Jonathan Wakefield Email & Phone Number

New York City Metropolitan Area

As Group CTO at Pyxis Software, I am responsible for spearheading strategic technological integration and innovation across our diverse companies: EZGroup, Member Solutions, and 97Display. My role centers on optimizing development teams, ensuring adherence to our high standards across all business units, and leading our technological direction.Key responsibilities include:Orchestrating seamless integration of SaaS platforms to boost operational efficiency and user… Show more As Group CTO at Pyxis Software, I am responsible for spearheading strategic technological integration and innovation across our diverse companies: EZGroup, Member Solutions, and 97Display. My role centers on optimizing development teams, ensuring adherence to our high standards across all business units, and leading our technological direction.Key responsibilities include:Orchestrating seamless integration of SaaS platforms to boost operational efficiency and user satisfaction.Defining and executing a coherent technology strategy that aligns with both individual business objectives and overarching group goals.Managing and mentoring the heads of all R&D departments within the group, fostering a culture of high performance, collaboration, and continuous improvement.Enforcing standardized development practices like Scrum and Agile methodologies to ensure consistency and excellence in our product development cycles.Overseeing technology budget management across the group, optimizing resource allocation to maximize ROI.Driving the adoption of cutting-edge technologies and innovative practices to maintain a competitive edge and meet evolving market needs.Mergers and Acquisitions Oversight:Conducting due diligence to assess the technological assets and capabilities of potential acquisition targets.Leading the technological integration processes post-acquisition to align with our core objectives and technology standards.Collaborating with executive leadership to identify synergy opportunities and streamline technology operations across new and existing business units.Guiding the transformation and upgrade of acquired systems to enhance innovation and market responsiveness. Show less

New York City Metropolitan Area

New York City Metropolitan Area

Since 2003, EZFacility, a division of Jonas Software, has been a leader in scheduling, management, and membership solutions for sports, health, and fitness facilities worldwide. Our software-as-a-service (SaaS) offerings enable companies to simplify and streamline their operations, improve the efficiency of their staff, and increase their bottom line.Lead software development team daily to deliver timely releases for features, enhancements, and fixes for EZFacility’s suite of software… Show more Since 2003, EZFacility, a division of Jonas Software, has been a leader in scheduling, management, and membership solutions for sports, health, and fitness facilities worldwide. Our software-as-a-service (SaaS) offerings enable companies to simplify and streamline their operations, improve the efficiency of their staff, and increase their bottom line.Lead software development team daily to deliver timely releases for features, enhancements, and fixes for EZFacility’s suite of software applicationsImplement efficient processes, scalable tools, and resource allocation to achieve a high level of productivityWork closely with other company leaders to maintain a solid understanding of the impact of specific software releases at all levels of the business and client base.Guide the development team to facilitate positive and effective communications throughout the companyCoordinate staff activity to accomplish objectives for specific projectsPlan and execute staff development activities and trainingActively participate in daily stand-ups, as well as prioritization and ticket grooming sessions as necessary to effect on-time and impactful software releasesReport weekly to the management team regarding work in progress, timelines, updates, staffing issues, and/or obstacles to on-time releasesForecast and adhere to an annual budgetCollaborate with management, subject matter experts, and the development team to establish the company’s technical vision and analyze trade-offs between usability and performance needsEncourage and promote team best practices (Unit Testing, Code Reviews, Adherence to ticketing procedures, etc.) Show less

