Jonathan Varro Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Provided strategic guidance and deployment around rightsizing the organization to coincide with business re-location in 2022.▪ Collaborated with leadership to identify product offerings, manufacturing requirements, and current processes to co-create an asset liquidation plan; role expanded from strategic guidance only to include implementation▪ Reviewed current documentation - Identified dated practices, provided practical accounting/cloud-based solutions to eliminate redundant processes

Calgary, Alberta, Canada

Applied design principles to the core client experience to diagnose high client turnover, difficulties in scaling existing model, and issues in service delivery through a discover, design, and build process.▪ Discover: Mapped out current customer journey and pain points by conducting one-on-one interviews with key employees/leadership team and reviewing both formal process documentation and historical client meeting recordings▪ Design: Co-created a future state customer journey with executive team that addressed key pain points and improved service delivery through reshaped business processes and/or workload redistribution; role extended to include implementation

Calgary, Alberta, Canada

Cofounded a limited liability corporation to provide property management services and general operations consulting.▪ Performed foundation level structuring tasks including corporate registration, creation of minute book/bylaws/board, IT backend for website, tools and team norms around communication, accounting, WCB/insurance, and taxes▪ First year: Generated $90K in service revenue by project managing a group of property cleaning subcontractors and generated an additional $40K in revenue through operations consulting contracts

Kingston, Ontario, Canada

Accelerated Master of Business Administration, 4.1 overall GPA including:▪ A+ grade on year-long team Capstone project to provide pro-bono business consulting and strategic guidance for a volunteer organization▪ A+ grade and top MBA team award for the year's Strategic Innovation and Entrepreneur project▪ A+ grade and top average in the class for Strategic Creativity for Product and Service Development

Calgary, Canada Area

Spearheaded supply chain transformation and managed procurement for southern Alberta; recognized for strong initial impact and tasked with digital transformation of supply chain function in partnership with organization leadership.▪ Planned and implemented ground up supply chain processes including material flow, project material costing controls, and new training procedures as well as deployment of inventory management software▪ Significantly increased logistical efficiency by shifting from undocumented manual processes to formalized procedure and partial automation through implementation of a net-new purchase ordering system▪ Acted as lead for City of Calgary contracts, supervised four direct report teams, coordinated construction personnel, and worked in conjunction with CFO to develop improvements to costing and inventory security processes

Calgary, Canada Area

▪ Mentored replacement Project Manager for daily operations while supporting bids, negotiations, and sales meets for utility projects resulting in >$1.8M revenue between April 2016-May 2019, including: Grand Prairie Pipeline Inspection ($300K), Breaglen Condo Restoration ($475K), and City of Calgary Cost Sharing ($1M)▪ Restructured project processes by clearly defining scope and acceptance criteria including Pos/deposits, minimized unbillable work through formal change orders, and implemented quality control on project close out deliverables, which significantly reduced AR issues and annual bad debts from 2013 ($67K) to 2018 ($16K)▪ Implemented simplified monthly performance reporting, pricing structure changes including the elimination of no charge services and better-defined accounting item codes/classes, new document controls, cloud delivery for client/project documents, and biometric payroll for teams and cost accounting▪ Resolved significant project/regulatory conflicts including legal filings, insurance claims, land liens, and third-party negotiations as well as performing accounting, payroll/tax, WCB, OH&S, and human resources functions

Calgary, Canada Area

▪ Led turnaround of struggling construction line arm by directly engaging client base, preparing contracts, scheduling/managing subcontractors, and performing all department administrative functions as needed which resulted in revenue growth from $860K in 2010 to $1,858K in 2011 and $2,477K in 2012▪ Built in-house capabilities by hiring employees, eliminating third parties, increasing control over work processes, and better managing costs resulting in improving margins of around 6-10% in 2012 to 20-24% in 2014 allowing purchase of new company assets (>$250K) including an excavator & a tandem gravel truck▪ Redeveloped project bid process for improved accuracy and reduced turnaround time from >2 days to <1 hour by eliminating the need for site visits through property registry services and automated Excel costing▪ Directed elements of supply chain management including costing, subcontractor payment, client invoicing, and resolution of delinquent accounts and contractual disputes

Calgary, Canada Area

▪ Modernized IT infrastructure including server and over 20 work stations, introduced Google Apps (G Suite) e-mail/calendar services and smart phones, upgraded security with foot-traffic logging and video surveillance, enforced account controls and barred remote access, and unified company CRM under a single platform▪ Resolved software/hardware issues on niche industry camera equipment, various versions of Windows/ Windows Server, and Intuit Quickbooks

Master Of Business Administration - Mba, Business Administration And Management, General

Certificate, Project Management

Bachelor Of Commerce - Bcom, Accounting