Jonathan Upfold Email & Phone Number

Stotfold, Gb

Welwyn Garden City, England, United Kingdom

Hertfordshire

London, United Kingdom

• Initially engaged to devise and implement a new project portfolio planning, tracking and prioritisation process for Centrica | Hive• Portfolio a combination of consumer propositions, products, feature enhancements & internal infrastructure• Portfolio capex value of £32.4M• Created a sustainable forecasting and reporting model for use in the monthly, quarterly and annual re-prioritisation process• Championed senior stakeholder engagement to support the new process• Utilised and configured Smartsheet and Excel to provide business wide visibility (including mobile devices) into the new portfolio using a combination of reports and MI dashboards with data coming from various corporate systems

London, United Kingdom

Responsible for programme leadership on assignment with a global non-profit membership organisation•Engaged by the CEO to initiate a £10M programme of strategic initiatives. Board approval gained in Nov 17•Appointed as Programme Manager and Head of PMO (Project Managers & Business Analysts)•Managed a mixed Agile (70%) / Waterfall (30%) portfolio of 73 projects with 7 direct reports•Existing governance model not fit for purpose. Implemented new governance, structure and tools•Assessed failing in-flight projects (Waterfall and Agile) and introduced “go-to-green” rescue plans•Successfully delivered the 3 top priority projects against challenging timelines •Implemented Smartsheet providing business wide visibility of project plans, reports and KPIs via dashboards•Integral member of the Operations Management Team

Glasgow, United Kingdom

Responsible for programme leadership on assignment with a world leading engineering business• Re-engaged by a specialist engineering solutions provider for the energy & industrial sectors• Appointed to progress the major feasibility evaluation originally conducted by myself in 2014• Reassess options for migrating the Weir global SAP HANA implementation into another geography• Existing implementation did not meet requirement of business strategy or DR requirements• Review existing 3rd party contracts and relationships, establishing the framework migration plan• Contracts, relationships and revised plan delivered successfully on schedule

London, United Kingdom

Responsible for programme leadership & delivery, engaging with a portfolio of senior stakeholders• Appointed to interim role with one of the world’s largest investor-owned power and gas companies• Focused on reviewing E.ON’s IT outsourcing strategy, reviewing the possibility of extending contracts• Existing long term vendor relationships were not meeting the needs of the business• Evaluated options to renew existing contracts or adopt a ‘Go to Market’ strategy for provision of IT• Achieved completion of the programme on schedule and budget, realising programme objectives

London, United Kingdom

Responsible for programme management and delivery on an initiative within the UK water industry • Appointed to role with MOSL, who are working with DEFRA, Ofwat & water companies in the UK • Supported the Open Water Programme, offering non-household customers a choice of supplier • Spearheaded improved operational capability to support the efficient operation of the new market • Programme Manager for mobilisation and infrastructure design phases of a major IT / IS initiative• Delivery of a Systems Ready workstream (Infrastructure / Data / Test), implementing IT with CGI• Adoption of new technologies and solutions to enable registration, customer switching & settlement• Programme objectives successfully achieved

Glasgow, United Kingdom

Responsible for programme leadership on assignment with a world leading engineering business• Appointed to a role within a specialist engineering solutions provider for energy & industrial sectors• Initial 2-month contract, renewed and extended to 12-months to lead a major feasibility evaluation• Led feasibility study for migration of the Weir global SAP HANA implementation into a private cloud • Existing implementation did not meet requirement of business strategy or DR requirements• Reviewed existing 3rd party contracts and relationships, establishing the framework migration plan• Contracts, relationships and plan delivered successfully on schedule

Rugby

Responsible for IT leadership for Northern EMEA region of the End User Support Services function• Appointed to IT Director role on assignment with a global business with 92,000+ staff, €20bn+ t/o• Focused on spearheading the initial phase of a major transformation & cost reduction programme• Led initiative to bring the IT support function closer to the business, aligning IT with business needs • Championed innovation and flexibility across IT services, including BYOD to provide flexible IT / IS

Derby, United Kingdom

Responsible for all aspects of programme leadership, including 3rd party engagement and delivery • Further retained by Rolls-Royce to oversee a Managed Service transition to new support vendors• Collaborative engagement with new support vendors (HP & Capgemini) for applications & support• Successfully completed programme objectives in Oct 2012, following by 6-week post-go live phase

Derby, United Kingdom

Responsible for programme delivery, encompassing corporate IT services delivered under an MSA• Appointed as Programme Manager on-site at Rolls-Royce Aerospace & Defence• Part of a team of 5+ Senior Consultants guiding a £multi-million IT multi-vendor re-tendering project• Existing 15-year contract with single incumbent not meeting business expectations or needs• Rapid exploration & evaluation of options for migration to a multi-vendor model for core IT services• Adopted an agile & swift contracting process to engage new suppliers or re-contract the incumbent• Accountability for the Rolls-Royce applications estate of 9,500+ applications across the enterprise• Led the Rolls-Royce applications workstream, gaining the trust of the Head of Global Applications• Successfully led workstream through the RFP process and supplier negotiation• Objectives met when new contracts signed with new suppliers in March 2012

Responsible for programme leadership and delivery, aligned to a changing IT / IS services strategy• Re-engaged by Rexam on a 3-mth contract to provide detailed planning for global IT shared services• Held workshops to establish blueprint and engage IT and business stakeholders• Framework successfully established on schedule and handed over to Rexam workstream leaders

Helsinki Area, Finland

Responsible for all aspects of programme leadership, control & delivery, working on a major €40m+• Appointed to spearhead initial planning phase for a major upgrade to the Nokia SAP environment• Oversaw Unicode conversion, data clean up & test automation, delivered as part of the programme• Worked with the internal Nokia organisation & also engaged with the system integrator (Accenture)• Developed governance & process, identifying the dependencies of 150+ other key business projects• Successfully completed the phase, following a secured approval from the steering group in Apr 2010

Responsible for programme leadership within the world’s 2nd largest consumer packaging group• Appointed at a point where Rexam faced a critical business event, needing to migrate IT services• Programme turnaround & rescue of an initiative to migrate Data Centres & IT to an offshore model• Created global PMO function and defined/implemented standards and methodologies• Full remit for the entire migration and decommissioning of the Rexam plc European Data Centre• Migration to an outsourced / offshore Managed Service environment, working closely with HP• Programme governance, organisational change & transformation to support the new environment• Drove migration of a 3rd party Teir 3 Data Centre, including substantial SAP landscapes (R/3, BW) • Recognised for success of the programme, winner of an Intramezzo Interim Managers Award (’09)

Responsible for all aspects of IT leadership for the European region – 100+ offices over 13 countries• Appointed to spearhead delivery of business-critical IT services to 1800+ staff via an IT team of 40• Focused on day-to-day provision of IT support & service availability, governance & project delivery• Reported directly to the Global Chief Information Officer (CIO), advising on technology & IT issues• Full remit for an EU IT budget of $9m+, reviewing the European IT organisation and infrastructure• Championed change and transition across the IT function, aligned to business growth in the region

- S&P 500 and Forbes’ Platinum 400 Listed- Full accountability for IT for across EMEA- Budgetary control of over $20m+- Reported to the Corporate CTO

- Delivery of collaborative solutions- Headhunted into role by the CEO - Joined the Senior EMEA team- Full remit for IT & fulfilment build-out- Promoted to CIO role as an Interim