projects has involved significant branch refurbishments and relocations, expanding our footprint across the country to include locations such as Livingston in Western Australia, Figtree in New South Wales, Glenorchy in Tasmania, Frankston in Victoria, and Tuggeranong in the Australian Capital Territory.A major aspect of my role was to determine network carriage and scope for these sites, a task that required a thorough understanding of our technology infrastructure and a keen eye for detail. In tandem with this, I was responsible for creating and executing internal tech processes based on the provided design documentation, a process that ensured seamless technology integration at each site.Another key part of my remit involved the procurement of technology and AV, a function that necessitated astute vendor engagement and negotiation skills. I took the lead in project meetings, maintaining open lines of communication with all stakeholders to ensure alignment and resolve any potential issues in a timely manner.On the operational front, I was tasked with overseeing the technology, AV and network implementation at each site. This responsibility called for a strong technical acumen and the ability to work effectively with a range of internal and external teams.At the heart of every project was change management. My role here involved managing transitions smoothly, minimising disruption, and ensuring all stakeholders were kept in the loop, prepared and ready to adapt to the changes that these large-scale projects inevitably bring about.

As a Lead IT Engineer and Server Technician, I have had the privilege of leading numerous projects across various industry sectors, showcasing my diverse skillset and adaptability in managing complex IT requirements.I have directed significant projects like the Deloitte Head office relocation in Melbourne which involved moving over 700 staff, and the King and Wood Mallesons office relocation project, that required the transition of over 500 staff. These projects demanded meticulous planning and precise execution to ensure business continuity and minimal disruption to daily operations. Additionally, I led the Windows 10 laptop rollout across all of Westpac's retail and commercial sectors in Victoria and executed multiple commercial moves for ANZ Bank, demonstrating my proficiency in large-scale IT rollouts and transitions.As a Team Lead Server Technician, I've managed notable projects including the relocation of Westfarmers Disaster Recovery centre, and the transition of The Sorbent Paper Company's servers from on-site to off-site facilities. These projects, along with the ANZ Bank and Aurecon server relocations, highlight my expertise in server management, relocations, and cabling.In delivering these projects, I have placed utmost importance on providing excellent customer service, often dealing with clients face-to-face to ensure their needs are met. A vital aspect of my role has been completing asset tracking log sheets, decommissioning and recommissioning of desktop IT equipment and servers, along with network testing and troubleshooting to ensure all systems function seamlessly post-move.I have conducted IT audits to ensure compliance with industry regulations, in addition to PC and Server rollouts and managing IT relocation logistics. Each project has required the fine-tuning of delivery strategies to meet unique client needs and specifications.

As an IT Support Officer, my primary role was providing first and second level Helpdesk support in a dynamic corporate environment. This responsibility included assisting users with various software and hardware issues, from troubleshooting errors to assisting with new installations.An essential part of my role was managing email and phone requests. Through effective communication, I was able to address user queries promptly and efficiently, ensuring minimum downtime and disruption. In addition to this, I was entrusted with the procurement of hardware, software, and various equipment, which required a keen understanding of the technology needs within the organisation.Maintenance of the phone system was also under my purview. This responsibility demanded regular checks and updates to ensure seamless communication across the business. Alongside this, I also provided remote support for SSL VPN users, helping them access the network securely and effectively from remote locations.In terms of logistics, I oversaw the scheduling and management of national equipment used for assessment centres and staff throughout Australia. This required a fine-tuned understanding of the hardware needs across different locations and a keen eye for organisation.Additionally, I managed the maintenance of our mobile phone fleet, ensuring the devices were up-to-date, secure and operating optimally. I also played a crucial role in monitoring and helping maintain the network and systems, contributing to the overall IT health of the organisation.Last but not least, I supported the Systems Administrator in their duties, providing them with assistance as and when needed. This element of my role exposed me to a broad range of IT administrative tasks, further expanding my skills and understanding of corporate IT operations.