New York City Metropolitan Area

New York City Metropolitan Area

Atlanta Metropolitan Area

Z1 is the industry leader for parts and performance for Nissan and Infiniti vehicles. Located just west of Atlanta, Z1 services, supplies, and supports customers both in-house and online from all over the world.• Operating in a Sr. Leadership role, providing input and guidance on all aspects of IT to the business. • Implemented Agile methodologies and scrum ceremonies, training both the business and development resources. • Established and maintained priorities and roadmap for… Show more Z1 is the industry leader for parts and performance for Nissan and Infiniti vehicles. Located just west of Atlanta, Z1 services, supplies, and supports customers both in-house and online from all over the world.• Operating in a Sr. Leadership role, providing input and guidance on all aspects of IT to the business. • Implemented Agile methodologies and scrum ceremonies, training both the business and development resources. • Established and maintained priorities and roadmap for delivery of projects.• Managed and enhanced proprietary eCommerce, Order management, Warehouse management, CRM and ERP systems.• Designed and deployed single-page application for order packing, package invoicing and returns process.• Delivered UI/UX overhaul that included Redis caching for LCP and reduces load on MySQL server.• Monitored development resources performance and adjusting as needed to ensure successful software rollout after every sprint. • Managed development resource hiring, training, mentoring, coaching and overall leadership.• Successfully managed projects within the confines of time, cost, and quality across multiple initiatives and multiple time zones • Organized business analysis and quality assurance functions as they relate to software development • Worked alongside business teams to assure projects were well understood and UAT process was followed. • Provided budget input where it applies to the strategic positioning of resources for success• Provided weekly reporting to management on key performance indicators• Created standard operating procedures for new product rollouts• Proactively communicated potential delays and informed stakeholders when projects were in jeopardy.• Maintained oversight of infrastructure in GCP and all DevOps responsibilities• Maintained PCI and Security compliance across applications and endpoints Show less

Atlanta, Georgia, United States

• Overseeing all IT operations for customers• Lead development and implementation processes for customer IT systems.• Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.• Building and maintaining relationships with external advisors and vendors.• Ensuring reported issues are resolved in a timely manner.• Act as consultant on all IT needs

Greater Atlanta Area

RESICAP is the leading vertically integrated solution for institutional owners of single-family residential assets in the United States. Our services include asset valuation, property sourcing, general contracting, construction management, maintenance, property preservation, leasing, property management, dispositions, and title services. • Originally reporting to the CEO and then later reporting to CTO, I was able to excel in my tech career with the guidance and support of industry… Show more RESICAP is the leading vertically integrated solution for institutional owners of single-family residential assets in the United States. Our services include asset valuation, property sourcing, general contracting, construction management, maintenance, property preservation, leasing, property management, dispositions, and title services. • Originally reporting to the CEO and then later reporting to CTO, I was able to excel in my tech career with the guidance and support of industry leaders from IHG, Equifax, Oracle, and more. • Led multiple Engineering teams using Agile to develop Cloud and Mobile applications working with internal stakeholders to incorporate feedback into applications.• Managed and enhanced proprietary Property Management, Construction ERP, CRM, Field Service Management, Service scheduling, and Property Maintenance systems.• Designed and refactored the Property Maintenance system to incorporate new business workflows.• Researched market opportunities and defined customer segmentation and value proposition for the Maintenance mobile application.• Designed and Launched a Maintenance mobile application for Android and iOS, utilizing Xamarin, which was released on schedule and increased business efficiency by 30%.• Hired multiple offshore development teams focusing on web and mobile applications• Managed and oversaw the data warehouse team, integrating Snowflake as a DW solution• Served in an integral role by dispensing technical assistance and support to management and Technical Project Managers in request management, project prioritization, resource allocation, and regular portfolio reviews.• Performed the research, collection, and analysis of project data necessary to meet project reporting and evaluation requirements.• Provided in-depth support in the development and design of the proposed solution to ensure the full scope of understanding. Show less

Atlanta, Georgia, United States

• Managed support team developers, QA resources, Tier 1-3 resources, small enhancements team and mobile application team. • Managed all application monitoring and disaster recovery systems.• Led all release efforts, including UAT, Release Notes, Release Plan and support.• Established IT support vertical, integrated Zendesk as a ticketing system. • Created SLAs and SOPs for the entire support team• Provided supervision, leadership, and direction to all activities of a team in… Show more • Managed support team developers, QA resources, Tier 1-3 resources, small enhancements team and mobile application team. • Managed all application monitoring and disaster recovery systems.• Led all release efforts, including UAT, Release Notes, Release Plan and support.• Established IT support vertical, integrated Zendesk as a ticketing system. • Created SLAs and SOPs for the entire support team• Provided supervision, leadership, and direction to all activities of a team in supporting and administering legacy software applications.• Responsible for high availability website uptime of 99.8%• Carried out the development and maintenance of a prioritized backlog of support items and communicated these priorities to business units.• Solely responsible for all SQL databases, including providing ad-hoc reports to the legal team and business units. Show less

