Public Works Asset Life Cycle Modeling Managed Services-- Pavement / Roadway / Streets / Traffic / Bridges / Transportation / Curb / Sidewalks-- Water and Sanitary Sewer Utilities-- Wastewater Treatment (WWTP)-- Water Treatment (WTP)-- Stormwater-- Facilities-- Parks-- Fleet-- Electric-- GISPavement Condition SurveysCapital PlanningFunding ScenariosManaged ServicesLift Station and Wastewater Treatment Plant Flow Tracking & ReportingStrategic Asset ManagementCondition AssessmentsGIS

Taking the Good News to the ends of the Earth, at scale, with technology.1,000's of people reading scripture and understanding the Gospel for the first time.Strengthening the evangelistic muscle within the church.Blessing people around the world with sustainable income.Ask me about it sometime!

Technologies:Customer Interaction Analytics, OmnichannelCustomer Experience (CX)Artificial Intelligence (AI) & Machine LearningDigital Automation (Bots, Intelligent Virtual Assistants)AI-Driven Call Center Quality AssuranceCustomer Journey AnalyticsAI-Driven Call RoutingRealtime Interaction GuidanceDigital Transformation & StrategyVoice of the Customer (VoC)CCaaSSurvey Automation

Company focus:- asset management, workflow management, CMMS, work orders, preventive maintenance, capital planning- citizen engagement and customer satisfaction- public works & utilities infrastructure (e.g. roads, water, sewer, stormwater, fleet, facilities, parks, treatment plants)- community development, permitting, licensing, code enforcement, building inspections- facility condition assessment- energy audits, energy reduction, carbon footprint reduction, interval data (demand profile) analysis- event management, facility/space calendar management- predictive analytics, IoT- GIS, mappingPersonal focus:- Southeastern USA: Florida, South Carolina, North Carolina, Virginia, Tennessee, Georgia- Local Government, State Government, Federal Government, SLED- Engagement with large, medium, and small organizations- Association Involvement: ICMA, APWA, NRPA, AWWA, NACo, NLC, IFMA, NFMT- Sales, funnel management, prospecting, presenting, networking, sales travelPersonal Results:10 out of 10 President's Club (Circle of Excellence) Award WinnerFrom 2019 to 2020: 2nd place in sales results among 100+ AE'sAmong all-time highest sellers in company historyPromoted 5 times. Attained highest possible title for salesHelped the team grow the expansionary portion of the company (FacilityDude.com) from bootstrapped start-up (11th employee) to PE-backed high growth to profitability & $120MM+ in annual recurring revenue and hundreds of employees.Aided the acquisition of 8 software companies and corresponding SaaS technology.