Within twelve months by utilizing Aruba cloud and networking tools, was able to simplify the monitoring and alerting process. This increased business productivity of their network by 42%, from 60ms to 8ms; which helped to increase their revenue by 7%. Deployed over 2,000 network site launches for contracted fortune companies within 13 months of the 5-year contract.Decrease Sev1 outages by 82% from 27 a month to 5 over a six-month period by facilitating a cross team collaboration initiative to develop new workflow processes.Communicated with customers on their issues, and resolving them through Salesforce. This also includes reporting to regional managers network security changes that were implemented outside of operation hours; from 2100 hours to 0700 hours four days a week.Deployed over 10,000 point-of-sale units for contracted customers.With ten years of continuing experience, analyzing potential networking and computer application solutions. As well as to optimize productivity for small business and fortune companies. Studied and documented workflow and procedures; prepared, coordinated and supervised system implementation; prepared system flow diagrams and developed systems procedures to provide technical assistance and training to user staff and internal team members.