Atlanta, Georgia, United States

• Identified inefficiencies in processes and implemented technical solutions to solve them. • Designed business reports to provide insight into inefficiencies, this allowed the team to iterate on proposed solutions and monitor their performance. • Operated in a pivotal capacity by receiving, dispatching, following up on, and expediting maintenance repair requests from residents to maintain the physical integrity of a portfolio for single family homes.• Obtained and maintained a… Show more • Identified inefficiencies in processes and implemented technical solutions to solve them. • Designed business reports to provide insight into inefficiencies, this allowed the team to iterate on proposed solutions and monitor their performance. • Operated in a pivotal capacity by receiving, dispatching, following up on, and expediting maintenance repair requests from residents to maintain the physical integrity of a portfolio for single family homes.• Obtained and maintained a thorough knowledge of maintenance repair methods and equipment across each discipline, including electrical, plumbing, heating, air conditioning, and carpentry to initiate and complete repairs in residences.• Carried out the effective administration of the work order process, prioritizing tasks based on type of job and localizing them by area for efficient allocation to maintenance personnel and contractors.• Interacted with vendors to ensure the timely and quality completion of repairs. Show less

Acworth, Ga

• Spearheaded the creation and developing of a business plan and company statement that met our goals.• Oversaw the design, development, and marketing of the company website.• Established and cultivated close and lasting relationships with investors to maintain a positive portfolio.• Operated in a pivotal capacity by administering and scheduling labor, equipment, and material to meet production schedules within established schedules and budgets.• Ensured strict adherence to… Show more • Spearheaded the creation and developing of a business plan and company statement that met our goals.• Oversaw the design, development, and marketing of the company website.• Established and cultivated close and lasting relationships with investors to maintain a positive portfolio.• Operated in a pivotal capacity by administering and scheduling labor, equipment, and material to meet production schedules within established schedules and budgets.• Ensured strict adherence to established schedules and budgets to allow for maximum operational success.• Guaranteed the meeting of all contract specifications to achieve maximum customer satisfaction and retention.• Distributed the most recent plans and documents to field staff at the beginning of the day to ensure efficiency.• Orchestrated the overall human resource management of staff, including hiring, firing, training, coaching, mentoring, and developing staff to reach potential and established goals.• Engaged in visits to job sites regularly to observe work organization, identify and resolve training issues, and take necessary actions to ensure quality. Show less

Rockmart, Georgia

• Carried out the assembly of all raw footage and camera shots recorded through the employment of video editing tools.• Administered the input of uncut rushes and sounds, synchronized and stored them into files on the computer, and digitally cut files to put together the sequence of the film.• Oversaw the creation and development of a rough cut or assembly edit of the program or film through employment of expertise.• Conducted the reordering and fine tuning of the content to… Show more • Carried out the assembly of all raw footage and camera shots recorded through the employment of video editing tools.• Administered the input of uncut rushes and sounds, synchronized and stored them into files on the computer, and digitally cut files to put together the sequence of the film.• Oversaw the creation and development of a rough cut or assembly edit of the program or film through employment of expertise.• Conducted the reordering and fine tuning of the content to guarantee the logical sequencing and smooth running of the film/video.• Monitored and tracked the quality and progress of audio and video engineering and editing as part of assigned duties.• Leveraged expertise to experiment with a wide variety of styles and techniques, including the design of graphic elements. Show less

Symrna, Ga

Under the supervision of a senior engineer, I developed and executed engineering projects, including designs, as well as testing and implementation of projects.Retrofitted equipment to accept card readers, including setting up SQL server on-premise, and running all networking cables and programming systems. Traveled to project sites to provide product research and ensure projects were completed in a timely manner and within budget guidelines.

Associate'S Degree, Criminal Justice And Corrections

Bachelor Of Science - Bs, Computer/Information Technology Administration And Management